Cuddle State-Specific Terms & Cancellation Notices

Effective Date: May 8, 2026

1. Introduction and Scope

1.1 What These State-Specific Terms Are

These State-Specific Terms & Cancellation Notices (“State-Specific Terms”) explain certain state-specific rights, notices, disclosures, cancellation rules, refund rules, automatic-renewal rules, dating service notices, social referral service notices, criminal background screening notices, fraud notices, safety notices, payment rights, privacy rights, and consumer-protection rights that may apply to your use of Cuddle.

These State-Specific Terms are Additional Terms under the Cuddle Terms of Service and apply to the extent required by applicable law.

1.2 What These State-Specific Terms Cover

These State-Specific Terms may apply to accounts, purchases, Paid Features, memberships, subscriptions if offered, trials if offered, promotional access, complimentary access, renewals if offered, checkout disclosures, cancellation requests, refund requests, billing support, dating service rights, social referral service rights, criminal background screening disclosures, safety notices, fraud notices, payment disputes, privacy rights, and related user rights.

They may also apply to death-related rights, disability-related rights, relocation-related rights, online cancellation rights, automatic-renewal notices, renewal reminders, trial-conversion notices, and other non-waivable consumer rights.

1.3 Relationship to Cuddle’s Other Terms

These State-Specific Terms should be read together with the Terms of Service, Privacy Policy, Purchase, Billing, Cancellation & Refund Terms, Paid Features Terms, Prohibited Services, Payments & Commerce Policy, Community Guidelines, Safety Tips / Dating Safety Notice, Criminal Background Screening Disclosure, Contact / Legal Notices, checkout disclosures, purchase-specific terms, product disclosures, and applicable law.

If there is a conflict between these State-Specific Terms and the Terms of Service regarding state-specific cancellation, refund, dating service, social referral service, subscription, automatic-renewal, online-cancellation, screening, fraud, safety, payment, privacy, consumer-protection, death-related, disability-related, relocation-related, or other non-waivable rights, these State-Specific Terms control for that subject matter to the extent required by law.

If applicable law gives you a greater non-waivable right than these State-Specific Terms, applicable law controls to the extent required.

1.4 No Authorization of Prohibited Activity

Nothing in these State-Specific Terms, any cancellation right, refund right, dating service notice, social referral notice, screening notice, fraud notice, renewal notice, safety notice, payment right, privacy right, consumer-protection right, or state-specific disclosure authorizes prohibited services, prohibited payments, user-to-user transfers of value, financial services, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, stored value, wallet balances, gift cards, cryptocurrency, money transmission, or any activity prohibited by Cuddle’s terms or applicable law.

Paid Features are sold only for access to Cuddle-operated digital Service functionality. They are not payments to other users, payments on behalf of other users, stored value, wallet balances, gift cards, cryptocurrency, financial products, or financial services.

2. How State-Specific Rights Work

2.1 When State-Specific Rights May Apply

State-specific rights may apply depending on the facts of your account, purchase, location, billing information, access method, Service use, and applicable law.

Relevant factors may include your state of residence, billing address, payment method, location when you access the Service, location when you complete checkout, location where a purchase or membership contract is formed, location where a Paid Feature is offered or used, the type of Paid Feature purchased, whether a subscription or automatic renewal is clearly offered, whether a trial or promotion is offered, whether a state-specific dating service law applies, and any other legally relevant connection to a state.

Different state laws may apply to different subjects. For example, one state’s law may apply to cancellation rights, another legal rule may apply to privacy requests, and a different rule may apply to payment disputes, screening notices, or automatic-renewal disclosures.

2.2 Not Every State Right Applies to Every User

Not every state-specific right applies to every user, account, purchase, Paid Feature, membership, subscription if offered, trial if offered, promotional offer, complimentary access, or product experience.

Some rights apply only to residents of a specific state. Some rights apply only to qualifying dating service contracts, social referral service contracts, memberships, subscriptions, automatic renewals, online contracts, purchases above or below certain thresholds, purchases of a certain duration, purchases made through certain channels, or purchases made in certain circumstances.

Some rights may not apply if the Service, account, purchase, Paid Feature, membership, or product experience is not covered by the relevant law.

If a state-specific notice is included in these State-Specific Terms, that does not mean that every right described in that notice applies to every user or every purchase.

2.3 State-Specific Differences in Features, Notices, and Flows

Cuddle may provide different notices, checkout flows, cancellation methods, refund information, renewal disclosures, online cancellation tools, support processes, privacy choices, safety notices, screening disclosures, fraud notices, product disclosures, pricing displays, feature availability, purchase availability, payment methods, or Service experiences where required or permitted by applicable law.

Cuddle may also restrict, delay, modify, suspend, or decline access to certain Paid Features, subscriptions if offered, trials if offered, promotions, payment methods, checkout flows, or product experiences in a state where legal, payment, safety, fraud-prevention, payment-risk, tax, operational, or compliance requirements make such changes necessary or appropriate.

2.4 More Specific Notices May Control

These State-Specific Terms provide general state-specific disclosures and notices. More specific notices may also be provided at checkout, in purchase-specific terms, in product disclosures, in account notices, in renewal notices, in cancellation confirmations, in privacy notices, in safety notices, in screening disclosures, in the Criminal Background Screening Disclosure, or through another legally permitted method.

If a checkout disclosure, purchase-specific term, product disclosure, state-specific notice, screening notice, renewal notice, cancellation notice, or applicable law gives you a more specific right for a particular purchase, Paid Feature, subscription if offered, trial if offered, or state-specific matter, that more specific term controls for that subject matter to the extent required.

2.5 Non-Waivable Rights

Nothing in these State-Specific Terms limits any non-waivable cancellation, refund, payment, unauthorized-transaction, chargeback, billing-error, consumer-protection, privacy, safety, reporting, accessibility, anti-discrimination, automatic-renewal, online-cancellation, dating-service, social-referral-service, death-related, disability-related, relocation-related, screening, fraud-notice, public-injunctive-relief, data-security, breach-notification, sensitive-data, consent, opt-out, appeal, or other right that may apply under applicable law.

If applicable law gives you a greater non-waivable right than these State-Specific Terms, the Terms of Service, Purchase Terms, Paid Features Terms, Criminal Background Screening Disclosure, Safety Tips / Dating Safety Notice, Community Guidelines, Prohibited Services, Payments & Commerce Policy, checkout disclosures, purchase-specific terms, or product disclosures, applicable law controls to the extent required.

2.6 No State-Specific Right Authorizes Prohibited Activity

No state-specific right, notice, cancellation right, refund right, dating service notice, social referral notice, screening notice, fraud notice, subscription notice, renewal notice, privacy right, payment right, consumer-protection right, or other state-specific disclosure permits users to use Cuddle for prohibited services, prohibited payments, user-to-user transfers of value, financial services, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, stored value, wallet balances, gift cards, cryptocurrency, money transmission, or any activity prohibited by Cuddle’s terms or applicable law.

3. General Cancellation Methods and Request Requirements

3.1 How to Cancel

Where a Paid Feature, membership, subscription if offered, renewal if offered, trial if offered, promotional offer, or other qualifying purchase is cancellable, you may cancel through the cancellation method made available for that purchase.

Unless a different method is required by applicable law, stated at checkout, required by an external purchase channel, or provided in purchase-specific terms, cancellation may be submitted through account settings where available or by contacting:

cancellations@cuddle-global.com

Cuddle may provide different cancellation methods, online cancellation tools, confirmation flows, support forms, or account-setting options where required or permitted by applicable law.

3.2 Information to Include

Your cancellation request should include enough information for Cuddle to identify your account and the purchase you want to cancel.

This may include your name, the email address or phone number associated with your account, account identifier if available, the Paid Feature or membership you want to cancel, the approximate purchase date, transaction amount, billing descriptor if available, receipt number, transaction identifier if available, and a clear statement that you want to cancel.

If another person submits a request on your behalf because of death, disability, relocation, incapacity, or another legally recognized circumstance, Cuddle may request information reasonably necessary to verify the account, purchase, authority to act, and legal basis for the request.

3.3 Information Not to Send by Ordinary Email

Do not send full payment card numbers, card security codes, passwords, authentication codes, full bank account credentials, government identification documents, biometric information, medical records, criminal-history records, private keys, cryptocurrency wallet credentials, or other highly sensitive information by ordinary email unless Cuddle specifically requests it through an appropriate method.

If Cuddle needs additional information to process a cancellation, verify authority, confirm a purchase, review a state-specific right, or comply with applicable law, we may provide instructions or a more appropriate submission method where available.

3.4 What Is Not Cancellation

Deleting your account, stopping use of the Service, failing to log in, clearing cookies, blocking emails, disabling notifications, losing access to a device, losing access to a payment method, unmatching, blocking, muting, reporting another user, being suspended, being restricted, or being terminated is not the same as cancellation, except where expressly provided by applicable law, checkout disclosures, purchase-specific terms, external purchase channel rules, or applicable state-specific rights.

If you have an auto-renewing subscription or recurring billing plan, if offered, you should cancel using the applicable cancellation method before the renewal date if you do not want future renewal charges.

3.5 Timing and Effect of Cancellation

A cancellation request may need to be received and processed before the applicable renewal date, trial-conversion date, or billing date to prevent a future charge.

Processing time may depend on the information you provide, account verification, purchase identification, payment processor requirements, external purchase channel rules, fraud-prevention review, payment-risk review, legal requirements, support volume, technical availability, or other operational factors.

A cancellation may stop future renewal charges, but it does not automatically refund amounts already charged, reverse completed purchases, restore expired access, extend access, or provide compensation for unused time unless required by applicable law, expressly stated at checkout, provided in purchase-specific terms, provided in the Purchase Terms, provided in these State-Specific Terms, or approved by Cuddle.

3.6 External Purchase Channels

If you purchased through an external purchase channel, such as an app store, device platform, browser platform, authorized platform purchase flow, or other purchase channel authorized by Cuddle, you may need to cancel through that external purchase channel.

Cuddle may have limited ability to cancel, refund, reverse, modify, or access information about purchases made through an external purchase channel.

3.7 Confirmation, Records, and Non-Waivable Rights

Cuddle may send a cancellation confirmation, support response, account notice, email notice, receipt update, or other record when a cancellation is processed.

Cuddle may retain cancellation, support, account, purchase, payment, refund, chargeback, fraud-prevention, payment-risk, tax, accounting, audit, enforcement, and related records where reasonably necessary or permitted by law.

Nothing in this Section limits any non-waivable cancellation, refund, payment, unauthorized-transaction, automatic-renewal, online-cancellation, dating-service, social-referral-service, death-related, disability-related, relocation-related, consumer-protection, or other right you may have under applicable law.

4. Subscriptions, Automatic Renewal, Trials, and Online Cancellation

4.1 Subscriptions Only If Clearly Disclosed

Cuddle may offer auto-renewing subscriptions or recurring billing plans only if they are clearly disclosed at checkout or in applicable purchase-specific terms.

Unless the checkout page and applicable purchase-specific terms clearly state that a Paid Feature, membership, trial, promotion, or access plan automatically renews, your purchase does not automatically renew, and Cuddle will not charge you again for that purchase without your separate authorization.

Subscriptions, if offered, are Paid Features for access to Cuddle-operated digital Service functionality only. They are not payments to other users, payments on behalf of other users, compensation, tips, donations, payouts, stored value, wallet balances, gift cards, cryptocurrency, money transmission, financial services, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, or transfers of value.

4.2 Renewal Disclosures Before Authorization

If Cuddle offers an auto-renewing subscription or recurring billing plan, the checkout flow and applicable purchase-specific terms will display the material renewal information applicable to that purchase before you authorize recurring billing, to the extent required by applicable law.

This may include the membership or Paid Feature being purchased, included functionality, initial price, renewal price, currency, applicable taxes or fees, billing frequency, renewal date or renewal period, access period, trial terms if any, promotional terms if any, cancellation method, how to avoid renewal, whether renewal notices or reminders will be provided where required, refund information, billing descriptor information, and other legally required information.

By purchasing an auto-renewing subscription or recurring billing plan, you authorize Cuddle and its authorized third-party payment processors to charge your payment method on a recurring basis according to the terms disclosed at checkout until you cancel, unless applicable law or applicable purchase-specific terms provide otherwise.

4.3 Acknowledgment, Confirmation, and Records

Where required by applicable law, Cuddle will provide an acknowledgment, confirmation email, receipt, account notice, checkout record, or other retainable communication that includes applicable renewal terms, cancellation information, refund information, and other legally required information.

Cuddle may create, use, disclose, and retain records of checkout disclosures, renewal disclosures, affirmative consent, payment authorization, receipts, acknowledgments, renewal notices, cancellation requests, cancellation confirmations, refund requests, payment disputes, fraud-prevention review, payment-risk review, and related records where reasonably necessary or permitted by law.

These records may be used to process purchases, manage renewals, support cancellation and refund requests, respond to payment disputes or chargebacks, comply with automatic-renewal laws, comply with tax and accounting requirements, prevent fraud, manage payment risk, and enforce applicable terms.

4.4 Trials, Promotional Pricing, and Conversion to Paid Access

Cuddle may offer trials, introductory pricing, discounts, promotional access, beta access, product tests, or other promotional offers from time to time.

Trial and promotional terms may include eligibility requirements, account limits, payment-method requirements, jurisdiction limits, access periods, feature limits, expiration dates, conversion terms if any, renewal terms if any, cancellation requirements, and other offer-specific terms.

A trial, promotional offer, introductory price, discounted price, or complimentary access converts to paid access or auto-renewing access only if that conversion is clearly disclosed before you authorize it, to the extent required by applicable law.

If applicable law requires trial-conversion notices, promotional-price notices, renewal reminders, confirmation emails, consent records, cancellation tools, or other notices, Cuddle will provide them to the extent required.

4.5 Renewal Notices, Reminders, and Price Changes

Where required by applicable law, Cuddle will provide renewal notices, reminder notices, annual reminders, trial-conversion notices, promotional-price-expiration notices, material-change notices, fee-change notices, or other subscription-related notices.

If the price, billing frequency, renewal term, included functionality, access period, cancellation method, or other material subscription term changes, Cuddle will provide notice or seek consent where required by applicable law.

A notice may be provided through email, account notice, in-Service notice, checkout notice, website notice, receipt, renewal reminder, product disclosure, or another legally permitted method.

4.6 Online Cancellation

Where required by applicable law, Cuddle will provide an online cancellation method for qualifying auto-renewing subscriptions or recurring billing plans.

An online cancellation method may be provided through account settings, a cancellation link, a cancellation button, an online form, a support flow, a pre-formatted cancellation email, or another legally permitted method.

Unless a different method is required by applicable law, stated at checkout, required by an external purchase channel, or provided in purchase-specific terms, cancellation may also be requested by contacting:

cancellations@cuddle-global.com

Cuddle may require reasonable account authentication, purchase identification, fraud-prevention review, payment-risk review, or information reasonably necessary to confirm the account, purchase, authority to act, or cancellation request.

Cuddle will not intentionally obstruct or unreasonably delay a cancellation where applicable law requires a different process or standard.

4.7 Cancellation Timing and Renewal Charges

You are responsible for canceling any auto-renewing subscription or recurring billing plan before the applicable renewal date, trial-conversion date, promotional-price-expiration date, or billing date if you do not want future charges.

A cancellation may stop future renewal charges, but it does not automatically refund amounts already charged, reverse completed purchases, restore expired access, extend access, or provide compensation for unused time unless required by applicable law, expressly stated at checkout, provided in purchase-specific terms, provided in the Purchase Terms, provided in these State-Specific Terms, or approved by Cuddle.

Processing time may depend on the information you provide, account verification, purchase identification, external purchase channel rules, payment processor requirements, fraud-prevention review, payment-risk review, legal requirements, technical availability, support volume, or other operational factors.

4.8 External Purchase Channels

If you purchased through an external purchase channel, such as an app store, device platform, browser platform, authorized platform purchase flow, or other purchase channel authorized by Cuddle, you may need to manage renewal, cancellation, refund, or subscription settings through that external purchase channel.

External purchase channel rules may control certain parts of payment authorization, renewal management, cancellation method, refund timing, refund eligibility, billing descriptors, tax treatment, and dispute handling.

Cuddle may have limited ability to cancel, refund, reverse, modify, or access information about purchases made through an external purchase channel.

4.9 Non-Waivable Rights

Nothing in this Section limits any non-waivable automatic-renewal, trial, promotional-pricing, online-cancellation, subscription, cancellation, refund, payment, unauthorized-transaction, billing-error, consumer-protection, dating-service, social-referral-service, disability-related, death-related, relocation-related, or other right you may have under applicable law.

If applicable law requires a different renewal disclosure, consent process, acknowledgment, cancellation method, notice period, reminder, refund treatment, confirmation, or online cancellation process, Cuddle will comply to the extent required.

5. General Refund Rules and Non-Waivable Refund Rights

5.1 General Refund Rule

Except where required by applicable law, expressly stated at checkout, provided in purchase-specific terms, provided in the Purchase Terms, provided in these State-Specific Terms, or approved by Cuddle, purchases are final, non-refundable, and non-transferable.

This rule may apply to one-time purchases, fixed-term access, non-renewing memberships, passes, boosts, promotional access, subscriptions if offered, and other Paid Features.

A refund is not guaranteed because you stop using the Service, delete your account, fail to cancel before renewal, do not receive matches, replies, conversations, meetings, dates, relationships, visibility, engagement, compatibility, or a particular result, or decide that a Paid Feature did not meet your expectations.

5.2 State-Specific Refund Rights

Certain states may provide refund, cancellation, rescission, subscription, automatic-renewal, online-cancellation, dating-service, social-referral-service, death-related, disability-related, relocation-related, unauthorized-transaction, billing-error, or other consumer rights that cannot be waived.

If applicable law requires a refund, partial refund, pro-rated refund, cancellation remedy, refund timing, notice, confirmation, documentation, or other remedy for a qualifying purchase, Cuddle will honor that requirement to the extent required.

The availability and amount of any refund may depend on applicable law, purchase type, purchase date, access period, cancellation timing, amount paid, amount used, delivery status, renewal status, account status, external purchase channel rules, purchase-specific terms, and any legally recognized circumstance that supports the request.

5.3 Refund Requests

Unless a different method is required by applicable law, stated at checkout, required by an external purchase channel, or provided in purchase-specific terms, refund requests may be sent to:

billing@cuddle-global.com

Your request should include enough information for Cuddle to identify your account and purchase, such as your account email or phone number, account identifier if available, purchase date, transaction amount, Paid Feature or membership purchased, receipt or transaction identifier if available, and the reason for your request.

Do not send full payment card numbers, card security codes, passwords, authentication codes, full bank account credentials, government identification documents, biometric information, private keys, cryptocurrency wallet credentials, or other highly sensitive information by ordinary email unless Cuddle specifically requests it.

5.4 Refund Method and Timing

If a refund is approved or required, it will generally be issued to the original payment method where practicable, subject to payment processor, card-network, bank, payment-method provider, external purchase channel, and other payment-provider rules and timelines.

Refund timing may depend on payment processors, card networks, banks, payment-method providers, external purchase channels, holidays, processing delays, risk reviews, or other factors outside Cuddle’s control.

5.5 No Refunds for External Transfers or Prohibited Payments

Cuddle does not refund, reverse, process, guarantee, mediate, recover, or assume responsibility for money, gift cards, cryptocurrency, payment-app transfers, bank transfers, wire transfers, loans, investments, payment credentials, account credentials, verification codes, private keys, wallet credentials, or anything else of value sent to another user or third party outside Cuddle’s authorized checkout flow.

External transfers are not Cuddle purchases and are not payments for Cuddle-operated digital Service functionality.

Nothing in these State-Specific Terms requires Cuddle to refund or compensate you for losses involving prohibited services, prohibited payments, user-to-user transfers of value, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, stored value, gift cards, cryptocurrency, money transmission, financial services, or other prohibited activity.

5.6 Enforcement, Feature Changes, and Non-Waivable Rights

If a Paid Feature is restricted, suspended, revoked, or disabled because of a violation or suspected violation of Cuddle’s terms, payment processor requirements, card-network rules, bank requirements, service-provider requirements, or applicable law, you are not entitled to a refund unless required by applicable law, expressly stated at checkout, provided in purchase-specific terms, provided in the Purchase Terms, provided in these State-Specific Terms, or approved by Cuddle.

Cuddle may change, limit, suspend, discontinue, or remove Paid Features to the fullest extent permitted by law. Unless required by applicable law or expressly stated at checkout, such changes do not create a refund, cash-out, transfer, price match, replacement, or compensation right.

Nothing in this Section limits any non-waivable cancellation, refund, payment, consumer-protection, automatic-renewal, online-cancellation, dating-service, social-referral-service, death-related, disability-related, relocation-related, privacy, safety, appeal, or other right you may have under applicable law.

6. Dating Service, Social Referral, and Membership Contract Notices

6.1 Qualifying Dating Service or Social Referral Rights

Certain states may treat a qualifying Cuddle purchase, membership, subscription if offered, renewal if offered, trial if offered, promotional offer, or other paid access arrangement as a dating service contract, social referral service contract, membership contract, online dating service contract, or similar consumer contract.

If applicable law gives you a cancellation right, refund right, disclosure right, consumer bill of rights, contract-copy right, notice right, hold right, relocation right, death-related right, disability-related right, fraud notice, screening notice, privacy-related right, or other non-waivable right in connection with a qualifying dating service, social referral service, online dating service, membership, or similar contract, Cuddle will honor that right to the extent required.

Not every Cuddle account, Free Access feature, Paid Feature, membership, promotional offer, complimentary access, subscription if offered, renewal if offered, trial if offered, or product experience is necessarily a covered dating service contract, social referral service contract, or membership contract under every state law.

6.2 Contract Copies, Electronic Delivery, and Notices

Where applicable law requires a written contract, electronic contract, contract copy, cancellation notice, consumer bill of rights, receipt, renewal notice, dating service notice, social referral notice, fraud notice, screening notice, or similar disclosure, Cuddle will provide the required notice to the extent required.

A required notice may be provided through checkout, a purchase-specific term, a product disclosure, an account notice, a receipt, an email, an in-Service notice, a Legal page, a state-specific notice, a downloadable notice, an electronic contract, or another method permitted by applicable law.

Where applicable law permits electronic delivery, electronic signature, electronic acceptance, electronic cancellation, or electronic notice, Cuddle may use electronic methods. Your acceptance, authorization, cancellation request, refund request, account activity, checkout activity, or purchase-related communication may be reflected in electronic records.

6.3 Cooling-Off and Cancellation Rights

Some states may give users a right to cancel a qualifying dating service, social referral service, online dating service, membership, subscription if offered, renewal if offered, trial if offered, or similar contract within a specified period.

Where such a right applies, Cuddle will honor the applicable cancellation period, cancellation method, notice language, refund treatment, confirmation requirement, and other required process to the extent required by applicable law.

Unless a different method is required by applicable law, stated at checkout, required by an external purchase channel, or provided in purchase-specific terms, cancellation may be submitted through account settings where available or by contacting:

cancellations@cuddle-global.com

If applicable law requires cancellation by email, electronic notice, certified mail, registered mail, written notice, signed notice, account-settings tool, cancellation link, cancellation form, or another method, Cuddle will support that method to the extent required.

6.4 Referrals, Search Functionality, Matching, and Service Availability

Cuddle may provide discovery, recommendation, matching, connection, visibility, profile-display, search-like, filter, messaging, who-liked-you, or related functionality where supported.

Unless Cuddle expressly states otherwise in a specific state-specific notice, checkout disclosure, purchase-specific term, or product disclosure, Cuddle does not guarantee a minimum number of matches, referrals, profile views, messages, replies, conversations, introductions, meetings, dates, relationships, compatible users, available users, or suitable users.

If applicable law requires a specific notice or remedy when a qualifying dating service or social referral service fails to provide required referrals, search functionality, matching functionality, or other qualifying service elements, Cuddle will provide the required notice or remedy to the extent required.

Any such state-specific right does not convert Paid Features into payments to or for another user, user-to-user payments, stored value, wallet balances, gift cards, cryptocurrency, financial products, or financial services.

6.5 No Required Ancillary Services

Cuddle does not require users to purchase photography, grooming, cosmetology, dating etiquette, coaching, counseling, travel, event, verification, screening, identity, background-check, legal, financial, medical, safety, or other ancillary services as a condition of purchasing a Cuddle Paid Feature, unless a specific optional feature is clearly disclosed and lawful.

If Cuddle offers optional features, promotions, support services, verification features, safety features, account tools, profile tools, or other product experiences, those offerings are governed by applicable checkout disclosures, purchase-specific terms, product disclosures, the Paid Features Terms, the Purchase Terms, and applicable law.

No optional or ancillary feature may be used for prohibited services, prohibited payments, user monetization, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, or user-to-user transfers of value.

6.6 Membership Holds, Relocation, and Service-Area Issues

Certain state laws may provide rights relating to membership holds, relocation, service area, inability to use services, or similar circumstances for qualifying contracts.

If such a right applies to your qualifying purchase, Cuddle will honor it to the extent required by applicable law.

Cuddle is an online dating and social connection service. The Service, Paid Features, discovery features, messaging features, matching or connection functionality, payment methods, support methods, cancellation methods, safety notices, screening notices, privacy choices, and other product experiences may vary by state, jurisdiction, legal requirement, payment processor requirement, bank requirement, card-network rule, service-provider requirement, safety requirement, fraud-prevention need, payment-risk requirement, tax requirement, operational need, or product availability.

A move, change in billing location, change in residence, change in access location, change in Service availability, or change in product availability may affect your access to Cuddle or a Paid Feature. If applicable law provides a non-waivable cancellation, refund, hold, relocation, or similar right, Cuddle will comply to the extent required.

6.7 Dating Service Consumer Notices

Where applicable law requires a Dating Service Consumer Bill of Rights, social referral service notice, online dating service notice, fraud notice, screening notice, or similar consumer notice, Cuddle may provide that notice in these State-Specific Terms, at checkout, through a hyperlink, through an account notice, by email, through the Service, or through another legally permitted method.

A state-specific notice may describe rights relating to cancellation, refunds, contract copies, referrals or matching, service-area policies, holds, personal information, fraud bans, criminal background screening disclosures, online dating safety notices, or other legally required topics.

If a state-specific consumer notice gives you a greater non-waivable right than these State-Specific Terms, the more specific notice or applicable law controls to the extent required.

6.8 No Guaranteed Dating Outcome

Cuddle does not guarantee matches, likes, replies, messages, conversations, introductions, meetings, dates, relationships, compatibility, visibility, engagement, user truthfulness, user identity, user intentions, user availability, user safety, or any particular outcome.

A qualifying dating service, social referral service, online dating service, membership, subscription if offered, trial if offered, or promotional offer does not require any other user to view your profile, like you, match with you, message you, respond to you, meet you, continue communication, provide companionship, provide content, provide intimacy, or provide any service.

6.9 No Prohibited Activity

No dating service right, social referral right, membership right, cancellation right, refund right, consumer bill of rights, hold right, relocation right, referral-related remedy, fraud notice, screening notice, or state-specific disclosure authorizes prohibited services, prohibited payments, user-to-user transfers of value, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, stored value, wallet balances, gift cards, cryptocurrency, money transmission, financial services, marketplace activity, or any activity prohibited by Cuddle’s terms or applicable law.

7. California-Specific Notices

7.1 California Users and Qualifying Rights

This Section provides notices for California users and for purchases, memberships, subscriptions if offered, renewals if offered, trials if offered, promotional offers, or other arrangements that may be subject to California law.

California law may provide cancellation, refund, automatic-renewal, online-cancellation, dating-service-contract, death-related, disability-related, relocation-related, privacy, consumer-protection, payment, safety, screening, or other non-waivable rights.

Not every Cuddle account, Free Access feature, Paid Feature, membership, subscription if offered, trial if offered, promotional offer, complimentary access, or product experience is necessarily a covered California dating service contract, automatic renewal, continuous service, or other covered consumer transaction. If California law applies and gives you a greater non-waivable right than these State-Specific Terms, California law controls to the extent required.

7.2 California Dating Service Cancellation Notice

Where California law gives you a right to cancel a qualifying dating service contract or offer, Cuddle will honor that right to the extent required.

If a qualifying California dating service cancellation right applies, you may have the right to cancel the qualifying agreement without penalty or obligation at any time before midnight of the third business day after the day on which you entered into the agreement or offer, excluding Sundays and holidays, or for the period required by applicable California law.

For an online dating service contract, cancellation may be submitted by email to the cancellation address provided by Cuddle, to the extent permitted or required by California law.

Unless a different method is required by applicable law, stated at checkout, required by an external purchase channel, or provided in purchase-specific terms, California cancellation requests may be submitted through account settings where available or by contacting:

cancellations@cuddle-global.com

Your cancellation notice does not need to use any specific form if it reasonably indicates that you intend not to be bound by the qualifying purchase, agreement, renewal, subscription if offered, or other covered arrangement, to the extent required by applicable law.

7.3 Required California Contract Information

Where California law requires a dating service contract, electronic contract, online dating service contract, or similar consumer contract to include specific information, Cuddle will provide that information to the extent required.

This may include the name of the dating service operator, an address or legally permitted cancellation contact method, the date of the agreement, cancellation instructions, refund information, online cancellation information, and other legally required disclosures.

For online contracts, Cuddle may provide required information through checkout disclosures, purchase-specific terms, account notices, confirmation emails, receipts, Legal pages, product disclosures, or another legally permitted electronic method.

If a qualifying California dating service contract is not compliant with applicable non-waivable California dating service law, you may have additional cancellation rights as required by law.

7.4 Refunds for California Cancellation Rights

If California law requires a refund for a qualifying cancellation, Cuddle will provide the required refund to the extent required.

A required refund will generally be issued to the original payment method where practicable, subject to payment processor, card-network, bank, payment-method provider, external purchase channel, and other payment-provider rules and timelines.

Where California law requires refund timing, Cuddle will comply to the extent required.

No California cancellation or refund right requires Cuddle to refund, reverse, recover, process, mediate, or compensate you for money, gift cards, cryptocurrency, payment-app transfers, bank transfers, wire transfers, loans, investments, payment credentials, account credentials, verification codes, private keys, wallet credentials, or anything else of value sent to another user or third party outside Cuddle’s authorized checkout flow.

External transfers are not Cuddle purchases and are not payments for Cuddle-operated digital Service functionality.

7.5 Death, Disability, and Relocation Rights

California law may provide specific rights if a buyer of a qualifying dating service contract dies, becomes disabled, relocates, or experiences another legally recognized circumstance that affects the buyer’s ability to receive the services.

If a death-related, disability-related, relocation-related, or similar California right applies to your qualifying purchase, Cuddle will honor that right to the extent required by law.

An authorized representative may submit a request on behalf of a deceased or incapacitated user where legally permitted. Cuddle may request information reasonably necessary to verify the account, purchase, authority to act, and legal basis for the request.

For disability-related requests, Cuddle may request information reasonably necessary to verify the request to the extent permitted by law. For relocation-related requests, Cuddle may request information reasonably necessary to determine whether the applicable legal standard is met.

Do not send medical records, government identification documents, death certificates, disability records, relocation records, court records, biometric information, payment card numbers, bank credentials, private keys, wallet credentials, or other highly sensitive information by ordinary email unless Cuddle specifically requests it through an appropriate method.

7.6 California Automatic Renewal and Online Cancellation

If Cuddle offers an auto-renewing subscription, recurring billing plan, continuous service, trial that converts to paid access, or promotional price that renews or converts, California law may require specific disclosures, consent, acknowledgment, renewal notices, reminder notices, fee-change notices, trial-conversion notices, or online cancellation methods.

Cuddle may offer auto-renewing subscriptions or recurring billing plans only if they are clearly disclosed at checkout or in applicable purchase-specific terms.

If California law applies, the checkout flow and applicable purchase-specific terms will disclose the material renewal information required by law before authorization. This may include the plan or Paid Feature being purchased, included functionality, initial price, renewal price, billing frequency, renewal date or renewal period, access period, trial terms if any, promotional terms if any, cancellation method, refund information, billing descriptor information, and other required information.

Where California law requires an online cancellation method for a qualifying subscription or continuous service, Cuddle will provide an online cancellation method to the extent required. This may include account settings, a cancellation link, a cancellation button, an online form, a support flow, a pre-formatted cancellation email, or another legally permitted method.

7.7 Membership Duration, Upfront Billing, and Renewal Terms

Cuddle may offer monthly, fixed-term, upfront-billed, non-renewing, or auto-renewing memberships only as disclosed at checkout or in purchase-specific terms.

If California law limits the duration, financing period, renewal term, contract term, or payment obligation for a qualifying dating service contract or other covered purchase, Cuddle will comply to the extent required.

Long-term plans may be billed upfront only as disclosed at checkout and in applicable purchase-specific terms. If an upfront-billed membership automatically renews, the renewal terms must be clearly disclosed before authorization to the extent required by applicable law.

7.8 Complimentary or Promotional Access

Cuddle may provide complimentary or promotional access to selected eligible users from time to time for product testing, launch promotions, community-balance, safety, operational, or other lawful reasons.

Complimentary or promotional access is not guaranteed, may be changed or discontinued, may have eligibility limits, may expire, may be revoked for abuse, has no cash value, is not transferable, and does not create any right to a refund, payout, cash-out, stored value, wallet balance, gift card, cryptocurrency, financial product, or other value.

Nothing in this Section authorizes discriminatory, unlawful, misleading, unfair, or prohibited pricing or access practices. Cuddle’s public pricing should describe plans and feature access in neutral terms such as Free Access, Premium, Signature, and Complimentary or Promotional Access, as applicable.

7.9 California Privacy, Safety, and Screening Notices

California users may have privacy, safety, accessibility, anti-discrimination, consumer-protection, data-security, breach-notification, sensitive-data, consent, opt-out, appeal, or other rights under applicable law.

Cuddle’s Privacy Policy explains how Cuddle processes personal information. The Safety Tips / Dating Safety Notice explains dating safety guidance. The Criminal Background Screening Disclosure explains the limits of criminal background screening, sex offender registry screening, verification, badges, account indicators, safety tools, fraud-prevention tools, and payment-risk tools.

Unless Cuddle expressly states otherwise for a specific feature, program, jurisdiction, or user category, Cuddle does not conduct criminal background checks or sex offender registry checks on all users.

7.10 No Prohibited Activity

No California cancellation right, refund right, dating service notice, automatic-renewal notice, online-cancellation right, death-related right, disability-related right, relocation-related right, privacy right, screening notice, safety notice, payment right, consumer-protection right, or state-specific disclosure authorizes prohibited services, prohibited payments, user-to-user transfers of value, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, stored value, wallet balances, gift cards, cryptocurrency, money transmission, financial services, marketplace activity, or any activity prohibited by Cuddle’s terms or applicable law.

Paid Features are sold only for access to Cuddle-operated digital Service functionality. They are not payments to other users, payments on behalf of other users, stored value, wallet balances, gift cards, cryptocurrency, financial products, or financial services.

7.11 Non-Waivable California Rights

Nothing in this Section limits any California right that cannot lawfully be waived, excluded, restricted, or limited.

If California law requires a different notice, consent process, acknowledgment, contract term, cancellation method, cancellation period, refund rule, refund timing, online cancellation process, renewal notice, disability-related process, death-related process, relocation-related process, privacy process, safety notice, or consumer remedy, Cuddle will comply to the extent required.

8. New York-Specific Notices

8.1 New York Users and Qualifying Rights

This Section provides notices for New York users and for purchases, memberships, subscriptions if offered, renewals if offered, trials if offered, promotional offers, or other arrangements that may be subject to New York law.

New York law may provide cancellation, refund, social referral service, online dating service, internet dating safety, fraud notice, contract-copy, consumer bill of rights, hold, relocation, payment, privacy, consumer-protection, or other non-waivable rights.

Not every Cuddle account, Free Access feature, Paid Feature, membership, subscription if offered, trial if offered, promotional offer, complimentary access, or product experience is necessarily a covered New York social referral service contract, online dating service contract, automatic renewal, or other covered consumer transaction.

If New York law applies and gives you a greater non-waivable right than these State-Specific Terms, New York law controls to the extent required.

8.2 New York Cancellation Rights

Where New York law gives you a right to cancel a qualifying social referral service contract, online dating service contract, membership, renewal, or similar covered purchase, Cuddle will honor that right to the extent required.

If a qualifying New York cancellation right applies, you may have the right to cancel the qualifying contract without a cancellation fee within three business days after physical or electronic receipt of the contract, or for any longer period required by applicable New York law.

Unless a different method is required by applicable law, stated at checkout, required by an external purchase channel, or provided in purchase-specific terms, New York cancellation requests may be submitted through account settings where available or by contacting:

cancellations@cuddle-global.com

Where New York law requires cancellation by certified mail, registered mail, email, electronic notice, signed notice, cancellation form, or another method, Cuddle will support the required method to the extent required.

If New York law requires a refund after a qualifying cancellation, Cuddle will provide the required refund to the extent required and within the timing required by applicable law.

8.3 New York Dating Service Consumer Bill of Rights

Where New York law requires a Dating Service Consumer Bill of Rights, social referral service notice, online dating service notice, renewal notice, contract copy, cancellation notice, or similar disclosure, Cuddle will provide it to the extent required.

A required notice may be provided at checkout, through a purchase-specific term, through a clearly labeled hyperlink, through an account notice, through an email, through a receipt, through a Legal page, or through another legally permitted method.

Where applicable, such notices may address contract duration, payment limits, ancillary services, cancellation rights, referral or matching functionality, relocation policies, court remedies, online dating service availability, and other legally required information.

Cuddle does not require users to purchase photography, grooming, cosmetology, dating etiquette, coaching, counseling, travel, events, screening, verification, identity, legal, financial, medical, or other ancillary services as a condition of purchasing a Cuddle Paid Feature, unless a specific optional feature is clearly disclosed and lawful.

8.4 Search, Matching, Referrals, and Service Availability

Cuddle may provide discovery, recommendation, matching, connection, visibility, profile-display, search-like, filtering, messaging, who-liked-you, or related functionality where supported.

Unless Cuddle expressly states otherwise in a specific New York notice, checkout disclosure, purchase-specific term, or product disclosure, Cuddle does not guarantee a minimum number of matches, referrals, profile views, messages, replies, conversations, introductions, meetings, dates, relationships, compatible users, available users, or suitable users.

If New York law requires a specific notice or remedy when a qualifying social referral service or online dating service fails to provide required referrals, search functionality, matching functionality, possible matches, or other qualifying service elements, Cuddle will provide the required notice or remedy to the extent required.

Any such right does not convert Paid Features into payments to or for another user, user-to-user payments, stored value, wallet balances, gift cards, cryptocurrency, financial products, or financial services.

8.5 New York Safety Awareness and Fraud Notices

Where New York law requires an internet dating safety awareness notification, fraud notice, banned-member notice, or similar user-safety disclosure, Cuddle will provide it to the extent required.

New York users should use caution when communicating with anyone they have not met. Do not include sensitive identifying information in early profile content or messages. Stop communicating with anyone who pressures you for personal information, financial information, payment credentials, verification codes, money, gift cards, cryptocurrency, payment-app transfers, bank transfers, wire transfers, loans, investments, or anything else of value.

If you choose to meet another user in person, consider telling a trusted person where you are going, arranging your own transportation, meeting in a public place, keeping your phone charged, and leaving if you feel uncomfortable or unsafe.

If Cuddle bans a user because Cuddle determines that the user may have used a false identity or may pose a significant risk of attempting to obtain money from other users through fraudulent means, Cuddle may notify New York users who previously received and responded to on-Service messages from that user, to the extent required or permitted by New York law.

Such notice may identify the relevant profile identifier, explain that the user was banned for fraud-related reasons, remind users not to send money or personal financial information to another user, and link to safety information about avoiding fraud.

8.6 Holds, Relocation, Data, and Personal Information

Where New York law gives you a right to place a qualifying membership on hold, request a relocation-related remedy, or receive a required policy about moving outside a service area, Cuddle will honor that right to the extent required.

Cuddle is an online dating and social connection service that may be generally available on a regional, national, or global basis, subject to legal, payment, safety, fraud-prevention, payment-risk, tax, operational, and service-provider requirements.

If New York law requires return, deletion, destruction, certification, or other handling of certain personal or private information after expiration of qualifying services, Cuddle will comply to the extent required, subject to lawful retention for legal compliance, safety, fraud prevention, payment-risk management, tax, accounting, audit, dispute resolution, chargebacks, privacy compliance, security, enforcement, or other permitted purposes described in the Privacy Policy.

8.7 No Prohibited Activity

No New York cancellation right, refund right, social referral notice, online dating service notice, Dating Service Consumer Bill of Rights, safety awareness notice, fraud notice, banned-member notice, hold right, relocation right, payment right, privacy right, consumer-protection right, or state-specific disclosure authorizes prohibited services, prohibited payments, user-to-user transfers of value, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, stored value, wallet balances, gift cards, cryptocurrency, money transmission, financial services, marketplace activity, or any activity prohibited by Cuddle’s terms or applicable law.

Paid Features are sold only for access to Cuddle-operated digital Service functionality. They are not payments to other users, payments on behalf of other users, stored value, wallet balances, gift cards, cryptocurrency, financial products, or financial services.

9. New Jersey Internet Dating Safety and Screening Notices

9.1 New Jersey Users and Covered Notices

This Section provides notices for New Jersey users and for accounts, communications, purchases, memberships, Paid Features, safety notices, fraud notices, screening disclosures, and product experiences that may be subject to New Jersey law.

New Jersey law may require internet dating safety notices, criminal background screening disclosures, fraud-related notices, cancellation-related notices, consumer-protection notices, or other disclosures for qualifying online dating or internet dating services.

Not every Cuddle account, Free Access feature, Paid Feature, membership, subscription if offered, trial if offered, promotional offer, complimentary access, or product experience is necessarily subject to every New Jersey notice requirement. If New Jersey law applies and gives you a greater non-waivable right than these State-Specific Terms, New Jersey law controls to the extent required.

9.2 New Jersey Criminal Background Screening Notice

CUDDLE DOES NOT CONDUCT CRIMINAL BACKGROUND SCREENINGS ON ALL USERS.

Unless Cuddle expressly states otherwise for a specific feature, program, jurisdiction, or user category, Cuddle does not conduct criminal background checks, sex offender registry checks, identity verification checks, relationship-status checks, marital-status checks, intention checks, employment checks, financial checks, health checks, immigration checks, social-media checks, or safety clearances on all users.

You should not assume that a user has been screened, cleared, approved, investigated, verified, or determined to be safe by Cuddle merely because the user has an account, profile, match, message, badge, account indicator, Paid Feature, prior interaction, or access to the Service.

Verification features, badges, account indicators, public-record reviews, limited reviews, risk reviews, safety tools, fraud-prevention tools, payment-risk tools, moderation actions, or report reviews do not guarantee that any user is safe, truthful, eligible, available, compatible, trustworthy, verified, or appropriate to interact with.

9.3 New Jersey Clear and Conspicuous Notice

Where New Jersey law requires a clear and conspicuous disclosure about whether Cuddle conducts criminal background screening, Cuddle will provide that disclosure to the extent required.

Such notice may be provided through one or more legally permitted methods, including sign-up pages, account notices, click-through acknowledgments, communication-related notices, profile-related notices, website or Legal pages, in-Service notices, email notices, checkout disclosures, safety notices, or another legally permitted method.

Where New Jersey law requires a specific format, prominence, placement, font size, capitalization, acknowledgment, or number of disclosures, Cuddle will comply to the extent required.

9.4 If Screening or Limited Review Is Used

Cuddle may conduct limited, risk-based, or event-based reviews where we reasonably determine that a review is necessary or appropriate for safety, minor safety, fraud prevention, payment-risk management, legal compliance, moderation, or enforcement.

A limited review may occur in response to user reports, suspected misconduct, suspected impersonation, suspected prohibited services, suspected prohibited payments, suspected fraud, payment abuse, chargeback abuse, harassment, stalking, blackmail, extortion, sextortion, doxxing, legal requests, law-enforcement requests, service-provider concerns, processor concerns, or other safety, legal, fraud-prevention, payment-risk, moderation, or enforcement concerns.

A limited review does not mean that Cuddle conducts criminal background screening on all users, continuously monitors all users, screens every communicating member, checks every public record, checks every sex offender registry, verifies every user’s identity, or guarantees user safety.

If Cuddle conducts criminal background screening, sex offender registry screening, or another covered screening process in a manner that triggers specific New Jersey disclosure requirements, Cuddle will provide the required disclosures to the extent required. These disclosures may include information about whether screening is conducted, the scope of screening, whether screening information is updated, whether a user identified through screening may access the Service or communicate with New Jersey users, what categories of information may affect access, and the limitations of screening.

9.5 Screening Is Not Foolproof

Criminal background screening, sex offender registry screening, public-record review, limited review, verification, badges, account indicators, safety tools, fraud-prevention tools, payment-risk tools, and moderation actions are not foolproof.

They may provide a false sense of security. They are not a perfect safety solution. They may be incomplete, delayed, inaccurate, unavailable, legally restricted, jurisdiction-limited, dependent on user-provided information, dependent on third-party information, or unable to detect every risk.

Records may be incomplete, outdated, sealed, expunged, misclassified, mismatched, unavailable, restricted, delayed, or difficult to connect to a specific person. Searches may miss aliases, name changes, spelling variations, incomplete identifiers, incorrect dates of birth, records from other jurisdictions, recent events, pending matters, foreign records, military records, tribal records, or records unavailable to Cuddle or its service providers.

A clean result, lack of a record, non-match, verification result, badge, account indicator, safety review, or absence of enforcement action does not mean that a user is safe, truthful, eligible, available, compatible, trustworthy, verified, or appropriate to interact with.

9.6 New Jersey Safety and Fraud Awareness

New Jersey users should use caution when communicating with anyone they have not met.

Do not send money, gift cards, cryptocurrency, payment-app transfers, bank transfers, wire transfers, loans, investments, payment credentials, account credentials, authentication codes, verification codes, private keys, wallet credentials, or anything else of value to another user.

Do not rely only on profiles, photos, messages, badges, account indicators, verification status, screening notices, Paid Features, prior interactions, or another user’s statements when deciding whether to trust someone, share information, move off Cuddle, meet in person, travel, or continue communication.

If another user asks for money, value, payment information, verification codes, gift cards, cryptocurrency, payment apps, external payment links, bank transfers, wire transfers, or financial help, do not proceed. Report the user through the Service or contact safety@cuddle-global.com.

9.7 In-Person Safety for New Jersey Users

If you choose to meet another user in person, consider reasonable precautions.

These may include meeting in a public place, telling a trusted person where you are going, arranging your own transportation, keeping your phone charged, avoiding remote or private locations for initial meetings, avoiding reliance on another user for transportation or lodging, and leaving if you feel uncomfortable or unsafe.

Cuddle does not supervise, verify, control, attend, endorse, guarantee, or assume responsibility for in-person meetings, dates, travel, lodging, transportation, events, or other offline interactions between users.

Cuddle support channels, reporting tools, safety tools, moderation tools, emails, appeals, and other Service channels are not emergency-response channels. If you are in immediate danger, believe another person is in immediate danger, or need emergency assistance, contact local emergency services immediately.

9.8 No Prohibited Activity

No New Jersey safety notice, screening notice, criminal background screening disclosure, fraud notice, cancellation right, refund right, payment right, privacy right, consumer-protection right, or state-specific disclosure authorizes prohibited services, prohibited payments, user-to-user transfers of value, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, stored value, wallet balances, gift cards, cryptocurrency, money transmission, financial services, marketplace activity, or any activity prohibited by Cuddle’s terms or applicable law.

Paid Features are sold only for access to Cuddle-operated digital Service functionality. They are not payments to other users, payments on behalf of other users, stored value, wallet balances, gift cards, cryptocurrency, financial products, or financial services.

10. Utah Online Dating Safety and Screening Notices

10.1 Utah Users and Covered Notices

This Section provides notices for Utah users and for accounts, communications, purchases, memberships, Paid Features, safety notices, fraud notices, criminal background screening disclosures, and product experiences that may be subject to Utah law.

Utah law may require online dating safety notices, criminal background screening disclosures, safety awareness notifications, fraud ban notifications, reporting methods, consumer-protection notices, or other disclosures for qualifying online dating services.

For purposes of this Section, a Utah user may include a user who provides a Utah billing address, ZIP code, residence information, or other information that causes Utah law to apply.

10.2 Utah Criminal Background Screening Notice

CUDDLE DOES NOT CONDUCT CRIMINAL BACKGROUND SCREENINGS ON ALL USERS.

Unless Cuddle expressly states otherwise for a specific feature, program, jurisdiction, or user category, Cuddle does not conduct criminal background checks, sex offender registry checks, identity verification checks, relationship-status checks, marital-status checks, intention checks, employment checks, financial checks, health checks, immigration checks, social-media checks, or safety clearances on all users.

Do not assume that a user has been screened, cleared, approved, investigated, verified, or determined to be safe by Cuddle merely because the user has an account, profile, match, message, badge, account indicator, Paid Feature, prior interaction, or access to the Service.

Verification features, badges, account indicators, public-record reviews, limited reviews, risk reviews, safety tools, fraud-prevention tools, payment-risk tools, moderation actions, or report reviews do not guarantee that any user is safe, truthful, eligible, available, compatible, trustworthy, verified, or appropriate to interact with.

10.3 Timing and Form of Utah Screening Disclosures

Where Utah law requires a clear and conspicuous disclosure before a Utah user communicates with another user through Cuddle, Cuddle will provide that disclosure to the extent required.

Such disclosure may be provided during registration, before messaging, before a communication feature is enabled, through an account notice, click-through acknowledgment, in-Service notice, Legal page, safety notice, or another legally permitted method.

If Cuddle ever conducts criminal background screening on each member in a manner that triggers Utah-specific disclosure requirements, Cuddle will provide required statements about screening, exclusion policies for users identified as having criminal convictions, and screening limitations.

10.4 Utah Safety Awareness Notification

Where Utah law requires an online dating safety awareness notification, Cuddle will provide that notification to Utah users to the extent required.

A safety awareness notification may include headings or information substantially similar to “Online Dating Safety Awareness,” “Protecting Yourself from Sexual Assault and Dating Violence,” and “Protecting Yourself from Financial Crimes.”

Utah users should use caution when communicating with people they have not met, avoid sharing identifying information in early profiles or messages, stop communicating with anyone who pressures them for personal or financial information, avoid sending money or anything of value to another user, report suspicious or unsafe conduct, and use reasonable precautions before meeting in person.

If you meet another user in person, consider telling a trusted person where you are going, arranging your own transportation, meeting in a public place, and leaving if you feel uncomfortable or unsafe.

Cuddle support channels are not emergency-response channels. If you are in immediate danger, contact local emergency services immediately.

10.5 Utah Fraud Ban Notifications

Where Utah law requires a fraud ban notification, Cuddle will provide the required notice to the extent required.

A fraud ban notification may be provided if a Utah user received and responded to a message from a user whose account or profile is subject to a fraud ban, as defined or required by applicable Utah law.

To the extent required and permitted by law, the notice may include the banned user’s username or profile identifier, a statement that the banned user may have used a false identity or attempted to defraud users, a reminder not to send money or personal financial information to another user, and a link to safety or fraud-prevention information.

10.6 Reporting and No Prohibited Activity

If you experience or suspect sexual assault, dating violence, financial crime, fraud, harassment, threats, blackmail, sextortion, doxxing, impersonation, external payment requests, gift-card requests, cryptocurrency requests, payment-app requests, minor safety concerns, or other misconduct through someone you met on Cuddle, report it through the Service or contact safety@cuddle-global.com.

You may also report crimes or immediate safety concerns to law enforcement, local emergency services, crisis services, medical professionals, or other appropriate resources.

No Utah notice, disclosure, fraud ban notification, cancellation right, refund right, payment right, privacy right, consumer-protection right, or state-specific disclosure authorizes prohibited services, prohibited payments, user-to-user transfers of value, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, stored value, gift cards, cryptocurrency, money transmission, financial services, marketplace activity, or any activity prohibited by Cuddle’s terms or applicable law.

11. Death, Disability, Relocation, and Similar Rights

11.1 When These Rights May Apply

Certain state laws, checkout disclosures, purchase-specific terms, or similar consumer contract rules may provide cancellation, refund, hold, extension, transfer, relief-from-payment, or similar rights if a user dies, becomes disabled, relocates, or experiences another legally recognized circumstance that affects the user’s ability to receive the applicable services.

Not every account, Free Access feature, Paid Feature, membership, subscription if offered, trial if offered, promotion, complimentary access, or product experience qualifies for these rights. If applicable law gives you a non-waivable death-related, disability-related, relocation-related, hold-related, extension-related, transfer-related, or similar right, Cuddle will honor that right to the extent required.

11.2 Death-Related Requests

If a user dies and applicable law provides a cancellation, refund, relief-from-payment, or similar right for a qualifying purchase, an authorized representative may submit a request to Cuddle.

The request should include enough information for Cuddle to identify the account, purchase, authority to act, and legal basis for the request. Cuddle may request information reasonably necessary to verify the user’s death, the requester’s authority, the applicable purchase, and any refund or relief required by law.

11.3 Disability-Related Requests

If a user becomes disabled and applicable law provides a cancellation, refund, extension, hold, relief-from-payment, or similar right for a qualifying purchase, the user or an authorized representative may submit a request to Cuddle.

Cuddle may request information reasonably necessary to verify the account, purchase, qualifying disability, duration where relevant, authority to act where relevant, and legal basis for the request. Cuddle will seek to avoid unnecessary sensitive information and may provide a more appropriate submission method where available.

Where applicable law permits an extension, hold, or other remedy instead of cancellation or refund, Cuddle may provide that remedy to the extent permitted or required.

11.4 Relocation and Service-Availability Requests

If a user relocates and applicable law provides a cancellation, refund, hold, transfer, relief-from-payment, or similar right for a qualifying purchase, the user or an authorized representative may submit a request to Cuddle.

Cuddle is an online dating and social connection service. Service availability, Paid Features, payment methods, support methods, safety notices, screening notices, discovery features, messaging features, and product experiences may vary by state, jurisdiction, legal, payment, safety, fraud-prevention, payment-risk, operational, or product-availability requirements.

Cuddle may request information reasonably necessary to verify the account, purchase, relocation, affected access, availability of comparable access where relevant, and legal basis for the request.

11.5 How to Submit a Request

Unless a different method is required by applicable law, stated at checkout, required by an external purchase channel, or provided in purchase-specific terms, death-related, disability-related, relocation-related, or similar requests may be sent to:

cancellations@cuddle-global.com

For billing or refund questions related to such a request, contact:

billing@cuddle-global.com

Do not send medical records, death certificates, government identification documents, court records, disability records, relocation records, biometric information, payment card numbers, bank credentials, private keys, wallet credentials, or other highly sensitive information by ordinary email unless Cuddle specifically requests it through an appropriate method.

11.6 Refunds, Relief, and Records

If Cuddle approves or is required to provide a refund, partial refund, extension, hold, cancellation, transfer, relief from future payment, or similar remedy, Cuddle will provide the required remedy to the extent required by applicable law or applicable purchase terms.

Any required refund will generally be issued to the original payment method where practicable, subject to processor, card-network, bank, payment-method provider, external channel, and other payment-provider rules.

Cuddle may retain related records where reasonably necessary for support, refunds, cancellations, privacy, fraud prevention, payment risk, tax, accounting, audit, legal compliance, or other lawful purposes.

11.7 No Prohibited Activity and Non-Waivable Rights

No right described in this Section authorizes prohibited services, prohibited payments, user-to-user transfers of value, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, stored value, wallet balances, gift cards, cryptocurrency, money transmission, financial services, marketplace activity, or any activity prohibited by Cuddle’s terms or applicable law.

Nothing in this Section limits any non-waivable death-related, disability-related, relocation-related, cancellation, refund, payment, consumer-protection, privacy, safety, accessibility, anti-discrimination, or other right you may have under applicable law.

12. Privacy, Payment, Consumer Protection, and Safety Rights

12.1 State Privacy Rights

Certain states may provide privacy rights relating to personal information processed in connection with Cuddle.

Depending on applicable law, these rights may include rights to access, confirm, correct, delete, obtain a copy of, or receive information about certain personal information. They may also include rights to opt out of certain processing, limit certain uses of sensitive personal information, withdraw consent where processing is based on consent, appeal a privacy decision, or avoid unlawful discrimination or retaliation for exercising privacy rights.

Cuddle’s Privacy Policy explains how Cuddle processes personal information, including account information, profile information, messages, reports, safety records, verification information where used, payment-related information, fraud-prevention signals, payment-risk signals, support communications, and related records.

Privacy requests may be sent to:

privacy@cuddle-global.com

Cuddle may need to verify your identity, account ownership, residency, authority to act, or request details before responding to a privacy request.

12.2 Sensitive Information and Safety-Related Records

Certain state laws may provide additional protections for sensitive personal information, sensitive data, biometric-related information, government identification information, precise geolocation, contents of communications, information about sex life or sexual orientation, safety reports, fraud reports, payment-abuse reports, prohibited-services reports, or similar information.

Where applicable law requires notice, consent, retention limits, deletion rules, opt-out rights, limitation rights, appeal rights, or other protections for such information, Cuddle will provide them to the extent required.

Cuddle may retain certain records where reasonably necessary or permitted by law for safety, fraud prevention, payment-risk management, account security, moderation, legal compliance, privacy compliance, tax, accounting, audit, payment disputes, chargebacks, enforcement, protection of users, or protection of the Service.

12.3 Payment, Unauthorized Transaction, and Billing Rights

Certain laws, payment-provider rules, card-network rules, bank rules, or payment-method-provider rules may provide rights relating to unauthorized transactions, billing errors, chargebacks, reversals, retrieval requests, payment disputes, refunds, or similar payment issues.

Nothing in these State-Specific Terms limits any non-waivable right you may have under applicable law or under your agreement with your payment provider, card issuer, bank, payment-method provider, or other payment provider.

For billing, refund, cancellation, chargeback, or unauthorized-transaction questions involving a Cuddle purchase, contact:

billing@cuddle-global.com

or, for cancellation requests:

cancellations@cuddle-global.com

Using a payment-provider process does not automatically resolve, waive, or replace any dispute between you and Cuddle, except to the extent required by applicable law or payment-provider rules.

12.4 Consumer Protection, Safety, and Screening Rights

Certain states may provide consumer-protection, dating-service, online-dating-safety, fraud-notice, criminal-background-screening-disclosure, accessibility, anti-discrimination, data-security, breach-notification, reporting, appeal, or similar rights.

Cuddle’s Safety Tips / Dating Safety Notice explains dating safety guidance. Cuddle’s Criminal Background Screening Disclosure explains the limits of criminal background screening, sex offender registry screening, public-record review, verification, badges, account indicators, safety tools, fraud-prevention tools, and payment-risk tools.

Unless Cuddle expressly states otherwise for a specific feature, program, jurisdiction, or user category, Cuddle does not conduct criminal background checks or sex offender registry checks on all users.

No safety notice, screening notice, fraud notice, verification feature, badge, account indicator, safety tool, payment-risk tool, or moderation action guarantees that any user is safe, truthful, eligible, available, compatible, trustworthy, verified, or appropriate to interact with.

12.5 Safety Reports and Emergency Limits

Safety concerns may be reported through the Service or by contacting:

safety@cuddle-global.com

Cuddle support channels, reporting tools, safety tools, moderation tools, emails, appeals, and other Service channels are not emergency-response channels.

If you are in immediate danger, believe another person is in immediate danger, or need emergency assistance, contact local emergency services immediately.

12.6 No Prohibited Activity and Non-Waivable Rights

No privacy right, payment right, chargeback right, consumer-protection right, safety right, fraud notice, screening notice, accessibility right, anti-discrimination right, appeal right, or state-specific disclosure authorizes prohibited services, prohibited payments, user-to-user transfers of value, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, stored value, wallet balances, gift cards, cryptocurrency, money transmission, financial services, marketplace activity, or any activity prohibited by Cuddle’s terms or applicable law.

Nothing in this Section limits any non-waivable privacy, payment, cancellation, refund, unauthorized-transaction, chargeback, billing-error, consumer-protection, safety, reporting, accessibility, anti-discrimination, data-security, breach-notification, sensitive-data, consent, opt-out, appeal, or other right that may apply under applicable law.

13. Relationship to Other Terms, Contact, Changes, and Non-Waivable Rights

13.1 Relationship to Other Terms

These State-Specific Terms should be read together with the Terms of Service, Privacy Policy, Purchase, Billing, Cancellation & Refund Terms, Paid Features Terms, Prohibited Services, Payments & Commerce Policy, Community Guidelines, Safety Tips / Dating Safety Notice, Criminal Background Screening Disclosure, Contact / Legal Notices, checkout disclosures, purchase-specific terms, product disclosures, and applicable law.

These State-Specific Terms control for state-specific cancellation, refund, dating service, social referral service, subscription, automatic-renewal, online-cancellation, renewal notice, trial-conversion, promotional-pricing, death-related, disability-related, relocation-related, screening, fraud, safety, payment, privacy, consumer-protection, and other non-waivable state-specific rights, to the extent required by applicable law.

If applicable law gives you a greater non-waivable right than these State-Specific Terms or any other Cuddle term, applicable law controls to the extent required.

13.2 Priority for Specific Subjects

The Purchase Terms control payment authorization, prices, taxes, billing descriptors, receipts, cancellations, refunds, chargebacks, payment disputes, payment-risk controls, external purchase channels, and checkout matters, except where these State-Specific Terms or applicable law provide a more specific non-waivable state-specific right.

The Paid Features Terms control Paid Feature functionality, access, limits, expiration, availability, non-transferability, no cash value, no stored value, and feature-specific restrictions, except where these State-Specific Terms or applicable law provide a more specific non-waivable state-specific right.

The Prohibited Services, Payments & Commerce Policy controls prohibited services, prohibited payments, external payment requests, restricted commerce, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, stored value, wallet balances, gift cards, cryptocurrency, money transmission, financial services, and user-to-user transfers of value.

The Privacy Policy controls personal information. The Community Guidelines control user-facing behavior rules. The Safety Tips / Dating Safety Notice controls dating safety guidance. The Criminal Background Screening Disclosure controls criminal background screening, sex offender registry screening, verification, badges, account indicators, safety tools, fraud-prevention tools, payment-risk tools, and screening limitation disclosures.

13.3 Contact Channels

For cancellation requests, contact:

cancellations@cuddle-global.com

For billing questions, refund requests, chargeback questions, unauthorized-transaction questions, or payment disputes involving a Cuddle purchase, contact:

billing@cuddle-global.com

For safety reports, contact:

safety@cuddle-global.com

For privacy requests, contact:

privacy@cuddle-global.com

For security reports, contact:

security@cuddle-global.com

For legal notices or rights-related issues, contact:

legal@cuddle-global.com

For general support, contact:

support@cuddle-global.com

For appeals, contact:

appeals@cuddle-global.com

For arbitration opt-out notices, if applicable, use the method stated in the Terms of Service or Contact / Legal Notices.

Use the channel that best matches your request. Sending a request to the wrong channel may delay our response, and we may ask you to resend it through the appropriate channel.

Do not send full payment card numbers, card security codes, passwords, authentication codes, full bank account credentials, government identification documents, biometric information, medical records, death certificates, court records, private keys, cryptocurrency wallet credentials, or other highly sensitive information by ordinary email unless Cuddle specifically requests it through an appropriate method.

13.4 Changes

Cuddle may update these State-Specific Terms from time to time.

If we make material changes, we will update the Effective Date and provide notice where required by applicable law.

Notice may be provided by posting updated State-Specific Terms, sending an email, providing an in-Service notice, displaying a website notice, updating a Legal page, updating checkout disclosures, providing an account notice, or using another method permitted by law.

Your continued access to or use of the Service after updated State-Specific Terms become effective means that you agree to the updated State-Specific Terms, except where applicable law requires a different process or consent.

13.5 Non-Waivable Rights and No Prohibited Activity

Nothing in these State-Specific Terms limits any non-waivable cancellation, refund, payment, unauthorized-transaction, chargeback, billing-error, consumer-protection, privacy, safety, reporting, accessibility, anti-discrimination, automatic-renewal, online-cancellation, dating-service, social-referral-service, screening, fraud-notice, public-injunctive-relief, data-security, breach-notification, sensitive-data, consent, opt-out, appeal, death-related, disability-related, relocation-related, or other right that may apply under applicable law.

No update, notice, cancellation right, refund right, subscription right, renewal right, dating service notice, social referral notice, safety notice, screening notice, fraud notice, payment right, privacy right, consumer-protection right, or state-specific disclosure authorizes prohibited services, prohibited payments, user-to-user transfers of value, financial services, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, stored value, wallet balances, gift cards, cryptocurrency, money transmission, marketplace activity, or any activity prohibited by Cuddle’s terms or applicable law.

Paid Features are sold only for access to Cuddle-operated digital Service functionality. They are not payments to other users, payments on behalf of other users, stored value, wallet balances, gift cards, cryptocurrency, financial products, or financial services.