Cuddle State-Specific Terms & Cancellation Notices
Effective Date: May 8, 2026
1. Introduction and Scope
1.1 Purpose of These State-Specific Terms
These State-Specific Terms & Cancellation Notices (“State-Specific Terms”) explain state-specific rights, notices, disclosures, cancellation methods, refund rights, screening notices, dating-service notices, social-referral-service notices, online dating safety notices, fraud notices, privacy rights, payment rights, accessibility rights, and other non-waivable consumer notices that may apply to Cuddle.
These State-Specific Terms supplement the Terms of Service, Purchase, Billing, Cancellation & Refund Terms, Paid Features Terms, Privacy Policy, Safety Tips / Dating Safety Notice, Criminal Background Screening Disclosure, Prohibited Services, Payments & Commerce Policy, Contact / Legal Notices, checkout disclosures, purchase-specific terms, product disclosures, and applicable law.
1.2 Cuddle Operator and Service Context
Cuddle is operated by Third Hub US, Inc., a Delaware corporation, d/b/a Cuddle (“Cuddle,” “we,” “us,” or “our”).
Cuddle is an 18+ online dating and social connection service for eligible adults located in the United States. Cuddle offers and markets the Service only in the fifty states and the District of Columbia, unless Cuddle expressly states otherwise.
Cuddle does not provide emergency services, safety clearances, comprehensive background checks on all users, financial products or services, user-to-user payments, payment facilitation, marketplace activity, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, or paid companionship.
1.3 Scope of These State-Specific Terms
These State-Specific Terms apply where a state-specific law, notice, checkout disclosure, purchase-specific term, product disclosure, or non-waivable right applies to your account, access, purchase, Paid Feature, statutory-cancellation request, refund request, billing matter, chargeback, payment dispute, privacy request, safety report, screening notice, or fraud notice.
Applicability may depend on your state of residence, billing address, checkout location, place of contract formation, place of use, access period, product type, purchase date, payment method, account status, and other legally relevant facts.
Not every state-specific right applies to every user, account, purchase, request, Paid Feature, access period, or circumstance.
1.4 Relationship to Other Terms
These State-Specific Terms are Additional Terms under the Cuddle Terms of Service and are incorporated into the Terms to the extent applicable.
The Purchase Terms control checkout, payment authorization, billing, refunds, statutory cancellations, billing errors, unauthorized transactions, chargebacks, payment disputes, and payment-risk controls.
The Paid Features Terms control Paid Feature functionality, access, limits, expiration, availability, no cash value, non-transferability, promotional access, complimentary access, product tests, and feature-specific restrictions.
The Privacy Policy controls personal-information processing. The Criminal Background Screening Disclosure controls screening, verification, badge, account-indicator, and safety-tool limitation disclosures. The Safety Tips provide dating safety guidance. The Prohibited Services, Payments & Commerce Policy controls prohibited services, prohibited payments, external payment requests, user-to-user transfers of value, payment facilitation, marketplace activity, stored value, wallets, cryptocurrency, and financial products or services.
1.5 Current Purchase Model Reference
Cuddle currently offers Paid Features only as one-month or three-month fixed-term, non-renewing access to Cuddle-operated digital Service functionality through Cuddle’s authorized direct checkout flow.
Cuddle does not currently offer subscriptions, recurring billing, automatic renewal, automatic trial-to-paid conversion, automatic repurchase, external purchase channels, or twelve-month Paid Feature access.
References in these State-Specific Terms to subscriptions, recurring billing, automatic renewal, online cancellation, trial conversion, renewal notices, or similar legal categories preserve non-waivable rights, address state-law terminology, and address future models only if Cuddle updates applicable public disclosures and Legal terms before launch. They do not mean Cuddle currently offers those models.
1.6 Non-Waivable Rights and No Prohibited Use
If these State-Specific Terms, another Cuddle term, a checkout disclosure, a purchase-specific term, a state notice, or applicable law provides a more specific or greater non-waivable right, that term, disclosure, notice, or law controls to the extent required.
Nothing in these State-Specific Terms limits any non-waivable cancellation, refund, privacy, safety, screening, fraud, payment, billing-error, unauthorized-transaction, chargeback, consumer-protection, dating-service, social-referral-service, accessibility, anti-discrimination, public-injunctive-relief, court-access, or other right under applicable law.
No state-specific right, notice, cancellation process, refund process, screening notice, fraud notice, safety notice, privacy request, payment right, support response, checkout disclosure, purchase-specific term, product disclosure, promotion, product test, complimentary access, limited access, or secure-upload process authorizes prohibited services, prohibited payments, external payment requests, user-to-user transfers of value, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, stored value, wallets, cryptocurrency, payment facilitation, marketplace activity, financial products or services, abuse, exploitation, unsafe conduct, or unlawful activity.
2. How State-Specific Rights Work
2.1 Overview
State-specific rights may apply differently depending on the law, the user, the purchase, the Paid Feature, the access period, the request, the timing, and the facts.
These State-Specific Terms are intended to preserve and explain non-waivable rights where they apply. They do not create a right that does not exist under applicable law, do not waive a right that cannot lawfully be waived, and do not mean that every state-specific right applies to every user, account, purchase, request, Paid Feature, access period, or circumstance.
2.2 Factors That May Affect Applicability
Applicability may depend on your state of residence, billing address, checkout location, place of contract formation, place of use, access period, product type, purchase date, payment method, payment participant, account status, supported-area location, request date, communication method, and other legally relevant facts.
Cuddle may use account records, checkout records, billing records, receipts, access records, state-of-residence information, billing ZIP code, payment information, device information, IP-address information, support communications, cancellation records, refund records, privacy records, screening records, safety records, and related records to evaluate whether a state-specific right may apply, as permitted by the Privacy Policy and applicable law.
2.3 More Specific Notices and Checkout Disclosures
A more specific checkout disclosure, purchase-specific term, product disclosure, receipt, state notice, privacy notice, cookie notice, screening notice, safety notice, statutory-cancellation confirmation, account notice, Contact / Legal Notice, or applicable law may provide a more specific rule for a particular purchase, feature, request, right, or process.
If a more specific notice, disclosure, purchase-specific term, or applicable law provides a greater non-waivable right, that notice, disclosure, term, or law controls to the extent required.
If a general statement conflicts with a purchase-specific checkout disclosure for a completed purchase, the purchase-specific checkout disclosure controls that purchase to the extent required by law.
2.4 Legal References Do Not Mean Every Model Is Offered
State laws may use words such as subscription, renewal, automatic renewal, online cancellation, trial conversion, social-referral service, dating service, screening, background check, fraud notice, consumer notice, cooling-off period, rescission, cancellation, pause, hold, relocation, disability, death, or similar legal terms.
Using those legal terms in these State-Specific Terms does not mean that every law applies, that Cuddle concedes a law applies, or that Cuddle currently offers a product, payment model, feature, service, or process described only for legal-compliance purposes.
References to subscriptions, recurring billing, automatic renewal, online cancellation, trial conversion, renewal notices, or similar legal categories preserve non-waivable rights, address state-law terminology, and address future models only if Cuddle updates applicable public disclosures and Legal terms before making such a model available.
2.5 Current Purchase Model Remains Controlling
Cuddle currently offers Paid Features only as one-month or three-month fixed-term, non-renewing access to Cuddle-operated digital Service functionality through Cuddle’s authorized direct checkout flow.
Cuddle does not currently offer subscriptions, recurring billing, automatic renewal, automatic trial-to-paid conversion, automatic repurchase, external purchase channels, or twelve-month Paid Feature access.
A state-specific cancellation notice, online-cancellation reference, renewal-related reference, or statutory-cancellation process does not create a future renewal charge, subscription, recurring billing plan, automatic renewal, automatic repurchase, or external purchase channel.
2.6 How Cuddle May Provide State-Specific Processes
Cuddle may provide different notices, checkout flows, acknowledgment steps, statutory-cancellation methods, refund information, privacy choices, cookie choices, screening disclosures, safety notices, fraud notices, payment methods, support processes, accessibility methods, or other state-specific processes where required or permitted by law.
A state-specific process may be made available through the Service, checkout, account notices, email, Legal pages, Contact / Legal Notices, State-Specific Terms, product disclosures, purchase-specific terms, or another lawful method.
Using the wrong channel may delay review and may not satisfy a legal deadline unless applicable law requires otherwise or Cuddle accepts the communication in writing.
2.7 Non-Waivable Rights and No Prohibited Use
Nothing in this Section limits any non-waivable cancellation, refund, statutory-cancellation, dating-service, social-referral-service, death-related, disability-related, relocation-related, screening, fraud, privacy, payment, billing-error, unauthorized-transaction, chargeback, safety, accessibility, anti-discrimination, public-injunctive-relief, court-access, or other right under applicable law.
No state-specific right, notice, cancellation process, refund process, screening notice, fraud notice, safety notice, privacy process, payment right, checkout disclosure, purchase-specific term, product disclosure, acknowledgment flow, support response, billing response, legal response, promotion, product test, complimentary access, limited access, or state-specific flow authorizes prohibited services, prohibited payments, external payment requests, user-to-user transfers of value, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, payment facilitation, marketplace activity, stored value, wallets, cryptocurrency, financial products or services, abuse, exploitation, unsafe conduct, or unlawful activity.
3. Current Purchase Model, No Subscriptions, and Legal-Compliance References
3.1 Current Paid Feature Purchase Model
Cuddle currently offers Paid Features only as one-month or three-month fixed-term, non-renewing access to Cuddle-operated digital Service functionality through Cuddle’s authorized direct checkout flow.
The full disclosed price is charged once at checkout for the selected access level and access period. Paid access expires automatically at the end of the purchased access period. Continued paid access after expiration requires a new checkout transaction and separate payment authorization.
Cuddle does not currently offer subscriptions, recurring billing, automatic renewal, automatic trial-to-paid conversion, automatic repurchase, external purchase channels, or twelve-month Paid Feature access.
3.2 No Renewal Charge or Cancellation Needed to Stop Renewal
Because Cuddle does not currently offer subscriptions, recurring billing, automatic renewal, automatic repurchase, or twelve-month Paid Feature access, no cancellation is required to stop a future renewal charge for the current Premium or Signature model.
A statutory-cancellation request, refund request, billing request, chargeback, payment dispute, account-deletion request, privacy request, or support request may still be available where applicable. However, those processes do not prevent a future renewal charge because Cuddle does not automatically charge your payment method again when a purchased access period ends.
3.3 Legal References Do Not Mean Those Models Are Offered
State laws may use terms such as subscription, recurring billing, automatic renewal, renewal notice, online cancellation, trial conversion, cooling-off period, cancellation, rescission, dating service, social-referral service, screening notice, fraud notice, consumer notice, disability, death, relocation, pause, hold, or similar legal categories.
References to those terms in these State-Specific Terms, checkout disclosures, product disclosures, state notices, or support responses preserve non-waivable rights, address state-law terminology, and address possible future models only if Cuddle updates applicable public disclosures and Legal terms before launch.
Those references do not mean that Cuddle currently offers subscriptions, recurring billing, automatic renewal, automatic trial-to-paid conversion, automatic repurchase, external purchase channels, twelve-month Paid Feature access, stored value, wallets, virtual credits, gift cards, cryptocurrency, payment facilitation, marketplace activity, or financial products or services.
3.4 Online Cancellation and Statutory Cancellation
Some state laws refer to online cancellation, electronic cancellation, written cancellation, notice of cancellation, statutory cancellation, cooling-off rights, or similar processes.
Where a non-waivable cancellation or refund right applies, Cuddle will honor it to the extent required by applicable law, these State-Specific Terms, the Purchase Terms, checkout disclosures, purchase-specific terms, or product disclosures.
For statutory cancellation requests or another cancellation right provided by law, contact:
cancellations@cuddle-global.com
Using an online, email, support, or cancellation process does not create a subscription, automatic renewal, recurring billing plan, automatic repurchase, external purchase channel, or future charge.
3.5 Promotions, Complimentary Access, Product Tests, and Limited Access
Cuddle may offer promotions, discounts, complimentary access, product tests, limited access, or controlled access to Paid Features.
Such access may be limited by eligibility, account status, access level, feature set, duration, state, payment method, safety, fraud-prevention, payment-risk, moderation, operational needs, or law.
Promotional access, complimentary access, product-test access, limited access, or other no-charge access does not automatically convert into a paid purchase. Cuddle does not currently offer automatic trial-to-paid conversion.
Unless Cuddle expressly states otherwise in a purchase-specific term or law requires otherwise, promotional or complimentary access has no cash value, is not transferable, is not redeemable for cash or value, and does not create stored value, wallet balances, virtual credits, or a future purchase balance.
3.6 Future Product or Payment Models
If Cuddle later offers subscriptions, recurring billing, automatic renewal, automatic trial-to-paid conversion, automatic repurchase, external purchase channels, twelve-month Paid Feature access, app-store purchases, browser-platform purchases, device-platform purchases, virtual credits, stored value, wallets, gift cards, cryptocurrency, payment facilitation, marketplace activity, or financial products or services, Cuddle will update these State-Specific Terms, the Purchase Terms, Paid Features Terms, checkout disclosures, product disclosures, Legal notices, and other applicable terms before launch.
3.7 Non-Waivable Rights and No Prohibited Use
Nothing in this Section limits any non-waivable cancellation, refund, statutory-cancellation, dating-service, social-referral-service, screening, fraud, privacy, payment, billing-error, unauthorized-transaction, chargeback, consumer-protection, court-access, public-injunctive-relief, accessibility, anti-discrimination, or other right under applicable law.
No legal reference, state-specific notice, cancellation process, online-cancellation reference, refund process, product test, promotion, complimentary access, limited access, checkout disclosure, purchase-specific term, or future-model reference authorizes prohibited services, prohibited payments, external payment requests, user-to-user transfers of value, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, payment facilitation, marketplace activity, stored value, wallets, cryptocurrency, financial products or services, abuse, exploitation, unsafe conduct, or unlawful activity.
4. General Cancellation Methods and Request Requirements
4.1 Overview
This Section explains general methods and requirements for statutory cancellation requests, state-specific cancellation requests, rescission requests, dating-service or social-referral-service cancellation requests, disability-related requests, death-related requests, relocation-related requests, military-related requests, refund requests tied to a non-waivable cancellation right, and similar state-specific requests.
Not every request is covered by a statutory or state-specific cancellation right. Cuddle will review requests based on applicable law, these State-Specific Terms, the Purchase Terms, checkout disclosures, purchase-specific terms, account records, purchase records, and the facts of the request.
4.2 Official Cancellation Channel
For statutory cancellation requests or another legal cancellation right, contact:
cancellations@cuddle-global.com
Your request should clearly state that you are exercising a statutory, state-specific, rescission, dating-service, social-referral-service, disability-related, death-related, relocation-related, military-related, or other legal cancellation right.
A general support request, account-deletion request, privacy request, safety report, billing question, refund request, chargeback, payment dispute, in-Service message, or email to another channel is not automatically a statutory cancellation request unless it clearly states that you are exercising a legal cancellation right or applicable law requires otherwise.
4.3 Information to Include
Your request should include enough information for Cuddle to identify the account, purchase, transaction, access level, access period, purchase date, charge date, amount, currency, billing descriptor, payment method type, receipt, email address or phone number associated with the account, state of residence where relevant, and the cancellation right or circumstance you believe applies.
If your request involves disability, death, relocation, military service, hospitalization, representative authority, or another legally recognized circumstance, include a clear description of the circumstance and legal basis.
Do not include unnecessary sensitive information. Cuddle may request additional information only where reasonably necessary to verify the account, purchase, requester authority, event, timing, eligibility, legal basis, fraud risk, payment risk, or request validity.
4.4 Timing and Effective Notice
Some state-specific cancellation rights have strict deadlines. Your request should be sent within the time required by applicable law, checkout disclosure, purchase-specific term, or state notice.
Cuddle may use the date and time a request is received, the channel used, the content of the request, and related records to determine whether the request was timely and effective, subject to applicable law.
If a request is sent to the wrong channel, is unclear, lacks enough identifying information, or does not identify a legal cancellation right, review may be delayed and the request may not satisfy a legal deadline unless applicable law requires otherwise or Cuddle accepts the communication in writing.
4.5 Representative and Special-Circumstance Requests
A user or legally authorized representative may submit a request where applicable law allows another person to act for the user, estate, disabled user, relocated user, hospitalized user, service member, or other eligible person.
Cuddle may request information reasonably necessary to confirm representative authority, account ownership, purchase details, event timing, and the legal basis for the request.
Nothing in these State-Specific Terms makes an account, profile, Paid Feature, verification status, purchase, refund right, statutory-cancellation right, or personal license transferable to another person unless applicable law or Cuddle’s written terms require that result.
4.6 Sensitive Information and Secure Upload Limits
Do not send full payment card numbers, card security codes, passwords, authentication codes, full bank credentials, identity-document images, government identification documents, liveness data, face templates, faceprints, facial-geometry data, fingerprints, voiceprints, biometric identifiers, biometric templates, private keys, wallet credentials, intimate content, information about minors, medical records, death certificates, disability records, relocation records, military records, or other highly sensitive information by ordinary email, messages, profile fields, reports, appeals, support channels, or mail.
When Cuddle needs identity-document, government-ID, criminal-history, court-record, representative-authority, death-related, disability-related, relocation-related, military-related, safety, legal, privacy, refund, statutory-cancellation, dispute, payment-risk, billing, chargeback, payment-dispute, or enforcement information for a specific process, Cuddle will provide a secure upload flow or specific instructions for that process.
4.7 Review, Remedies, and Records
If a request is timely and valid, Cuddle will provide the cancellation, refund, partial refund, pro rata refund, access adjustment, or other remedy required by applicable law, checkout disclosures, purchase-specific terms, or product disclosures.
If a request is incomplete, unsupported, late, submitted by an unauthorized person, inconsistent with purchase records, or not covered by a statutory or state-specific right, Cuddle may request clarification, deny the request, limit the remedy, or process it as an ordinary billing or refund request where permitted by law.
Cuddle may create, use, preserve, and retain cancellation, refund, support, payment, tax, accounting, fraud-prevention, payment-risk, representative-authority, secure-upload, and legal records as described in the Privacy Policy and permitted by law.
4.8 Non-Waivable Rights and No Prohibited Use
Nothing in this Section limits any non-waivable cancellation, refund, statutory-cancellation, dating-service, social-referral-service, death-related, disability-related, relocation-related, military-related, hospitalization-related, privacy, payment, billing-error, unauthorized-transaction, chargeback, consumer-protection, accessibility, public-injunctive-relief, court-access, or other right under applicable law.
No process described in this Section authorizes prohibited services, prohibited payments, external payment requests, user-to-user transfers of value, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, payment facilitation, marketplace activity, stored value, wallets, cryptocurrency, financial products or services, abuse, exploitation, unsafe conduct, or unlawful activity.
5. Refunds, Death, Disability, Relocation, Holds, and Access Adjustments
5.1 Overview
This Section explains how Cuddle handles refunds, access adjustments, death-related, disability-related, relocation-related, hospitalization-related, military-related, hold, pause, extension, and similar state-specific requests where applicable.
Not every user, account, purchase, Paid Feature, access period, request, or circumstance qualifies for a refund, hold, pause, extension, pro rata refund, access adjustment, or other remedy.
Where a non-waivable right applies, Cuddle will honor it to the extent required by applicable law, these State-Specific Terms, the Purchase Terms, checkout disclosures, purchase-specific terms, product disclosures, or Cuddle’s written approval.
5.2 Refunds Required by Law or Purchase-Specific Terms
Cuddle’s refund rules are described in the Purchase Terms, checkout disclosures, purchase-specific terms, product disclosures, and applicable law.
A completed one-time purchase may be final sale unless a refund, partial refund, pro rata refund, statutory cancellation, billing-error remedy, unauthorized-transaction remedy, chargeback right, consumer-protection right, state-specific right, checkout disclosure, purchase-specific term, or Cuddle’s written approval requires a different result.
A refund request may be denied, limited, or treated as an ordinary billing request if it is late, incomplete, unsupported, submitted by an unauthorized person, inconsistent with purchase records, not covered by an applicable right, or connected to fraud, payment abuse, chargeback abuse, prohibited payments, or other misuse.
Good-faith exercise of a non-waivable refund, statutory-cancellation, billing-error, unauthorized-transaction, chargeback, payment-dispute, privacy, safety, reporting, or consumer-protection right is not prohibited.
5.3 Death-Related Requests
Certain state laws or purchase-specific terms may provide cancellation, refund, partial refund, pro rata refund, access termination, or another remedy if a user dies during a Paid Feature access period.
Where such a right applies, an authorized representative may submit a request to cancellations@cuddle-global.com or another method required by law.
Cuddle may request information reasonably necessary to identify the account and purchase, verify the event, confirm representative authority, determine timing, and evaluate the legal basis.
Nothing in these State-Specific Terms makes an account, profile, Paid Feature, verification status, purchase, license, refund right, statutory-cancellation right, or personal access right transferable to an estate, representative, family member, caregiver, or another person unless applicable law or Cuddle’s written terms require that result.
5.4 Disability, Hospitalization, Military Service, and Relocation
Certain state laws or purchase-specific terms may provide cancellation, refund, pause, hold, extension, pro rata refund, access adjustment, or another remedy if a user becomes disabled, is hospitalized, enters military service, relocates, or experiences another legally recognized circumstance.
Where such a right applies, the user or an authorized representative may submit a request to cancellations@cuddle-global.com or another method required by law.
Cuddle may request information reasonably necessary to identify the account and purchase, verify the circumstance, confirm representative authority where applicable, determine timing, and evaluate whether the requested remedy is required.
Cuddle will not request unnecessary information and will process submitted personal information under the Privacy Policy and applicable law.
5.5 Holds, Pauses, Extensions, and Access Adjustments
Cuddle does not generally promise holds, pauses, extensions, substitutions, replacements, transfers, credits, or access adjustments for unused Paid Feature access unless required by applicable law, checkout disclosures, purchase-specific terms, or Cuddle’s written approval.
Where a hold, pause, extension, or access adjustment is legally required or approved, the remedy may be limited by applicable law, access level, purchase date, remaining time, account status, safety controls, fraud-prevention controls, payment-risk controls, moderation, enforcement, technical availability, product availability, and operational needs.
An access adjustment does not create stored value, wallet balances, virtual credits, gift cards, cash value, transferability, cash-out rights, payment facilitation, marketplace activity, or financial products or services.
5.6 Sensitive Information and Secure Upload
Do not send death certificates, disability records, relocation records, military records, medical records, government identification documents, identity-document images, full payment card numbers, card security codes, passwords, authentication codes, full bank credentials, liveness data, biometric identifiers, biometric templates, private keys, wallet credentials, intimate content, information about minors, or other highly sensitive information by ordinary email, messages, profile fields, reports, appeals, support channels, or mail.
When Cuddle needs identity-document, government-ID, representative-authority, death-related, disability-related, relocation-related, military-related, medical, legal, refund, statutory-cancellation, billing, chargeback, payment-dispute, fraud-prevention, payment-risk, moderation, or enforcement information for a specific process, Cuddle will provide a secure upload flow or specific instructions for that process.
5.7 Review, Payment Method, and Records
If a remedy is approved, Cuddle may provide it through the original payment method, a payment-participant process, an access adjustment, or another lawful method.
Refund timing may depend on Cuddle review, payment processors, payment-method providers, banks, card networks, tax treatment, accounting requirements, fraud-prevention controls, payment-risk controls, chargebacks, payment disputes, and applicable law.
Cuddle may create, use, preserve, and retain records relating to requests, supporting information, representative authority, purchases, refunds, access adjustments, tax, accounting, fraud-prevention, payment-risk, chargebacks, payment disputes, secure uploads, and legal matters as described in the Privacy Policy and permitted by law.
5.8 Non-Waivable Rights and No Prohibited Use
Nothing in this Section limits any non-waivable cancellation, refund, statutory-cancellation, death-related, disability-related, relocation-related, military-related, hospitalization-related, billing-error, unauthorized-transaction, chargeback, consumer-protection, privacy, safety, accessibility, public-injunctive-relief, court-access, or other right under applicable law.
No refund, hold, pause, extension, access adjustment, representative request, support response, secure-upload process, payment-participant process, or state-specific remedy authorizes prohibited services, prohibited payments, external payment requests, user-to-user transfers of value, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, payment facilitation, marketplace activity, stored value, wallets, cryptocurrency, financial products or services, abuse, exploitation, unsafe conduct, or unlawful activity.
6. Dating-Service, Social-Referral, Online Dating Safety, Fraud, and No-Outcome Notices
6.1 Overview
Certain state laws may require dating-service, social-referral-service, online dating safety, fraud-prevention, screening, criminal-background, sex-offender-registry, consumer-protection, cancellation, refund, or related notices.
Where such a notice, acknowledgment, disclosure, or process applies, Cuddle will provide it to the extent required by applicable law, these State-Specific Terms, checkout disclosures, purchase-specific terms, product disclosures, the Safety Tips / Dating Safety Notice, the Criminal Background Screening Disclosure, or another applicable term.
A state-specific dating-service, social-referral-service, safety, fraud, or screening notice does not mean that every state-specific right applies to every user, account, purchase, access period, request, or circumstance.
6.2 Dating-Service and Social-Referral-Service Notices
Cuddle is an 18+ online dating and social connection service for eligible adults located in the United States.
Some laws may use terms such as dating service, social-referral service, online dating service, membership, contract, buyer, subscriber, cancellation, rescission, cooling-off period, death, disability, relocation, screening, fraud notice, or consumer notice.
References to those terms preserve non-waivable rights and address state-law terminology. They do not mean that Cuddle currently offers subscriptions, recurring billing, automatic renewal, automatic trial-to-paid conversion, automatic repurchase, external purchase channels, twelve-month Paid Feature access, guaranteed introductions, professional matchmaking, relationship services, personal-security services, or safety clearances.
Where a dating-service or social-referral-service law applies, Cuddle will provide any required notice, cancellation method, refund process, contract copy, acknowledgment, or disclosure to the extent required by that law.
6.3 No Dating, Match, Message, Meeting, or Relationship Guarantee
Cuddle does not guarantee matches, likes, replies, messages, conversations, introductions, meetings, dates, relationships, compatibility, companionship, profile views, who-liked-you activity, discovery placement, visibility, engagement, or any particular user response.
Cuddle does not guarantee any user’s identity, age, location, relationship status, marital status, intentions, truthfulness, availability, health, safety, conduct, suitability, compatibility, account ownership, payment authority, background, criminal history, sex-offender status, financial condition, or future conduct.
A lack of matches, replies, dates, visibility, compatibility, or desired results does not, by itself, create a refund, credit, extension, replacement, transfer, cash-out, compensation, cancellation, or statutory remedy unless required by applicable law, checkout disclosures, purchase-specific terms, State-Specific Terms, the Purchase Terms, or Cuddle’s written approval.
6.4 Online Dating Safety and Fraud Notices
Cuddle may provide online dating safety notices, fraud warnings, scam warnings, payment-request warnings, screening notices, user-education materials, reporting tools, blocking tools, safety prompts, account indicators, badges, or similar features where required or appropriate.
These notices and tools may help users recognize risk, but they do not guarantee that Cuddle will detect every unsafe user, false statement, scam, payment request, prohibited service, prohibited payment, external transfer, or harmful interaction.
Cuddle channels are not emergency-response channels and may not be monitored in real time. If you are in immediate danger, believe another person is in immediate danger, or need emergency assistance, contact local emergency services immediately.
6.5 Payment Requests, Fraud, and External Transfers
Do not send money, gift cards, prepaid cards, cryptocurrency, digital assets, wallet transfers, bank transfers, payment-app transfers, payment credentials, account credentials, authentication codes, verification codes, private keys, wallet credentials, identity-document images, government identification documents, intimate content, or other sensitive information to another user.
Paid Features are purchased only through Cuddle’s authorized direct checkout flow and are for Cuddle-operated digital Service functionality only. They are not payments to or for another user, stored value, wallet balances, virtual credits, gift cards, cryptocurrency, payment facilitation, marketplace activity, financial products or services, or transfers of value between users.
If another user asks for money, value, payment credentials, gift cards, cryptocurrency, wallet transfers, QR codes, payment handles, external checkout, suspicious links, or urgent financial help, do not proceed. Report the concern through the Service where available or contact safety@cuddle-global.com.
6.6 Screening, Verification, Badges, and Safety-Tool Limits
Cuddle does not conduct criminal background checks or sex-offender-registry checks on all users.
Unless Cuddle expressly states otherwise for a specific feature, program, state, user category, product disclosure, or legal requirement, Cuddle does not conduct comprehensive background checks, continuous monitoring, comprehensive identity verification, relationship-status checks, marital-status checks, intention checks, employment checks, financial checks, health checks, immigration checks, social-media checks, or safety clearances on every user.
Any screening-related notice, badge, account indicator, verification review, identity-document review, government-ID review, public-record review, fraud-prevention review, payment-risk review, moderation review, report response, or safety tool may be limited, delayed, incomplete, unavailable, inaccurate, dependent on available information, or circumvented.
The Criminal Background Screening Disclosure controls screening, verification, badge, account-indicator, and safety-tool limitation disclosures.
6.7 Acknowledgments, Records, Non-Waivable Rights, and No Prohibited Use
Cuddle may use checkout acknowledgments, clickwrap records, account notices, safety notices, fraud notices, screening notices, state notices, receipts, support records, report records, moderation records, payment-risk records, and related records to document delivery, acknowledgment, applicability, timing, and compliance.
Nothing in this Section limits any non-waivable cancellation, refund, dating-service, social-referral-service, screening, fraud, safety, privacy, payment, billing-error, unauthorized-transaction, chargeback, consumer-protection, accessibility, public-injunctive-relief, court-access, or other right under applicable law.
No dating-service notice, social-referral-service notice, safety notice, fraud notice, screening notice, acknowledgment, badge, account indicator, report response, support response, product disclosure, Paid Feature, promotion, product test, complimentary access, limited access, or state-specific process authorizes prohibited services, prohibited payments, external payment requests, user-to-user transfers of value, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, payment facilitation, marketplace activity, stored value, wallets, cryptocurrency, financial products or services, abuse, exploitation, unsafe conduct, or unlawful activity.
7. California-Specific Notices
7.1 Overview
This Section provides California-specific notices that may apply to a California user, California purchase, California billing address, California place of use, California checkout, or another California-related transaction or request.
These notices preserve non-waivable California rights where they apply. They do not mean that every California law applies to every user, account, purchase, Paid Feature, access period, request, or circumstance.
References to a dating-service contract, online dating service, buyer, cancellation, rescission, contract copy, contract notice, or similar California legal term address California law and do not change Cuddle’s current purchase model.
Cuddle currently offers Paid Features only as one-month or three-month fixed-term, non-renewing access to Cuddle-operated digital Service functionality through Cuddle’s authorized direct checkout flow. Cuddle does not currently offer subscriptions, recurring billing, automatic renewal, automatic trial-to-paid conversion, automatic repurchase, external purchase channels, or twelve-month Paid Feature access.
7.2 California Dating-Service Cancellation Right
Where California law applies, a buyer may have the right to cancel a dating-service contract or offer until midnight of the original contract seller’s third business day following the date of the contract or offer, excluding Sundays and holidays where applicable.
For an online dating service contract, written cancellation may be given by email to an email address provided by the seller. Cuddle’s official channel for statutory cancellation requests is:
cancellations@cuddle-global.com
Your notice does not need to use a particular form if it clearly indicates that you intend not to be bound by the applicable dating-service contract or purchase.
If a California cancellation request is timely, valid, and covered by a non-waivable California right, Cuddle will provide the cancellation, refund, access adjustment, or other remedy required by California law, checkout disclosures, purchase-specific terms, these State-Specific Terms, or the Purchase Terms. Where California law requires a refund after a timely cancellation notice, Cuddle will process the refund within 10 days after receipt of the notice, or another period required by applicable law.
7.3 Contract Copy, Electronic Contract Access, and Required Notices
Where California law applies to an online dating service contract, Cuddle may provide the applicable agreement or terms electronically, including through clear links, Legal pages, checkout disclosures, purchase-specific terms, product disclosures, receipts, or account notices.
Where required, Cuddle may provide a PDF format or other retainable digital copy of applicable terms upon request or through another legally sufficient method.
Where California law requires a specific cancellation statement, operator name, cancellation address, cancellation email address, contract date, acknowledgment, or first-paragraph disclosure for an online dating service contract, Cuddle will provide the required notice to the extent required by California law.
A state-law notice or contract-copy process does not create a subscription, renewal, recurring billing plan, automatic repurchase, external purchase channel, stored value, wallet, virtual credit balance, or financial products or services.
7.4 Death, Disability, Relocation, and Access Adjustments
Where California law applies, a user or authorized representative may have rights relating to death, disability, relocation, inability to receive services, remaining prepaid amounts, contract extensions, or other access adjustments.
Cuddle will evaluate such requests under California law, these State-Specific Terms, the Purchase Terms, checkout disclosures, purchase-specific terms, and the facts of the request.
California relocation rules may depend on the type of service, location of any office, transferability, distance, and whether the service is an online dating service generally available to users on a regional, national, or global basis.
If Cuddle needs identity-document, government-ID, representative-authority, death-related, disability-related, relocation-related, medical, legal, refund, statutory-cancellation, billing, chargeback, payment-dispute, fraud-prevention, payment-risk, moderation, or enforcement information for a specific process, Cuddle will provide a secure upload flow or specific instructions for that process.
7.5 Online Dating Safety, Reporting, and Screening Limits
Cuddle provides Safety Tips / Dating Safety Notice materials and reporting methods for concerns relating to user behavior arising out of use of the Service.
Use in-Service reporting tools where available or contact safety@cuddle-global.com for safety concerns. If you are in immediate danger, believe another person is in immediate danger, or need emergency assistance, contact local emergency services immediately.
Cuddle does not conduct criminal background checks or sex-offender-registry checks on all users. Any screening-related notice, badge, account indicator, verification review, identity-document review, government-ID review, public-record review, fraud-prevention review, payment-risk review, moderation review, report response, or safety tool may be limited, delayed, incomplete, unavailable, inaccurate, dependent on available information, or circumvented.
Nothing in a California notice guarantees another user’s identity, age, location, background, criminal-history status, sex-offender status, intentions, truthfulness, safety, compatibility, availability, or future conduct.
7.6 California Privacy, Payment, and Non-Waivable Rights
California users may have privacy, access, deletion, correction, opt-out, appeal, sensitive-data, consumer-protection, accessibility, public-injunctive-relief, court-access, payment, refund, statutory-cancellation, billing-error, unauthorized-transaction, chargeback, or other non-waivable rights under applicable law.
The Privacy Policy controls California personal-information processing and privacy requests. The Purchase Terms control billing, refunds, statutory cancellations, chargebacks, and payment disputes. The Criminal Background Screening Disclosure controls screening, verification, badge, account-indicator, and safety-tool limitation disclosures.
If California law, a California notice, checkout disclosure, purchase-specific term, payment-participant rule, or another Cuddle term provides a more specific or greater non-waivable right, that law, notice, disclosure, rule, or term controls to the extent required.
7.7 No Prohibited Use
No California notice, contract-copy process, cancellation process, refund process, death-related request, disability-related request, relocation-related request, safety notice, fraud notice, screening notice, privacy request, payment right, support response, billing response, legal response, checkout disclosure, purchase-specific term, product disclosure, promotion, product test, complimentary access, limited access, or secure-upload process authorizes prohibited services, prohibited payments, external payment requests, user-to-user transfers of value, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, payment facilitation, marketplace activity, stored value, wallets, cryptocurrency, financial products or services, abuse, exploitation, unsafe conduct, or unlawful activity.
8. New York-Specific Notices
8.1 Overview
This Section provides New York-specific notices that may apply to a New York user, New York member, New York purchase, New York billing address, New York place of use, New York checkout, or related request.
These notices preserve non-waivable New York rights where they apply. They do not mean that every New York law applies to every user, account, purchase, request, or circumstance.
References to social-referral service, online dating service, contract, buyer, purchaser, member, cancellation, renewal, fraud ban, Dating Service Consumer Bill of Rights, or similar New York legal terms address New York law and do not change Cuddle’s current purchase model.
Cuddle currently offers Paid Features only as one-month or three-month fixed-term, non-renewing access to Cuddle-operated digital Service functionality through Cuddle’s authorized direct checkout flow. Cuddle does not currently offer subscriptions, recurring billing, automatic renewal, automatic trial-to-paid conversion, automatic repurchase, external purchase channels, or twelve-month Paid Feature access.
8.2 New York Social-Referral and Online Dating Service Notices
Where New York law applies, Cuddle may provide social-referral-service, online-dating-service, cancellation, hold, refund, Dating Service Consumer Bill of Rights, safety, fraud-ban, privacy, and related notices.
Where required, Cuddle may provide those notices through the Service, checkout, Legal pages, email, account notices, product disclosures, a conspicuous hyperlink, or another permitted method.
A New York notice does not guarantee introductions, matches, replies, meetings, dates, relationships, compatibility, identity, safety, background, sex-offender-registry status, availability, or future conduct.
8.3 New York Cancellation Right
Where New York law applies, a social-referral-service contract may be cancelled without a cancellation fee within three business days after the date the buyer physically or electronically receives a copy of the written contract.
For statutory cancellation requests or another cancellation right provided by law, contact:
cancellations@cuddle-global.com
Where New York law requires cancellation by certified or registered United States mail, email, or another method stated in the applicable contract or notice, use the method required by that law or notice.
If a New York cancellation request is timely, valid, and covered by a non-waivable New York right, Cuddle will provide the cancellation, refund, access adjustment, or other remedy required by New York law, these State-Specific Terms, the Purchase Terms, checkout disclosures, purchase-specific terms, or product disclosures. Where New York law requires return of payments after a timely cancellation notice, Cuddle will process the refund within 10 business days after receipt of the notice, or another period required by applicable law.
8.4 Dating Service Consumer Bill of Rights and Contract Terms
Where New York law requires a Dating Service Consumer Bill of Rights or similar notice, Cuddle will provide it to the extent required.
Such notices may address maximum contract amounts or periods, ancillary services, referral-related rights, search functionality or possible matches, cancellation-fee calculations, travel-distance policies, relocation policies, court-access rights, contract copies, and cancellation forms.
Cuddle’s current Premium and Signature access periods are one month or three months. Paid Features are Cuddle-operated digital Service functionality only and are not professional matchmaking, guaranteed referrals, in-person introductions, relationship services, safety clearances, background checks for all users, payment facilitation, marketplace activity, stored value, wallets, cryptocurrency, or financial products or services.
8.5 Holds, Relocation, Information Return or Deletion, and Records
Where New York law provides a hold, pause, relocation, information-return, deletion, certification, or related right, Cuddle will honor that right to the extent required.
Requests may be sent to cancellations@cuddle-global.com or another channel required by law. Cuddle may request information reasonably necessary to identify the account, purchase, requester authority, timing, and legal basis.
Cuddle may retain information and records where permitted or required for legal compliance, privacy compliance, safety, fraud prevention, payment-risk management, tax, accounting, disputes, reports, moderation, enforcement, chargebacks, payment disputes, or protection of users and the Service, as described in the Privacy Policy.
8.6 New York Internet Dating Safety and Fraud Notices
Cuddle may provide New York online dating safety notices, safer-dating information, reporting methods, scam warnings, payment-request warnings, and links to anti-fraud information where required or appropriate.
Cuddle channels are not emergency-response channels and may not be monitored in real time. If you are in immediate danger, believe another person is in immediate danger, or need emergency assistance, contact local emergency services immediately.
If New York law requires notice to New York members who previously received and responded to an on-Service message from a member subject to a fraud ban, Cuddle will provide the required notice to the extent required by law, including required fraud-risk warnings and anti-fraud information.
8.7 Screening, Verification, Privacy, and Payment Rights
Cuddle does not conduct criminal background checks or sex-offender-registry checks on all users. Any screening-related notice, badge, account indicator, verification review, identity-document review, government-ID review, public-record review, fraud-prevention review, payment-risk review, moderation review, report response, or safety tool may be limited, delayed, incomplete, unavailable, inaccurate, dependent on available information, or circumvented.
The Privacy Policy controls personal-information processing. The Purchase Terms control billing, refunds, statutory cancellations, chargebacks, and payment disputes. The Criminal Background Screening Disclosure controls screening, verification, badge, account-indicator, and safety-tool limitation disclosures.
8.8 No Prohibited Use
No New York notice, cancellation process, refund process, hold request, relocation request, information-return process, deletion process, fraud-ban notice, Dating Service Consumer Bill of Rights, social-referral-service notice, online-dating-service notice, safety notice, screening notice, privacy request, payment right, support response, billing response, legal response, checkout disclosure, purchase-specific term, product disclosure, promotion, product test, complimentary access, limited access, or secure-upload process authorizes prohibited services, prohibited payments, external payment requests, user-to-user transfers of value, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, payment facilitation, marketplace activity, stored value, wallets, cryptocurrency, financial products or services, abuse, exploitation, unsafe conduct, or unlawful activity.
9. New Jersey Internet Dating Safety and Screening Notices
9.1 Overview
This Section provides New Jersey-specific notices that may apply to a New Jersey user, member, purchase, billing address, checkout, place of use, or related request.
These notices preserve non-waivable New Jersey rights where they apply. They do not mean that every New Jersey law applies to every user, account, purchase, request, feature, communication, or circumstance.
References to Internet dating service, member, safety awareness notification, criminal background screening, screening disclosure, acknowledgment, profile disclosure, website disclosure, email notice, or similar terms address New Jersey law and do not change Cuddle’s current model.
9.2 New Jersey Safety Awareness Notices
Where New Jersey law applies, Cuddle may provide safety awareness notifications, dating safety information, scam warnings, payment-request warnings, privacy warnings, in-person meeting guidance, reporting methods, and screening-related notices.
Such notices may remind users to act with caution when communicating with strangers, protect identifying information, avoid sharing personal or financial information, stop communicating with anyone who pressures them, use care before meeting in person, tell a trusted person about meeting plans, arrange their own transportation, and meet in public places where appropriate.
Safety awareness information may appear in these State-Specific Terms, the Safety Tips, Criminal Background Screening Disclosure, Community Guidelines, account notices, checkout notices, profile flows, in-Service prompts, acknowledgments, emails, Legal pages, or another method permitted by law.
9.3 New Jersey Criminal Background Screening Disclosure
CUDDLE DOES NOT CONDUCT CRIMINAL BACKGROUND CHECKS OR SEX-OFFENDER-REGISTRY CHECKS ON ALL USERS.
Unless Cuddle expressly states otherwise for a specific feature, program, state, user category, or legal requirement, Cuddle does not conduct criminal background checks, sex-offender-registry checks, comprehensive identity verification, relationship-status checks, employment checks, financial checks, health checks, immigration checks, social-media checks, or safety clearances on every user.
Where New Jersey law requires a clear and conspicuous disclosure that an Internet dating service does not conduct criminal background screenings, Cuddle will provide the required disclosure to New Jersey members through the method and format required by applicable law.
9.4 Limited Reviews and Screening-Related Information
Cuddle may use limited review processes where reasonably necessary for safety, fraud prevention, payment-risk management, account integrity, legal compliance, privacy compliance, moderation, reporting, or enforcement.
Such processes may include report review, moderation review, fraud-prevention review, payment-risk review, public-record review where lawfully used, internal manual non-liveness photo or selfie review, identity-document review, government-ID review, and related limited review information.
If Cuddle conducts criminal background screening, registry screening, public-record review, or similar review for a specific program, state, feature, user category, safety concern, legal requirement, report, or enforcement matter, Cuddle will provide New Jersey disclosures to the extent required by applicable law. Such disclosures may address whether users with identified criminal convictions may access the Service, what information is reviewed, whether information is updated, and what records may affect access where required.
9.5 Screening Is Not Foolproof
Any criminal background screening, registry screening, public-record review, screening-related notice, badge, account indicator, verification review, identity-document review, government-ID review, fraud-prevention review, payment-risk review, report response, or safety tool may be limited, delayed, incomplete, unavailable, inaccurate, dependent on user-provided information, dependent on available records, limited by law, or circumvented.
Screening may give users a false sense of security. Screening is not a perfect safety solution. Criminals may circumvent screening technology. Not all criminal records are public, and not all databases are current or complete. Screening may include only publicly available convictions and may not include arrests, non-public records, foreign convictions, sealed or expunged records, aliases, name changes, or records that cannot be reliably matched.
No New Jersey notice, screening disclosure, badge, account indicator, review result, or safety tool guarantees another user’s identity, age, location, background, criminal-history status, sex-offender status, intentions, truthfulness, safety, compatibility, availability, or future conduct.
9.6 Reporting, Emergency Limits, and Sensitive Information
For safety concerns, use in-Service reporting tools where available or contact safety@cuddle-global.com. If you are in immediate danger, believe another person is in danger, or need emergency assistance, contact local emergency services immediately.
Do not send full payment card numbers, card security codes, passwords, authentication codes, full bank credentials, identity-document images, government identification documents, liveness data, face templates, faceprints, facial-geometry data, fingerprints, voiceprints, biometric identifiers, biometric templates, private keys, wallet credentials, intimate content, information about minors, criminal-history records, court records, or other highly sensitive information by ordinary email, ordinary messages, profile fields, reports, appeals, support channels, or mail.
When Cuddle needs identity-document, government-ID, criminal-history, court-record, representative-authority, safety, legal, privacy, refund, statutory-cancellation, dispute, fraud-prevention, payment-risk, billing, chargeback, payment-dispute, or enforcement information for a specific process, Cuddle will provide a secure upload flow or specific instructions for that process.
9.7 Non-Waivable Rights and No Prohibited Use
Nothing in this Section limits any non-waivable New Jersey safety, screening, fraud, consumer-protection, privacy, payment, refund, statutory-cancellation, billing-error, unauthorized-transaction, chargeback, court-access, public-injunctive-relief, or other right under applicable law.
No New Jersey notice, safety awareness notification, screening disclosure, background-screening process, registry-screening process, public-record review, badge, account indicator, profile disclosure, acknowledgment, report response, support response, moderation action, fraud-prevention process, payment-risk process, secure-upload process, product disclosure, checkout disclosure, purchase-specific term, promotion, product test, complimentary access, limited access, or state-specific process authorizes prohibited services, prohibited payments, external payment requests, user-to-user transfers of value, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, payment facilitation, marketplace activity, stored value, wallets, cryptocurrency, financial products or services, abuse, exploitation, unsafe conduct, or unlawful activity.
10. Texas Online Dating Safety and Criminal Background Check Notices
10.1 Overview
This Section provides Texas-specific notices that may apply to a Texas user, Texas member, Texas purchase, Texas billing address, Texas ZIP code, Texas checkout, Texas place of use, or related request.
These notices preserve non-waivable Texas rights where they apply. They do not mean that every Texas law applies to every user, account, purchase, Paid Feature, communication, request, or circumstance.
10.2 Texas Internet Dating Safety Act Notices
Where Texas law applies, Cuddle may provide online dating safety notices, criminal-background-check disclosures, safety awareness notifications, fraud warnings, scam warnings, payment-request warnings, reporting methods, and screening-related notices.
For Texas notice purposes, a Texas member may include a member who provides a Texas billing address or Texas ZIP code when registering with an online dating service provider, to the extent Texas law so provides.
Cuddle may provide Texas notices through the Service, Legal pages, account notices, checkout notices, prompts, acknowledgments, emails, product disclosures, or another method permitted by law.
A Texas notice does not guarantee matches, replies, meetings, dates, relationships, identity, safety, background, sex-offender-registry status, availability, or future conduct.
10.3 Texas Criminal Background Check Disclosure
CUDDLE DOES NOT CONDUCT CRIMINAL BACKGROUND CHECKS OR SEX-OFFENDER-REGISTRY CHECKS ON ALL USERS.
Unless Cuddle expressly states otherwise for a specific feature, program, state, user category, product disclosure, or legal requirement, Cuddle does not conduct criminal background checks, sex-offender-registry checks, comprehensive identity verification, relationship-status checks, employment checks, financial checks, health checks, immigration checks, social-media checks, or safety clearances on every user.
Where Texas law requires a clear and conspicuous disclosure that an online dating service provider does not conduct criminal background checks on each member before permitting a Texas member to communicate with another member, Cuddle will provide that disclosure to Texas members to the extent required by Texas law.
10.4 If Cuddle Later Conducts Covered Criminal Background Checks
If Cuddle later conducts criminal background checks on each member before permitting a Texas member to communicate with another member, Cuddle will update applicable public disclosures, this Section, the Criminal Background Screening Disclosure, Safety Tips, product disclosures, and Legal notices before or when required by law.
Where Texas law requires disclosures for a provider that conducts such checks, Cuddle will provide required statements about whether identified persons are excluded, the number of years of criminal history included, and the legally required limitations of criminal background checks.
Criminal background checks are not foolproof, may give members a false sense of security, are not a perfect safety solution, may be circumvented, may rely on incomplete or outdated public records, may include only publicly available convictions, and may not cover foreign convictions or records outside the scope required by Texas law.
10.5 Texas Safety Awareness Information
Cuddle may provide Texas safety awareness information designed to increase awareness of safer online dating practices.
Safety awareness information may remind users that identity thieves may falsify dating profiles; caution is necessary when communicating with strangers who want to meet; users should avoid including identifying information in profiles or initial messages; and users should stop communicating with anyone who pressures them for personal or financial information or tries to trick them into revealing it.
Safety awareness information may also remind users to tell a trusted person where they are going and when they expect to return, avoid being picked up at home for an initial meeting, arrange their own transportation, and meet in a public place.
10.6 Reporting, Emergency Limits, and Sensitive Information
For safety concerns, use in-Service reporting tools where available or contact safety@cuddle-global.com. If you are in immediate danger, believe another person is in danger, or need emergency assistance, contact local emergency services immediately.
Do not send full payment card numbers, card security codes, passwords, authentication codes, full bank credentials, identity-document images, government identification documents, liveness data, face templates, faceprints, facial-geometry data, fingerprints, voiceprints, biometric identifiers, biometric templates, private keys, wallet credentials, intimate content, information about minors, criminal-history records, court records, or other highly sensitive information by ordinary email, messages, profile fields, reports, appeals, support channels, or mail.
When Cuddle needs identity-document, government-ID, criminal-history, court-record, representative-authority, safety, legal, privacy, refund, statutory-cancellation, dispute, fraud-prevention, payment-risk, billing, chargeback, payment-dispute, or enforcement information for a specific process, Cuddle will provide a secure upload flow or specific instructions for that process.
10.7 Non-Waivable Rights and No Prohibited Use
Nothing in this Section limits any non-waivable Texas safety, screening, fraud, consumer-protection, privacy, payment, refund, statutory-cancellation, billing-error, unauthorized-transaction, chargeback, court-access, public-injunctive-relief, or other right under applicable law.
No Texas notice, safety awareness notification, criminal-background-check disclosure, screening process, public-record review, badge, account indicator, acknowledgment, report response, support response, moderation action, fraud-prevention process, payment-risk process, secure-upload process, product disclosure, checkout disclosure, purchase-specific term, promotion, product test, complimentary access, limited access, or state-specific process authorizes prohibited services, prohibited payments, external payment requests, user-to-user transfers of value, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, payment facilitation, marketplace activity, stored value, wallets, cryptocurrency, financial products or services, abuse, exploitation, unsafe conduct, or unlawful activity.
11. Utah Online Dating Safety, Fraud-Ban, and Screening Notices
11.1 Overview
This Section provides Utah-specific notices that may apply to a Utah user, Utah member, Utah purchase, Utah billing address, Utah ZIP code, Utah checkout, or Utah place of use.
These notices preserve non-waivable Utah rights where they apply. They do not mean that every Utah law applies to every user, account, purchase, Paid Feature, communication, or circumstance.
References to Utah member, online dating service, safety awareness notification, criminal background screening disclosure, fraud ban, banned member, or similar terms address Utah law and do not change Cuddle’s current model.
Cuddle currently offers Paid Features only as one-month or three-month fixed-term, non-renewing access to Cuddle-operated digital Service functionality through Cuddle’s authorized direct checkout flow. Cuddle does not currently offer subscriptions, recurring billing, automatic renewal, automatic trial-to-paid conversion, automatic repurchase, external purchase channels, or twelve-month Paid Feature access.
11.2 Utah Member and Applicability
For Utah notice purposes, a Utah member may include a member who provides a Utah billing address or Utah ZIP code when registering with an online dating service provider, where Utah law so provides.
Cuddle may provide Utah notices through the Service, Legal pages, account notices, checkout notices, registration flows, prompts, emails, product disclosures, or another permitted method.
A Utah notice or fraud-ban notice does not guarantee matches, meetings, relationships, identity, safety, background, sex-offender-registry status, availability, or future conduct.
11.3 Utah Criminal Background Screening Disclosure
CUDDLE DOES NOT CONDUCT CRIMINAL BACKGROUND CHECKS OR SEX-OFFENDER-REGISTRY CHECKS ON ALL USERS.
Unless Cuddle expressly states otherwise for a specific feature, program, state, user category, product disclosure, or legal requirement, Cuddle does not conduct criminal background checks, sex-offender-registry checks, comprehensive identity verification, relationship-status checks, employment checks, financial checks, health checks, immigration checks, social-media checks, or safety clearances on every user.
Where Utah law requires a clear and conspicuous disclosure before permitting a Utah member to communicate with another member, Cuddle will provide the required criminal-background-screening disclosure as required by Utah law.
11.4 Utah Safety Awareness Information
Cuddle may provide Utah safety awareness notifications, safer-dating information, sexual-assault and dating-violence prevention information, financial-crime warnings, scam warnings, payment-request warnings, meeting guidance, reporting methods, and screening notices.
Safety awareness information may remind users that online dating involves risk; that users should avoid sharing identifying, personal, financial, routine, workplace, location, or contact information too early; that users should stop communicating with anyone who pressures them for personal or financial information; and that users should not send money to someone they meet through an online dating service, even if that person claims an emergency.
Safety awareness information may also remind users to tell a trusted person where they are going, arrange their own transportation, meet in a public place, block and report suspicious or abusive users, and report sexual or intimate partner violence, financial crimes, or other misconduct to Cuddle and, where appropriate, law enforcement.
Cuddle channels are not emergency-response channels and may not be monitored in real time. If you are in immediate danger, believe another person is in danger, or need emergency assistance, contact local emergency services immediately.
11.5 Utah Fraud-Ban Notifications
Where Utah law applies, Cuddle may provide a fraud-ban notification to a Utah member who received and responded to a message from a banned member.
A fraud-ban notification may include the banned member’s username, identification number, or other profile identifier; a statement that the banned member may have been using a false identity or attempting to defraud members; a warning not to send money or personal financial information to another member; and a link to information about avoiding online fraud.
Where required, Cuddle may provide the notification by email, text message, in-Service notice, or another appropriate means of communication consented to by the Utah member, and within the timing required by Utah law.
A fraud-ban notification does not guarantee that Cuddle detected every fraudulent user, unsafe user, scam, prohibited payment, external transfer, suspicious link, or harmful interaction.
11.6 Reporting, Sensitive Information, and Secure Upload
For safety concerns, use in-Service reporting tools where available or contact safety@cuddle-global.com.
Do not send full payment card numbers, card security codes, passwords, authentication codes, full bank credentials, identity-document images, government identification documents, liveness data, face templates, faceprints, fingerprints, voiceprints, biometric identifiers, biometric templates, private keys, wallet credentials, intimate content, information about minors, criminal-history records, court records, or other highly sensitive information by ordinary email, messages, profile fields, reports, appeals, support channels, or mail.
When Cuddle needs identity-document, government-ID, criminal-history, court-record, representative-authority, safety, legal, privacy, refund, statutory-cancellation, dispute, fraud-prevention, payment-risk, billing, chargeback, payment-dispute, or enforcement information for a specific process, Cuddle will provide a secure upload flow or specific instructions for that process.
11.7 Non-Waivable Rights and No Prohibited Use
Nothing in this Section limits any non-waivable Utah safety, screening, fraud, consumer-protection, privacy, payment, refund, statutory-cancellation, billing-error, unauthorized-transaction, chargeback, court-access, public-injunctive-relief, or other right under applicable law.
No Utah notice, safety awareness notification, criminal-background-screening disclosure, fraud-ban notification, report response, support response, moderation action, fraud-prevention process, payment-risk process, secure-upload process, product disclosure, checkout disclosure, purchase-specific term, promotion, product test, complimentary access, limited access, or state-specific process authorizes prohibited services, prohibited payments, external payment requests, user-to-user transfers of value, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, payment facilitation, marketplace activity, stored value, wallets, cryptocurrency, financial products or services, abuse, exploitation, unsafe conduct, or unlawful activity.
12. Other State and District of Columbia Notices
12.1 Overview
This Section provides notices for states and the District of Columbia that are not addressed in a dedicated state section above.
These notices preserve non-waivable rights where they apply. They do not mean that every state law applies to every user, account, purchase, Paid Feature, access period, request, or circumstance.
Where a more specific state notice, checkout disclosure, purchase-specific term, product disclosure, payment-participant rule, or applicable law provides a greater non-waivable right, that notice, disclosure, term, rule, or law controls to the extent required.
12.2 Illinois Notices
Where Illinois law applies to a dating-referral-service, dating-service, consumer, cancellation, refund, privacy, payment, or safety matter, Cuddle will provide any required notice, cancellation method, refund process, acknowledgment, or consumer disclosure to the extent required by Illinois law.
An Illinois notice or cancellation process does not change Cuddle’s current purchase model. Cuddle currently offers Paid Features only as one-month or three-month fixed-term, non-renewing access through Cuddle’s authorized direct checkout flow.
Cuddle does not currently offer subscriptions, recurring billing, automatic renewal, automatic trial-to-paid conversion, automatic repurchase, external purchase channels, or twelve-month Paid Feature access.
For statutory cancellation requests or another cancellation right provided by law, contact cancellations@cuddle-global.com.
12.3 Colorado Notices
Where Colorado law applies to a dating-service, cancellation, refund, consumer-protection, privacy, payment, safety, screening, or related matter, Cuddle will provide any required notice, cancellation method, refund process, disclosure, or consumer right to the extent required by Colorado law.
References to a dating-service contract, buyer, cancellation, rescission, cooling-off period, or similar Colorado legal term preserve non-waivable rights and address Colorado law. They do not mean that Cuddle offers professional matchmaking, guaranteed introductions, subscriptions, recurring billing, automatic renewal, automatic repurchase, stored value, wallets, cryptocurrency, payment facilitation, marketplace activity, or financial products or services.
12.4 District of Columbia Notices
Where District of Columbia law applies to a consumer, privacy, payment, accessibility, anti-discrimination, data-security, automatic-renewal, cancellation, refund, safety, screening, or related matter, Cuddle will provide any required notice, disclosure, process, or right to the extent required by law.
Any reference to automatic renewal, recurring billing, online cancellation, renewal notices, or similar legal categories preserves non-waivable rights, addresses legal terminology, and addresses future models only if Cuddle updates applicable public disclosures and Legal terms before making such a model available.
Such references do not mean Cuddle currently offers those models.
12.5 Other State Cancellation, Refund, and Consumer Notices
Other states may provide cancellation, refund, rescission, contract-copy, dating-service, social-referral-service, death-related, disability-related, relocation-related, military-related, hospitalization-related, consumer-protection, accessibility, anti-discrimination, payment, billing-error, unauthorized-transaction, chargeback, privacy, data-security, screening, fraud, or safety rights.
Where such a right applies, Cuddle will honor it to the extent required by applicable law, these State-Specific Terms, the Purchase Terms, checkout disclosures, purchase-specific terms, product disclosures, or Cuddle’s written approval.
State-specific cancellation or refund rights may depend on residence, billing address, checkout location, place of use, purchase date, access period, product type, payment method, timing, request method, and other legally relevant facts.
12.6 Other State Safety, Screening, and Fraud Notices
Other states may require online dating safety notices, fraud warnings, criminal-background-screening notices, sex-offender-registry notices, consumer safety information, payment-request warnings, scam warnings, reporting methods, or similar notices.
Cuddle does not conduct criminal background checks or sex-offender-registry checks on all users.
Any screening-related notice, badge, account indicator, verification review, identity-document review, government-ID review, public-record review, fraud-prevention review, payment-risk review, moderation review, report response, or safety tool may be limited, delayed, incomplete, unavailable, inaccurate, dependent on available information, or circumvented.
Nothing in any state notice guarantees another user’s identity, age, location, background, criminal-history status, sex-offender status, intentions, truthfulness, safety, compatibility, availability, or future conduct.
12.7 Sensitive Information, Privacy, and Secure Upload
Do not send full payment card numbers, card security codes, passwords, authentication codes, full bank credentials, identity-document images, government identification documents, liveness data, face templates, faceprints, facial-geometry data, fingerprints, voiceprints, biometric identifiers, biometric templates, private keys, wallet credentials, intimate content, information about minors, medical records, criminal-history records, court records, or other highly sensitive information by ordinary email, messages, profile fields, reports, appeals, support channels, or mail.
When Cuddle needs identity-document, government-ID, criminal-history, court-record, representative-authority, safety, legal, privacy, refund, statutory-cancellation, dispute, fraud-prevention, payment-risk, billing, chargeback, payment-dispute, moderation, or enforcement information for a specific state-specific process, Cuddle will provide a secure upload flow or specific instructions for that process.
The Privacy Policy controls personal-information processing and state privacy requests.
12.8 Non-Waivable Rights and No Prohibited Use
Nothing in this Section limits any non-waivable cancellation, refund, statutory-cancellation, dating-service, social-referral-service, death-related, disability-related, relocation-related, military-related, screening, fraud, safety, privacy, payment, billing-error, unauthorized-transaction, chargeback, consumer-protection, accessibility, anti-discrimination, public-injunctive-relief, court-access, or other right under applicable law.
No other-state notice, District of Columbia notice, cancellation process, refund process, screening notice, fraud notice, safety notice, privacy request, payment right, support response, billing response, legal response, product disclosure, checkout disclosure, purchase-specific term, promotion, product test, complimentary access, limited access, acknowledgment flow, state-specific flow, or secure-upload process authorizes prohibited services, prohibited payments, external payment requests, user-to-user transfers of value, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, payment facilitation, marketplace activity, stored value, wallets, cryptocurrency, financial products or services, abuse, exploitation, unsafe conduct, or unlawful activity.
13. Privacy, Cookie, Sensitive Information, Secure Upload, and State Privacy Rights
13.1 Overview
This Section summarizes state-specific privacy rights, cookie and tracking choices, sensitive-information limits, secure-upload rules, and privacy-related contact methods that may apply to Cuddle.
The Privacy Policy controls personal-information processing, including how Cuddle collects, uses, discloses, retains, protects, deletes, and otherwise processes personal information connected to accounts, profiles, messages, purchases, checkout, refunds, statutory cancellations, chargebacks, payment disputes, reports, appeals, safety reviews, fraud prevention, payment-risk management, verification, moderation, and enforcement.
These State-Specific Terms preserve non-waivable state privacy rights where they apply. They do not replace the Privacy Policy, Cookie / Tracking Policy, Contact / Legal Notices, checkout disclosures, purchase-specific terms, or applicable law.
13.2 State Privacy Rights
Depending on your state and applicable law, you may have rights to request access, confirmation, deletion, correction, portability, a copy of personal information, information about disclosures, opt-out choices, sensitive-data limits, appeal, non-discrimination, or other privacy rights.
You may also have rights relating to targeted advertising, cross-context behavioral advertising, sale, sharing, profiling, automated decision-making, sensitive data, precise geolocation, cookies, analytics, opt-out preference signals, authorized agents, or appeal processes.
Cuddle does not sell personal information, private messages, sensitive personal information, or payment-related personal information, and does not share personal information for targeted advertising.
Cuddle does not use personal information to provide user-to-user payments, stored value, wallets, virtual credits, cryptocurrency, payment facilitation, marketplace activity, adult content monetization, or financial products or services.
13.3 How to Submit Privacy Requests
For privacy requests, data-rights requests, consent-withdrawal requests, opt-out requests, sensitive-data questions, privacy appeals where available, authorized-agent requests, or questions about personal-information processing, contact:
privacy@cuddle-global.com
Your request should include enough information for Cuddle to identify your account, request, state of residence where relevant, and authority to act.
Cuddle may need to verify your account, identity, residence, purchase details, representative authority, authorized-agent authority, or request details before responding.
Using the wrong channel may delay review and may not satisfy a legal deadline unless applicable law requires otherwise or Cuddle accepts the communication in writing.
13.4 Cookies, Tracking, Analytics, and Opt-Out Signals
Cuddle may provide cookie, tracking, analytics, communications, and preference choices through the Cookie / Tracking Policy, privacy settings, account settings, cookie banners, browser controls, device controls, email preferences, Legal pages, or other methods.
Where required by applicable law, Cuddle will honor applicable opt-out choices, consent choices, appeal rights, and legally recognized opt-out preference signals, such as browser-based signals or Global Privacy Control, to the extent required and technically feasible.
Cookie, analytics, security, fraud-prevention, payment-risk, and service-operation tools may still be used where permitted for security, fraud prevention, payment-risk management, account integrity, Service operation, legal compliance, or other permitted purposes.
13.5 Sensitive Information and Secure Upload Limits
Do not send full payment card numbers, card security codes, passwords, authentication codes, full bank credentials, identity-document images, government identification documents, liveness data, face templates, faceprints, facial-geometry data, fingerprints, voiceprints, biometric identifiers, biometric templates, private keys, wallet credentials, intimate content, information about minors, medical records, criminal-history records, court records, or other highly sensitive information by ordinary email, messages, profile fields, reports, appeals, support channels, or mail.
When Cuddle needs identity-document, government-ID, criminal-history, court-record, representative-authority, safety, legal, privacy, refund, statutory-cancellation, dispute, fraud-prevention, payment-risk, billing, chargeback, payment-dispute, moderation, or enforcement information for a specific state-specific or privacy process, Cuddle will provide a secure upload flow or specific instructions for that process.
13.6 Verification, Identity Review, and Biometric Limits
Cuddle may use internal, manual, non-liveness photo or selfie review and identity-document or government-ID review for limited verification, safety, fraud-prevention, payment-risk, account-integrity, legal, privacy, refund, statutory-cancellation, dispute, moderation, or enforcement purposes.
Cuddle does not currently use a third-party identity-verification vendor, government-ID verification vendor, biometric verification provider, liveness provider, facial-recognition provider, or face-matching provider.
Cuddle does not conduct liveness checks, facial-feature analysis, facial recognition, facial-geometry analysis, face-template creation, faceprint creation, fingerprint verification, voiceprint verification, biometric-identifier processing, biometric-template processing, or biometric verification.
13.7 Limits, Exceptions, Records, and Appeals
State privacy rights may be subject to exceptions, including security, fraud prevention, payment-risk management, tax, accounting, legal compliance, dispute resolution, safety, moderation, enforcement, records retention, chargebacks, payment disputes, and protection of users and the Service.
Cuddle may deny, limit, or verify a request where permitted by law. If an appeal right applies, Cuddle will provide the appeal process required by applicable law.
Submitting a privacy request does not automatically delete every record, end a purchase, create a refund, cancel a statutory-cancellation deadline, reverse a charge, restore access, remove information from another user, or prevent lawful record retention.
13.8 Non-Waivable Rights and No Prohibited Use
Nothing in this Section limits any non-waivable privacy, data-security, breach-notification, access, deletion, correction, portability, opt-out, consent, appeal, sensitive-data, non-discrimination, payment, refund, statutory-cancellation, billing-error, unauthorized-transaction, chargeback, consumer-protection, court-access, public-injunctive-relief, or other right under applicable law.
No privacy request, cookie choice, opt-out signal, authorized-agent request, appeal, secure-upload process, state privacy notice, support response, legal response, product disclosure, checkout disclosure, purchase-specific term, promotion, product test, complimentary access, limited access, or privacy process authorizes prohibited services, prohibited payments, external payment requests, user-to-user transfers of value, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, payment facilitation, marketplace activity, stored value, wallets, cryptocurrency, financial products or services, abuse, exploitation, unsafe conduct, or unlawful activity.
14. Payment Rights, Contact, Changes, Relationship to Other Terms, and Non-Waivable Rights
14.1 Overview
This Section explains state-specific payment rights, billing-error rights, unauthorized-transaction rights, chargeback rights, payment-dispute rights, official contact channels, changes to these State-Specific Terms, relationship to other Cuddle terms, and non-waivable rights.
14.2 Payment, Billing-Error, Unauthorized-Transaction, Chargeback, and Payment-Dispute Rights
You may have non-waivable rights to report billing errors, duplicate charges, unauthorized transactions, fraudulent charges, chargebacks, payment disputes, refund concerns, statutory-cancellation issues, or other payment concerns to Cuddle, your payment-method provider, card issuer, bank, card network, regulator, attorney general, court, or another lawful body.
Good-faith exercise of a payment, refund, statutory-cancellation, billing-error, unauthorized-transaction, chargeback, payment-dispute, privacy, safety, reporting, or consumer-protection right is not prohibited.
Knowingly false, fabricated, altered, misleading, abusive, retaliatory, duplicative, or bad-faith refund requests, cancellation requests, billing-error claims, unauthorized-transaction claims, chargebacks, reversals, payment disputes, evidence submissions, or support communications are prohibited.
A payment dispute, chargeback, billing-error claim, unauthorized-transaction claim, refund request, or statutory-cancellation request does not automatically delete your account, remove information another user received, pause an access period, extend access, restore access, resolve a separate privacy request, or waive Cuddle’s rights unless required by law or Cuddle’s written approval.
14.3 Official Contact Channels
For statutory cancellation requests or another cancellation right provided by law, contact:
cancellations@cuddle-global.com
For billing questions, refund requests, duplicate-charge concerns, unauthorized-charge concerns, billing-error issues, chargebacks, payment disputes, or payment-support questions, contact:
billing@cuddle-global.com
For privacy requests, data-rights requests, consent-withdrawal requests, opt-out requests, authorized-agent requests, or privacy appeals where available, contact:
privacy@cuddle-global.com
For safety reports, contact safety@cuddle-global.com. For general support, contact support@cuddle-global.com. For security reports, contact security@cuddle-global.com. For formal legal notices, contact legal@cuddle-global.com. For eligible enforcement appeals, contact appeals@cuddle-global.com.
Use the channel that best matches your request. Using the wrong channel may delay review and may not satisfy a legal deadline unless applicable law requires otherwise or Cuddle accepts the communication in writing.
A general support request is not automatically a statutory-cancellation request, refund request, billing-error claim, unauthorized-transaction claim, chargeback communication, payment dispute, privacy request, safety report, legal notice, Notice of Dispute, law-enforcement request, regulatory request, or service-of-process communication.
14.4 Records, Notices, and Evidence
Cuddle may create, use, preserve, disclose, and retain records relating to state-specific notices, checkout disclosures, purchase-specific terms, receipts, statutory cancellations, refunds, billing errors, unauthorized transactions, chargebacks, payment disputes, privacy requests, safety reports, screening notices, fraud notices, support communications, secure-upload processes, acknowledgments, and related account activity.
Electronic, clickwrap, checkout, payment-authorization, receipt, support, refund, statutory-cancellation, chargeback, payment-dispute, fraud-prevention, payment-risk, privacy, safety, secure-upload, and enforcement records may be used as evidence to the fullest extent permitted by law.
14.5 Changes to These State-Specific Terms
Cuddle may update these State-Specific Terms from time to time and will provide notice where required by law.
Unless law requires otherwise, updates apply prospectively after they become effective. A change does not increase the amount already authorized for a completed one-time purchase, create a renewal charge, shorten an already purchased access period, eliminate a non-waivable right that applied before the change, or authorize prohibited activity.
If Cuddle later offers subscriptions, recurring billing, automatic renewal, automatic trial-to-paid conversion, automatic repurchase, external purchase channels, twelve-month Paid Feature access, app-store purchases, browser-platform purchases, device-platform purchases, virtual credits, stored value, wallets, gift cards, cryptocurrency, payment facilitation, marketplace activity, or financial products or services, Cuddle will update applicable public disclosures, these State-Specific Terms, Purchase Terms, Paid Features Terms, checkout disclosures, product disclosures, and Legal notices before launch.
14.6 Relationship to Other Terms
These State-Specific Terms are supplemented by the Terms of Service, Privacy Policy, Purchase Terms, Paid Features Terms, Prohibited Services, Payments & Commerce Policy, Community Guidelines, Safety Tips / Dating Safety Notice, Criminal Background Screening Disclosure, Cookie / Tracking Policy, Contact / Legal Notices, checkout disclosures, purchase-specific terms, product disclosures, payment-participant rules, and applicable law.
The Purchase Terms control checkout, billing, refunds, statutory cancellations, billing errors, unauthorized transactions, chargebacks, payment disputes, and payment-risk controls. The Privacy Policy controls personal-information processing. The Criminal Background Screening Disclosure controls screening, verification, badge, account-indicator, and safety-tool limitation disclosures.
If another Cuddle term, state-specific notice, checkout disclosure, purchase-specific term, payment-participant rule, or applicable law provides a more specific or greater non-waivable right, that term, disclosure, rule, notice, or law controls to the extent required.
14.7 Non-Waivable Rights and No Prohibited Use
Nothing in these State-Specific Terms limits any non-waivable cancellation, refund, statutory-cancellation, dating-service, social-referral-service, death-related, disability-related, relocation-related, military-related, screening, fraud, safety, privacy, data-security, breach-notification, cookie, payment, billing-error, unauthorized-transaction, chargeback, consumer-protection, accessibility, anti-discrimination, court-access, public-injunctive-relief, arbitration-limitation, jury-waiver limitation, sexual-assault, sexual-harassment, or other right under applicable law.
No state-specific notice, payment right, contact channel, policy update, record, receipt, support response, billing response, refund response, statutory-cancellation response, chargeback process, payment-dispute process, privacy response, safety response, screening notice, fraud notice, secure-upload process, service-provider relationship, operational-vendor relationship, payment-participant relationship, or legal process authorizes prohibited services, prohibited payments, external payment requests, user-to-user transfers of value, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, payment facilitation, marketplace activity, stored value, wallets, cryptocurrency, financial products or services, abuse, exploitation, unsafe conduct, or unlawful activity.
