Cuddle Safety Tips / Dating Safety Notice

Effective Date: May 8, 2026

Last Updated: September 9, 2026

1. About This Safety Notice

1.1 Purpose and Operator

Third Hub US, Inc., doing business as Cuddle (“Cuddle,” “we,” “us,” or “our”), provides a dating and social connection service for adults 18 or older, designed for married or partnered adults.

This Notice offers practical guidance for protecting your privacy, recognizing risks, communicating, and meeting.

1.2 Who This Notice Covers

This Notice applies to Cuddle's U.S. Service and interactions connected to it, including off-Service communications and meetings. It covers Free Access members, Premium members, and affected nonmembers.

1.3 Guidance and Protected Rights

Read this Notice with our Terms of Service, Community Guidelines, Privacy Policy, and applicable safety and screening disclosures.

No advice, review, or safety tool guarantees another person's identity, intentions, or safety. You are not to blame for another person's abuse. Following these tips is not a condition of reporting, seeking help, or exercising protected rights.

2. Profiles, Reviews, and Screening Limits

2.1 Self-Reported Member Information

Profiles are generally based on information supplied by members. Age, identity, relationship status, intentions, and photos may be inaccurate or misleading. Cuddle does not independently verify every member's information. Take time to get acquainted and pause if details seem inconsistent.

2.2 Limited Screening and Reviews

Cuddle does not conduct criminal background or sex offender registry checks on every member. Limited, risk-based reviews of accounts, public registries, or government records may occur following reports or credible concerns. These reviews are not routinely repeated or updated unless new information, a disclosed practice, or law requires otherwise. Records may be incomplete, outdated, unavailable, or incorrectly matched. See applicable screening disclosures for details.

2.3 No Guarantee of Identity or Safety

A Like, Match, message, badge, completed review, or Premium subscription is not proof of identity, intentions, or safety, or an endorsement. Identity or photo review alone is not a criminal background check. Do not let a review or apparent familiarity replace attention to boundaries and warning signs.

2.4 Identity and Photo Review Requests

Cuddle does not routinely require ID or current-photo review at signup. If Cuddle reasonably requests review materials, provide authentic materials only through the authenticated review flow within the Service.

Do not send them through profiles, messages, reports, email, support tickets, external forms, or mail. Do not send another member your ID or pay a claimed verification fee. If unsure, contact support@cuddle-global.com without attaching documents.

3. Protect Your Privacy and Account

3.1 Profiles and Early Messages

Keep your surname, phone number, email, home or work address, workplace, financial information, Social Security number, and daily routine out of profiles and early messages. End contact if someone pressures or tricks you into revealing personal or financial information.

3.2 Photos, Location, and Shared Content

Check photos for identifying backgrounds, documents, and location metadata before sharing. Do not assume Cuddle removes these details. Messages are not end-to-end encrypted. Recipients may save, capture, or redistribute content despite viewing restrictions; blocking or deletion cannot erase their copies.

Do not post images of minors. Respect others' privacy while preserving good-faith reporting and help-seeking under our Community Guidelines.

3.3 Passwords, Codes, and Account Access

Protect your email, phone, and accounts used to access Cuddle. Use strong, unique passwords and enable additional authentication where offered. Never share passwords, login links, verification codes, or account access with another member.

Report suspected account compromise to security@cuddle-global.com without sending passwords or codes.

3.4 Shared Devices and External Links

Use a device you control, lock it, and sign out on shared devices. Review notification previews and saved-login settings. Keep your browser and device software updated.

Avoid unexpected links or files, software installations, or remote-access requests from members. Open Cuddle directly instead of following a purported verification or support link.

4.1 Take Time to Get Acquainted

Take time to get acquainted. Be cautious if someone rushes intimacy, gives inconsistent explanations, or tries to isolate you from trusted support. A convincing profile or video call does not establish identity or safety.

4.2 Freely Given and Ongoing Consent

Consent must be freely given, specific, and ongoing. A Like, Match, photo, previous conversation, meeting, or Premium subscription does not establish consent to anything further. Anyone may change their mind. Silence or lack of resistance is not consent.

4.3 Pressure, Rejection, and Unwanted Contact

Stop when someone declines contact, withdraws consent, blocks you, or unmatches you. Do not use another account, platform, or person to continue unwanted personal contact.

You do not owe replies, explanations, photos, or a meeting. You may end contact and seek help if you feel pressured, threatened, monitored, or uncomfortable.

4.4 Sexual Assault and Dating Violence

Sexual conduct without the other person's consent is a criminal act and may lead to prosecution. Do not engage in sexual activity with someone who is asleep, unconscious, or otherwise unable to consent.

Abuse is not your fault. Section 8 lists reporting and support options. For immediate danger, contact local emergency services.

4.5 Moving Off the Service

Move to another service only if you choose and feel comfortable. Consider what contact details or account information it reveals. Cuddle's tools cannot control outside communications. Our rules still apply to connected misconduct.

5. Scams, Payments, and Financial Safety

5.1 Emergency and Investment Scams

Treat requests for emergency expenses, travel money, financial assistance, or investment funding as warning signs. Scammers may build trust over time, promise guaranteed returns, or pressure you to act urgently. A convincing story does not establish legitimacy.

5.2 No Member Payments or Transfers

Do not send, receive, request, or arrange money or value between members, including gifts, loans, reimbursements, gift cards, or cryptocurrency. This applies to interactions connected to Cuddle, including after meeting or moving elsewhere.

Each person may independently pay their own ordinary expenses. Our Prohibited Services, Payments & Commerce Policy applies.

5.3 Verification Fees and Financial Credentials

Do not pay another member's requested verification fee, safety fee, or meeting deposit. Never share passwords, verification codes, payment credentials, or account access. Do not receive or forward funds for someone else.

5.4 Official Cuddle Purchases

Purchase Cuddle features only through our authorized checkout. Premium pays for Cuddle-operated functionality, not another member's attention, consent, or safety. Do not trust payment links sent by members.

Legitimate billing inquiries, cancellations, refund requests, and chargebacks remain governed by our purchase terms and applicable law.

5.5 If You Already Sent Money

Stop sending money and contact your bank or payment provider immediately. Explain the suspected fraud and ask about stopping or reversing the payment. Secure any exposed accounts. Report the incident to Cuddle under Section 8 and consider reporting to law enforcement or the FTC. Recovery is not guaranteed.

6. Safer In-Person Meetings

6.1 Public and Busy Places

For initial meetings, choose a busy public place where staff or other people are nearby. Avoid isolated locations and private homes. Do not agree to be picked up at home. You may decline a venue change or leave whenever you want.

6.2 Share Your Plans with a Trusted Person

Before leaving, tell a trusted friend or family member whom you are meeting, your destination, and when you expect to return. Arrange a check-in and update them if plans change.

Share only what is reasonably necessary for safety. Our privacy rules do not prevent good-faith requests for help.

6.3 Your Own Transport and Exit Plan

Arrange your own transportation to and from the meeting, including a backup way home. Keep your phone charged and enough money available to leave independently. Pay your own ordinary expenses.

Keep control of your phone, identification, keys, belongings, and payment methods. If you feel unsafe, seek help from staff or someone you trust. For immediate danger, contact local emergency services.

6.4 Drinks, Alcohol, and Personal Belongings

Keep food and drinks in sight. Avoid consuming anything left unattended or accepting substances you cannot identify. You can decline alcohol or other substances and refuse pressure to consume more.

If you feel unexpectedly unwell, seek help from staff or a trusted person and get medical attention. Do not drive while impaired. Drinking does not make another person's abuse your fault.

6.5 Physical Boundaries and Sexual Health

Meeting someone does not obligate you to physical intimacy. Consent must remain freely given and ongoing; stop if it is withdrawn or someone cannot consent.

Before sexual activity, discuss boundaries, sexually transmitted infection (STI) testing, protection, and contraception where relevant. Correct, consistent condom use reduces but does not eliminate STI risk. Infections may have no symptoms.

Ask a qualified healthcare professional about appropriate testing, vaccination, and prevention. Seek prompt medical care after a possible exposure or assault.

7. Threats, Abuse, and Intimate Images

7.1 Stalking, Coercion, and Sextortion

Threats to expose your Cuddle use, relationship status, or intimate content to obtain money, sexual activity, or continued contact are abuse. Do not pay or send more intimate content in response.

If you fear escalation or device monitoring, seek a safety plan with a trusted person or specialist using a safer device.

7.2 Intimate Images and Deepfakes

Sharing an intimate image privately does not authorize redistribution. An ordinary public photo does not authorize a sexual deepfake. Our rules prohibit nonconsensual intimate depictions, including real, altered, and AI-generated images or videos.

7.3 Safe Evidence and Removal Requests

When safe, preserve lawful evidence, such as usernames, dates, and content locations. Do not risk your safety to gather evidence. Do not download, copy, or forward suspected child sexual abuse material.

For intimate content depicting you on Cuddle without consent, you or your authorized representative may email safety@cuddle-global.com. No account or copyright ownership is required.

Follow Community Guidelines Section 9.2 for request requirements and applicable removal deadlines. Do not email intimate images, IDs, passwords, or payment credentials.

7.4 Seeking Help Without Blame

Abuse is not your fault, even if you shared images, paid money, or continued contact. You can seek help without confronting the person.

Report connected misconduct to Cuddle and consider contacting law enforcement. A police report is not a condition of requesting help from Cuddle. Section 8 lists support options. For immediate danger, contact local emergency services.

8. Reporting, Safety Tools, and Emergency Support

8.1 Report, Block, and Unmatch

Use the Service's reporting tools to report threats, sexual violence, harassment, suspected minors, scams, or other connected misconduct. Identify the account or content and explain what happened, including relevant dates or locations. You may also block or unmatch to limit unwanted contact.

8.2 Free Access, Tool Limits, and Reporter Privacy

Reporting, removal requests, blocking, and unmatching are free; Premium is not required. These tools do not guarantee safety, removal of previously shared information, or protection from off-Service contact.

Reports follow our Privacy Policy. Reporter identities are not ordinarily disclosed solely because of a report, but lawful review, enforcement, or legal obligations may require disclosure. Anonymity is not guaranteed.

8.3 Contacting Cuddle

Email safety@cuddle-global.com for safety concerns or removal requests, including if you cannot access an account. For general support or accessibility help, contact support@cuddle-global.com. Follow Section 7.3's safe evidence guidance. Good-faith reports are protected under our Community Guidelines.

8.4 Immediate Danger and Crisis Support

For immediate danger in the U.S., call 911. For suicidal crisis or emotional distress, call or text 988, or visit 988lifeline.org.

Cuddle's channels are not emergency services and may not be monitored in real time.

8.5 Sexual Assault, Domestic Violence, and Crime Resources

RAINN's National Sexual Assault Hotline: call 800-656-4673, text HOPE to 64673, or visit rainn.org/hotline.
National Domestic Violence Hotline: call 800-799-7233, text START to 88788, or visit thehotline.org.
Internet crime: report to the FBI's Internet Crime Complaint Center at ic3.gov.

Consider reporting crimes to local law enforcement. Seeking support does not require a police report.

9. State-Specific Notices, Updates, and Contact

9.1 Additional State Notices

Depending on your state, additional safety notices, screening disclosures, and requirements may apply. See our State-Specific Terms & Cancellation Notices and applicable disclosures. This Notice supplements, and does not replace, our separate Safety Policy or required notices.

9.2 Related Policies and Protected Rights

Read this Notice with our Terms of Service, Community Guidelines, and Privacy Policy. For covered state-specific matters, the State-Specific Terms control conflicting general terms, subject to non-waivable law. Nothing here limits non-waivable rights or good-faith reporting and help-seeking.

9.3 Updates, Accessibility, and Contact

Updates apply prospectively. Before changes take effect, we will provide notices and obtain consent as required by our Terms of Service or applicable law. Check the Last Updated date. For accessible formats or questions, email support@cuddle-global.com. Send safety concerns to safety@cuddle-global.com; for immediate danger, contact local emergency services.