Cuddle Safety Tips / Dating Safety Notice

Effective Date: May 8, 2026

1. Introduction, Scope, and Key Safety Principle

1.1 Purpose of These Safety Tips

These Safety Tips / Dating Safety Notice (“Safety Tips”) provide practical safety guidance for using Cuddle, including account safety, privacy, messaging, off-Service communications, scam warnings, payment-request warnings, sexual safety, consent, minor safety, in-person meetings, travel, reporting, emergency limits, and the limits of screening, verification, badges, account indicators, and safety tools.

These Safety Tips are not legal, medical, mental-health, financial, law-enforcement, crisis-response, or emergency advice. They do not replace your judgment, emergency services, professional help, reporting tools, blocking tools, or the Terms.

1.2 Scope

These Safety Tips apply to your use of Cuddle and to off-Service conduct connected to Cuddle, including interactions with another Cuddle user, information obtained through Cuddle, a Cuddle account, profile, message, Paid Feature, report, appeal, safety concern, payment request, prohibited-service signal, prohibited-payment signal, or enforcement concern.

Cuddle is an 18+ online dating and social connection service for eligible adults located in the United States. Minors may not use Cuddle, appear in content, communicate with users, purchase or use Paid Features, or otherwise interact with the Service.

1.3 Key Safety Principle

Move slowly. Protect your information. Respect boundaries. Trust your judgment. Stop communicating or leave a situation if something feels unsafe, coercive, deceptive, payment-related, sexually exploitative, commercially exploitative, or inconsistent with Cuddle’s rules.

A profile, message, match, like, photo, video, badge, account indicator, verification review, screening result, Paid Feature, read receipt, support response, or safety tool does not guarantee another user’s identity, age, location, background, relationship status, intentions, truthfulness, safety, compatibility, availability, or future conduct.

1.4 Emergency Limits

Cuddle support channels, reporting tools, safety tools, moderation tools, emails, appeals, billing channels, privacy channels, legal channels, and other Service channels are not emergency-response channels and may not be monitored in real time.

If you are in immediate danger, believe another person is in immediate danger, or need emergency assistance, contact local emergency services immediately.

1.5 Relationship to Other Terms

These Safety Tips should be read together with the Terms of Service, Community Guidelines, Prohibited Services, Payments & Commerce Policy, Privacy Policy, Purchase, Billing, Cancellation & Refund Terms, Paid Features Terms, Criminal Background Screening Disclosure, State-Specific Terms & Cancellation Notices, Contact / Legal Notices, checkout disclosures, purchase-specific terms, product disclosures, and applicable law.

The Community Guidelines control user-facing behavior rules. The Prohibited Services, Payments & Commerce Policy controls prohibited services, prohibited payments, external payment requests, user-to-user transfers of value, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, stored value, wallets, virtual credits, gift cards, cryptocurrency, payment facilitation, marketplace activity, and financial products or services. The Privacy Policy controls personal-information processing.

No Safety Tip, support response, moderation response, screening notice, product disclosure, Paid Feature, promotion, product test, complimentary access, limited access, contact instruction, or secure-upload process authorizes prohibited services, prohibited payments, external payment requests, user-to-user transfers of value, abuse, exploitation, unsafe conduct, or unlawful activity.

2. Core Safety Rules and User Responsibility

2.1 Use Your Own Judgment

You are responsible for deciding whether and how to interact with another user.

Cuddle may provide profiles, messages, discovery tools, matching or connection features, reporting tools, blocking tools, safety tools, Paid Features, support responses, moderation, verification review where used, and screening-related notices. These tools may help you make choices, but they do not replace your judgment.

Do not rely on a profile, photo, message, match, like, badge, account indicator, verification review, screening result, Paid Feature, read receipt, support response, or safety tool as proof that another user is truthful, safe, compatible, available, eligible, or appropriate to meet.

2.2 Move Slowly

Take time before trusting another user, sharing personal information, moving to another platform, sending photos, making plans, traveling, or meeting in person.

Be cautious if someone moves quickly, avoids ordinary conversation, refuses reasonable boundaries, pressures you to leave Cuddle, asks for secrecy, claims an emergency, gives inconsistent information, requests money or value, sends suspicious links, asks for payment credentials, or pushes you toward a payment app, gift card, cryptocurrency, QR code, wallet address, external checkout page, marketplace page, or other off-Service destination.

If something feels unsafe, deceptive, coercive, payment-related, sexually exploitative, commercially exploitative, or inconsistent with Cuddle’s rules, stop communicating and report the concern where appropriate.

2.3 Respect Boundaries

A match, like, message, profile view, Paid Feature, read receipt, prior conversation, or prior meeting does not mean that another user owes you a response, continued contact, contact information, photos, intimate content, off-Service communication, meeting, date, explanation, companionship, intimacy, money, value, or any other interaction.

Respect “no,” silence, unmatching, blocking, delays, declined invitations, declined requests, and changed boundaries.

Do not pressure, guilt, shame, threaten, insult, manipulate, monitor, retaliate against, or repeatedly contact another user because they do not respond, stop responding, decline to meet, decline to move off Cuddle, decline to share information, or set a boundary.

2.4 Do Not Send Money, Value, Credentials, or Sensitive Information

Do not send money, gift cards, prepaid cards, cryptocurrency, digital assets, wallet transfers, bank transfers, payment-app transfers, payment credentials, account credentials, authentication codes, verification codes, private keys, wallet credentials, identity-document images, government identification documents, intimate content, or other sensitive information to another user.

Cuddle purchases and Paid Features are for Cuddle-operated digital Service functionality only. They are not payments to or for another user, stored value, wallet balances, virtual credits, gift cards, cryptocurrency, payment facilitation, marketplace activity, financial products or services, or transfers of value between users.

2.5 Use Safety Tools and Get Help When Needed

Use available reporting, blocking, muting, unmatching, privacy, account-security, and support tools when you feel unsafe, pressured, deceived, harassed, exploited, or asked for money or value.

Cuddle may not be able to monitor, prevent, reverse, recover, remove, or investigate everything, especially activity outside Cuddle.

If you are in immediate danger, believe another person is in immediate danger, or need emergency assistance, contact local emergency services immediately.

No Safety Tip, report, support response, safety tool, moderation action, Paid Feature, product disclosure, promotion, product test, complimentary access, limited access, or secure-upload process authorizes prohibited services, prohibited payments, external payment requests, user-to-user transfers of value, abuse, exploitation, unsafe conduct, or unlawful activity.

3. Personal Information, Account Security, and Privacy

3.1 Protect Personal Information

Be careful about what you share with another user, in your profile, in messages, in photos, in videos if supported, in screenshots, in reports, in appeals, or through off-Service communications.

Do not share full payment card numbers, card security codes, full bank credentials, passwords, authentication codes, verification codes, private keys, wallet credentials, identity-document images, government identification documents, home address, workplace details, precise location, travel plans, medical information, immigration information, legal information, intimate content, information about minors, or other highly sensitive information with another user.

Do not pressure another user to share contact information, location information, workplace information, family information, payment information, identity-document images, government identification documents, intimate content, authentication codes, verification codes, or off-Service contact details.

A match, message, like, Paid Feature, read receipt, prior conversation, or prior meeting does not require anyone to share private information.

3.2 Protect Your Account

Protect your Cuddle account, email account, phone number, device, password, login credentials, payment method, and authentication methods.

Use strong passwords and do not reuse passwords across services where avoidable. Do not share login credentials, authentication codes, verification codes, password-reset links, account-recovery links, payment credentials, private keys, wallet credentials, or device access with another user.

Be cautious if someone asks to use your account, borrow your phone, verify a code, receive a code, open a link, install software, scan a QR code, connect a wallet, receive funds, forward funds, buy gift cards, transfer cryptocurrency, or act on their behalf.

If you believe your account, device, email, phone number, payment method, or authentication method has been lost, stolen, compromised, or misused, contact support@cuddle-global.com or security@cuddle-global.com promptly.

3.3 Sensitive Information and Secure Upload Limits

Do not send full payment card numbers, card security codes, passwords, authentication codes, full bank credentials, identity-document images, government identification documents, liveness data, face templates, faceprints, facial-geometry data, fingerprints, voiceprints, biometric identifiers, biometric templates, private keys, wallet credentials, intimate content, information about minors, medical records, or other highly sensitive information by ordinary email, ordinary messages, profile fields, reports, appeals, support channels, or mail.

When Cuddle needs identity-document or government-ID information for a specific safety, legal, privacy, refund, statutory-cancellation, account-recovery, dispute, Service-integrity, fraud-prevention, payment-risk, moderation, enforcement, billing, chargeback, or payment-dispute process, Cuddle will provide a secure upload flow or specific instructions for that process.

Do not use a user-provided link, QR code, payment handle, wallet address, external page, social-media profile, or third-party listing to upload identity documents, government identification documents, payment information, or other sensitive information.

3.4 Photos, Screenshots, Messages, and Re-Sharing Risks

Information you share with another user may be copied, saved, screenshotted, recorded, forwarded, posted, altered, misused, or distributed outside Cuddle.

Do not assume that a message, photo, video, profile detail, read receipt, limited message-deletion tool, incognito feature, visibility control, or privacy setting will prevent another user from saving or sharing information.

Do not copy, screenshot, record, forward, publish, expose, sell, trade, or misuse another person’s messages, photos, videos, profile information, intimate content, or private information to harass, threaten, shame, dox, blackmail, extort, sextort, exploit, impersonate, stalk, or harm them.

3.5 Financial and Payment Privacy

Do not share payment credentials, bank information, card information, payment-app details, gift-card codes, wallet credentials, cryptocurrency addresses, private keys, seed phrases, or account credentials with another user.

Paid Features are access to Cuddle-operated digital Service functionality only. They are not payments to or for another user, stored value, wallet balances, virtual credits, gift cards, cryptocurrency, payment facilitation, marketplace activity, financial products or services, or transfers of value between users.

No privacy setting, account-security step, support response, safety response, report, appeal, secure-upload process, Paid Feature, product test, complimentary access, or limited access authorizes prohibited services, prohibited payments, external payment requests, user-to-user transfers of value, abuse, exploitation, unsafe conduct, or unlawful activity.

4. Messaging, Off-Service Communications, and Digital Safety

4.1 Message With Care

Use Cuddle messages thoughtfully.

Do not assume that messages, photos, videos if supported, prompts, profile information, reactions, read receipts, or other communications will remain private, temporary, confidential, or limited to Cuddle.

Unless Cuddle expressly states otherwise for a specific feature, in-Service messaging should not be treated as a guaranteed secure channel for highly sensitive information. Other users may copy, save, screenshot, record, forward, disclose, misuse, alter, or distribute communications outside the Service.

Before sending anything, consider whether you would be harmed if that information were copied, saved, forwarded, shown to someone else, used out of context, or used to pressure you later.

4.2 Be Careful Moving Off Cuddle

Be cautious before moving a conversation to text messages, email, phone calls, video calls, social media, external messaging apps, file-sharing services, external websites, payment apps, or other off-Service channels.

You should not feel pressured to leave Cuddle. Treat it as a warning sign if another user insists on moving off the Service quickly, asks for secrecy, avoids ordinary questions, discourages reporting, sends unusual links, asks for money or value, asks for verification codes, or pushes you toward a payment app, payment link, QR code, wallet address, gift card, cryptocurrency, or digital asset.

If you move a conversation off Cuddle, Cuddle may have limited or no ability to review communications, investigate reports, preserve evidence, block users, detect scams, prevent payment requests, remove external content, reverse transfers, recover funds, or provide support.

4.3 Links, Files, QR Codes, and External Destinations

Do not click suspicious links, scan payment QR codes, download unknown files, open unexpected attachments, install software, connect a wallet, enter credentials, enter payment details, or provide verification codes based on another user’s request.

Be cautious with links or destinations that redirect, hide their destination, imitate Cuddle, ask you to log in, ask for payment information, request identity documents, ask for authentication codes, claim to offer investment, travel, emergency, verification, account-support, refund, or safety help, or require urgent action.

Do not use a user-provided link, QR code, external page, or third-party listing to upload sensitive information or complete a payment.

4.4 Payment Apps, Wallets, and External Checkouts

Do not use payment apps, bank transfers, wire transfers, gift cards, prepaid cards, vouchers, wallet transfers, wallet addresses, cryptocurrency, digital assets, payment handles, QR codes, external checkout pages, marketplace pages, creator monetization pages, or similar off-Service methods to send, receive, request, route, or transfer money or value.

Paid Features are purchased only through Cuddle’s authorized direct checkout flow and are for Cuddle-operated digital Service functionality only. They are not payments to or for another user, stored value, wallet balances, virtual credits, gift cards, cryptocurrency, payment facilitation, marketplace activity, financial products or services, or transfers of value between users.

4.5 Do Not Use Off-Service Channels to Evade Rules

You may not use external platforms, external messaging apps, payment apps, links, QR codes, payment handles, wallet addresses, screenshots, coded language, image text, or off-Service communications to evade Cuddle’s Terms, Community Guidelines, Prohibited Services, Payments & Commerce Policy, safety tools, reporting tools, payment-risk controls, fraud-prevention systems, moderation systems, privacy choices, account restrictions, payment restrictions, or enforcement actions.

Moving off Cuddle does not make prohibited services, prohibited payments, scams, harassment, sexual exploitation, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, user monetization, creator monetization, stored value, wallets, cryptocurrency, payment facilitation, marketplace activity, financial products or services, or user-to-user transfers of value permitted.

4.6 Pause, Block, or Report

If a conversation feels rushed, threatening, transactional, secretive, sexually coercive, financially focused, inconsistent, manipulative, or unsafe, pause before continuing.

You may block, mute, unmatch, or report another user through the Service where available. You may also contact safety@cuddle-global.com for safety concerns.

Do not put yourself at risk to collect evidence or continue communicating with an unsafe user merely to gather more information.

No Safety Tip, off-Service communication, link, QR code, external platform, support response, report, moderation action, Paid Feature, product disclosure, product test, complimentary access, limited access, or secure-upload process authorizes prohibited services, prohibited payments, external payment requests, user-to-user transfers of value, abuse, exploitation, unsafe conduct, or unlawful activity.

5. Scam, Payment Request, and Financial Exploitation Warnings

5.1 Treat Money or Value Requests as a Serious Warning Sign

Be very cautious if another user asks for money, gifts, reimbursement, support, deposits, fees, loans, investments, gift cards, prepaid cards, cryptocurrency, digital assets, wallet transfers, bank transfers, wire transfers, payment-app transfers, QR-code payments, payment handles, external checkout pages, or anything else of value.

Do not send money or value to another user. Do not buy gift cards, transfer cryptocurrency, connect a wallet, forward funds, receive funds for someone else, open accounts, share payment credentials, share authentication codes, share verification codes, share private keys, or act as a financial intermediary for another user.

A request may be unsafe even if it sounds romantic, urgent, emotional, temporary, reimbursable, voluntary, generous, supportive, private, safety-related, verification-related, travel-related, medical, legal, immigration-related, family-related, or emergency-related.

5.2 Common Scam Patterns

Scams may involve romance, emergencies, travel problems, medical needs, legal problems, immigration issues, customs fees, tax fees, shipping fees, investment opportunities, cryptocurrency trading, employment offers, housing offers, account recovery, refund claims, blackmail, extortion, sextortion, fake verification, fake safety fees, or fake Cuddle support.

Be cautious if someone quickly becomes intense, avoids ordinary questions, refuses video or in-person plans without a reasonable explanation, asks for secrecy, gives inconsistent stories, claims to be in crisis, asks you to leave Cuddle quickly, asks you not to report, or says that payment is required to keep talking, meet, verify identity, prove trust, unlock access, protect safety, or continue a relationship.

Do not rely on screenshots, receipts, investment dashboards, wallet balances, documents, badges, photos, videos, profile details, or emotional stories as proof that a request is safe or legitimate.

5.3 External Payment Methods and Payment Signals

Do not use payment apps, bank transfers, wire transfers, gift cards, prepaid cards, vouchers, cryptocurrency, digital assets, wallet addresses, QR codes, payment handles, external checkout pages, marketplace pages, creator monetization pages, fundraising pages, wish lists, external paid-access links, or similar off-Service methods to send, receive, request, route, or transfer money or value.

Do not click suspicious links, scan payment QR codes, enter payment information, connect a wallet, provide identity documents, provide government identification documents, upload sensitive information, install software, or provide authentication codes based on another user’s request.

If another user sends payment instructions, wallet addresses, gift-card instructions, suspicious links, or urgent financial requests, stop and report the concern.

5.4 Investment, Crypto, Employment, Housing, and Financial-Service Warnings

Cuddle is not a place to offer, request, arrange, promote, or discuss financial transactions with other users.

Be cautious of investment opportunities, cryptocurrency trading, token sales, wallet setup, recovery services, loan offers, credit offers, banking offers, insurance offers, brokerage offers, securities offers, employment offers, housing offers, immigration services, legal-service claims, tax claims, or any request to move, hold, receive, forward, invest, or protect funds.

Cuddle does not provide banking, lending, investment, brokerage, securities, insurance, credit, remittance, money transmission, payment facilitation, marketplace activity, stored value, wallets, virtual credits, cryptocurrency services, or other financial products or services.

5.5 Financial Exploitation and Pressure

Do not let another user pressure, shame, threaten, manipulate, guilt, flatter, or isolate you into sending money, value, documents, credentials, intimate content, or personal information.

Be especially cautious if someone targets loneliness, grief, disability, financial distress, medical need, immigration concerns, housing insecurity, family problems, relationship hopes, or emergency circumstances.

You should never need to pay another user for access, replies, continued conversation, photos, private content, companionship, meetings, dates, intimacy, travel, safety, verification, or proof of trust.

5.6 Cuddle Purchases Are Payments to Cuddle Only

Paid Features are purchased only through Cuddle’s authorized direct checkout flow and are for Cuddle-operated digital Service functionality only.

Paid Features are not payments to or for another user. They do not provide user-to-user payments, tips, donations, gifts, reimbursements, payouts, stored value, wallet balances, virtual credits, gift cards, cryptocurrency, payment facilitation, marketplace activity, financial products or services, or transfers of value between users.

No user can require you to buy a Paid Feature to pay them, reward them, verify them, protect them, meet them, continue messaging them, rescue them, reimburse them, unlock content, or access a private relationship.

5.7 What to Do if You Receive a Payment Request

If another user asks for money, value, payment credentials, authentication codes, verification codes, gift cards, cryptocurrency, wallet transfers, payment handles, QR codes, external checkout, suspicious links, or urgent financial help, do not proceed.

Do not continue engaging merely to collect more evidence if doing so creates risk. Use screenshots only where lawful and safe.

Report the user through the Service where available or contact safety@cuddle-global.com. For billing, refund, duplicate-charge, unauthorized-charge, chargeback, or payment-dispute issues involving a Cuddle purchase, contact billing@cuddle-global.com.

5.8 Limits of Cuddle Support

Cuddle may have limited or no ability to monitor, investigate, support, stop, reverse, recover, remove, insure, or adjudicate activity that occurs outside Cuddle.

Submitting a report does not guarantee account action, content removal, refund, payment reversal, recovery of funds, evidence preservation, response time, or a particular outcome.

No Safety Tip, report, support response, safety response, moderation action, billing response, Paid Feature, product disclosure, promotion, product test, complimentary access, limited access, or secure-upload process authorizes prohibited services, prohibited payments, external payment requests, user-to-user transfers of value, abuse, exploitation, unsafe conduct, or unlawful activity.

6. Sexual Safety, Consent, Adult Content, and Minor Safety

6.1 Respect Sexual Boundaries

Cuddle is an 18+ online dating and social connection service for eligible adults.

Respectful, lawful, non-commercial dating conversation between eligible adults may be allowed when it follows the Terms, Community Guidelines, Prohibited Services, Payments & Commerce Policy, these Safety Tips, and applicable law.

A match, like, message, prior conversation, prior photo, prior meeting, Paid Feature, read receipt, or off-Service communication does not create consent to sexual conversation, intimate content, private meetings, physical contact, continued contact, or any sexual, romantic, intimate, or companionship interaction.

Consent must be specific, voluntary, informed, and ongoing. Anyone may change their mind at any time. If another user declines, hesitates, stops responding, unmatches, blocks you, changes the subject, or sets a boundary, respect it immediately.

6.2 Watch for Sexual Pressure or Coercion

Treat sexual pressure, secrecy, urgency, isolation, or control as serious warning signs.

Be cautious if another user pressures you to send intimate content, continue sexual conversation, meet privately, meet in a remote location, travel, keep a conversation secret, move off Cuddle, ignore safety concerns, avoid reporting, or do something that makes you uncomfortable.

You should not feel pressured to prove trust, affection, attraction, loyalty, seriousness, safety, identity, or commitment by sharing intimate content, meeting in private, traveling, sending money or value, or providing personal information.

Do not use Paid Features, messaging access, read receipt visibility, limited message deletion, incognito browsing, visibility controls, reports, appeals, support channels, or off-Service communications to pressure, monitor, shame, threaten, manipulate, expose, or control another user.

6.3 No Adult Content Monetization or Sexual Services

Cuddle is not an adult content platform, pornography service, adult live-chat service, paid sexual-messaging service, escort service, sexual-services platform, compensated dating service, sugar dating service, paid-companionship platform, creator-monetization platform, user-monetization platform, or marketplace for sexual content, intimacy, companionship, meetings, dates, or access to users.

Do not use Cuddle to request, offer, sell, buy, exchange, arrange, advertise, monetize, route, disguise, or facilitate adult content, pornography, adult live-chat, paid intimate content, paid sexual messaging, sexual services, escort services, prostitution, compensated dating, sugar arrangements, paid companionship, paid meetings, paid dates, or payment or value in exchange for access, conversation, companionship, intimacy, sexual content, or sexual activity.

This applies even if the request is described as generosity, appreciation, hosting, private chat, private content, travel help, gifts, donations, allowance, sponsorship, tribute, support, safety fee, verification fee, deposit, reimbursement, or voluntary help.

Paid Features are access to Cuddle-operated digital Service functionality only. They are not payments to or for another user and do not authorize adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, paid companionship, or user-to-user transfers of value.

6.4 No Non-Consensual Intimate Content or Intimate Abuse

Do not request, share, threaten to share, preserve, sell, distribute, or misuse intimate content without clear consent.

Do not use private messages, screenshots, photos, videos, altered images, synthetic media, deepfakes, recordings, or sexualized content to shame, expose, threaten, blackmail, extort, sextort, stalk, harass, manipulate, or control another person.

Do not assume that limited message deletion, incognito browsing, visibility controls, or any privacy-related feature will fully remove content from another user’s device, screenshots, notifications, backups, logs, legal records, safety records, or locations outside Cuddle’s control.

Before sending any intimate or sensitive content, consider whether it could be copied, saved, forwarded, posted, altered, or used out of context.

6.5 Minor Safety

Cuddle is for adults only. Minors may not create accounts, access the Service, appear in content, communicate with users, purchase or use Paid Features, submit reports, or otherwise interact with Cuddle.

Do not create an account for a minor, allow a minor to use your account, misrepresent a minor as an adult, pretend to be a minor to interact with users, target minors, or use Cuddle to identify, contact, solicit, groom, exploit, endanger, traffic, expose, shame, threaten, blackmail, extort, dox, sexualize, or otherwise harm minors.

Do not create, request, possess, upload, send, display, distribute, link to, preserve, promote, or otherwise make available content that sexualizes, exploits, abuses, endangers, identifies, targets, depicts, or otherwise involves minors unlawfully or inappropriately.

If you believe a minor is using Cuddle, appears in content, is being targeted, or is in danger, report it through available tools or contact safety@cuddle-global.com. If there is immediate danger, contact local emergency services.

6.6 Exploitation and Serious Harm

Do not facilitate, promote, arrange, conceal, or support exploitation, trafficking, grooming, forced sexual conduct, coerced companionship, forced labor, abuse, sexual assault, violence, stalking, blackmail, extortion, sextortion, doxxing, fraud, or other serious harm.

Be cautious if someone uses vulnerability, loneliness, grief, disability, immigration concerns, housing insecurity, medical need, financial distress, family problems, or emergency circumstances to pressure you into sex, intimacy, secrecy, travel, money, documents, credentials, or unsafe meetings.

No Safety Tip, report, support response, safety response, moderation action, Paid Feature, product disclosure, promotion, product test, complimentary access, limited access, or secure-upload process authorizes prohibited services, prohibited payments, external payment requests, user-to-user transfers of value, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, abuse, exploitation, unsafe conduct, or unlawful activity.

7. In-Person Meetings, Travel, Location, and Emergency Safety

7.1 Meet Carefully

Meeting another user in person is your choice and responsibility.

Before meeting, take time to assess whether the person, plan, location, timing, transportation, and circumstances feel safe. Do not meet because someone pressures you, shames you, rushes you, threatens you, asks for secrecy, asks for money or value, or says that meeting is required to prove trust, affection, seriousness, safety, identity, or commitment.

No profile, message, match, like, photo, video, badge, account indicator, verification review, screening result, Paid Feature, read receipt, support response, or safety tool guarantees that another user is safe, truthful, eligible, compatible, available, or appropriate to meet.

7.2 Choose Safer Meeting Settings

Consider meeting in a public place for an initial meeting.

Tell a trusted person where you are going, who you plan to meet, and when you expect to return. Consider sharing your own plan directly with that trusted person instead of relying on another user.

Arrange your own transportation when possible. Avoid depending on another user for transportation, lodging, money, access to your phone, or the ability to leave.

Keep your phone charged, protect your belongings, watch your drink and personal items, and leave if you feel uncomfortable, pressured, impaired, trapped, isolated, or unsafe.

Do not go to a private, remote, unfamiliar, or isolated location unless you have carefully considered the risks and are comfortable with the situation.

7.3 Travel, Lodging, and Location Safety

Be cautious about travel plans with another user, especially early in an interaction.

Do not send money, reimbursements, deposits, travel costs, lodging costs, transportation costs, gift cards, cryptocurrency, wallet transfers, or other value to another user for travel, lodging, meetings, dates, safety, verification, emergencies, or companionship.

Do not share precise location, home address, hotel room, workplace, travel itinerary, family information, or other sensitive details unless you are comfortable with the risk.

Turn off location sharing or metadata where appropriate. Be aware that photos, videos, screenshots, maps, ride-share details, and location-based features may reveal more information than you intend.

7.4 Alcohol, Substances, and Impaired Judgment

Use caution with alcohol, drugs, unfamiliar substances, or any situation that may impair judgment, consent, awareness, or ability to leave.

Do not accept drinks, substances, rides, lodging, or private invitations if you feel pressured or uncertain.

You may not pressure another user to drink, use substances, ignore discomfort, travel, meet privately, stay longer, go somewhere isolated, or continue an interaction after they hesitate, decline, or set a boundary.

7.5 Emergency Limits

Cuddle support channels, reporting tools, safety tools, moderation tools, emails, appeals, billing channels, privacy channels, legal channels, and other Service channels are not emergency-response channels and may not be monitored in real time.

If you are in immediate danger, believe another person is in immediate danger, or need emergency assistance, contact local emergency services immediately.

Cuddle does not supervise, verify, control, attend, endorse, guarantee, or assume responsibility for in-person meetings, dates, travel, lodging, transportation, events, private locations, or other offline interactions between users, except where applicable law requires otherwise.

7.6 Report Safety Concerns

If a user pressures you to meet, travel, keep secrets, avoid reporting, send money, provide value, share sensitive information, move to a private location, or engage in sexual, romantic, financial, or companionship activity that feels unsafe, stop and report the concern where appropriate.

You may report safety concerns through the Service where available or contact safety@cuddle-global.com.

Do not put yourself at risk to collect evidence or continue communicating with an unsafe user merely to gather more information.

No Safety Tip, in-person meeting, travel plan, location-sharing choice, report, support response, safety response, moderation action, Paid Feature, product disclosure, promotion, product test, complimentary access, limited access, or secure-upload process authorizes prohibited services, prohibited payments, external payment requests, user-to-user transfers of value, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, payment facilitation, marketplace activity, stored value, wallets, cryptocurrency, financial products or services, abuse, exploitation, unsafe conduct, or unlawful activity.

8. Reporting, Preserving Information, Review, Outcomes, and Emergency Limits

8.1 Report Safety Concerns

If you see or experience unsafe, abusive, deceptive, exploitative, payment-related, sexual-pressure-related, minor-related, privacy-related, or prohibited conduct, report it through the Service where available or contact safety@cuddle-global.com.

Report concerns involving harassment, threats, stalking, impersonation, blackmail, extortion, sextortion, doxxing, scams, payment requests, external payment links, gift-card requests, cryptocurrency requests, wallet-address requests, QR-code requests, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, minor safety, exploitation, trafficking, or other serious harm.

For billing, refund, duplicate-charge, unauthorized-charge, chargeback, billing-error, unauthorized-transaction, or payment-dispute issues involving a Cuddle purchase, contact billing@cuddle-global.com.

8.2 What to Include in a Report

Reports should be truthful, relevant, and reasonably specific.

Where lawful and safe, include information that helps Cuddle understand and locate the issue, such as profile or account identifiers, message references, screenshots, links, QR codes, payment handles, wallet addresses, external platform references, approximate dates and times, transaction references where relevant, and a clear description of what happened.

Do not put yourself at risk to collect evidence. Do not continue communicating with an unsafe user merely to gather more information.

Do not submit knowingly false, fabricated, altered, misleading, abusive, retaliatory, duplicative, or bad-faith reports, evidence, complaints, notices, or appeals.

8.3 Preserving Information Safely

If it is safe and lawful, you may preserve information related to a concern, such as usernames, profile details, messages, dates, times, payment requests, links, QR codes, payment handles, wallet addresses, external account names, or screenshots.

Preserving information does not mean you should keep engaging with a person who is threatening, coercive, exploitative, deceptive, payment-focused, or unsafe.

Do not share preserved information publicly, retaliate, harass, dox, threaten, shame, blackmail, extort, or expose another person. Use reporting tools or official contact channels instead.

Cuddle may have limited or no ability to preserve, recover, authenticate, or review information that has been deleted, altered, moved off Cuddle, stored only on another user’s device, or shared through an external platform.

8.4 Sensitive Information and Secure Upload Limits

Do not send full payment card numbers, card security codes, passwords, authentication codes, full bank credentials, identity-document images, government identification documents, liveness data, face templates, faceprints, facial-geometry data, fingerprints, voiceprints, biometric identifiers, biometric templates, private keys, wallet credentials, intimate content, information about minors, medical records, or other highly sensitive information by ordinary email, ordinary messages, profile fields, reports, appeals, support channels, or mail.

When Cuddle needs identity-document or government-ID information for a specific safety, legal, privacy, refund, statutory-cancellation, account-recovery, dispute, Service-integrity, fraud-prevention, payment-risk, moderation, enforcement, billing, chargeback, or payment-dispute process, Cuddle will provide a secure upload flow or specific instructions for that process.

8.5 Cuddle Review and Possible Actions

Cuddle may review accounts, profiles, messages, photos, videos if supported, prompts, links, QR codes, payment handles, wallet addresses, external platform references, screenshots, reports, appeals, support communications, purchase activity, payment-risk signals, fraud-prevention signals, device information, IP-address information, moderation history, and related records where reasonably necessary.

Cuddle may use human review, automated review, machine-assisted tools, service-provider tools, fraud-prevention tools, payment-risk tools, safety tools, moderation tools, account-linking analysis, device checks, velocity limits, feature limits, payment-method blocks, and other operational methods.

Where appropriate, Cuddle may remove content, limit messaging, restrict visibility, restrict purchases, revoke Paid Features, block payment methods, require verification, preserve records, suspend or terminate accounts, block re-registration, respond to payment disputes, cooperate with service providers, payment participants, banks, card networks, regulators, law enforcement, courts, or other lawful authorities, and take other action permitted by applicable terms and law.

8.6 Outcomes Are Not Guaranteed

Submitting a report does not guarantee content removal, account restriction, account termination, refund, payment reversal, recovery of funds, preservation of all evidence, disclosure of review details, response time, or a particular outcome.

Cuddle may not be able to monitor, investigate, support, stop, reverse, recover, remove, or adjudicate activity that occurs outside Cuddle.

Cuddle may limit the information it shares about a report, review, enforcement action, safety process, fraud-prevention process, payment-risk process, or legal process to protect privacy, safety, security, legal compliance, fraud prevention, payment-risk management, and Service integrity.

8.7 Emergency Limits

Cuddle support channels, reporting tools, safety tools, moderation tools, emails, appeals, billing channels, privacy channels, legal channels, and other Service channels are not emergency-response channels and may not be monitored in real time.

If you are in immediate danger, believe another person is in immediate danger, or need emergency assistance, contact local emergency services immediately.

8.8 No Prohibited Use and Non-Waivable Rights

No Safety Tip, report, preserved information, review, moderation action, enforcement action, support response, refund response, chargeback process, payment-dispute process, safety tool, Paid Feature, product disclosure, promotion, product test, complimentary access, limited access, service-provider relationship, operational-vendor relationship, payment-participant relationship, legal process, or secure-upload process authorizes prohibited services, prohibited payments, external payment requests, user-to-user transfers of value, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, payment facilitation, marketplace activity, stored value, wallets, cryptocurrency, financial products or services, abuse, exploitation, unsafe conduct, or unlawful activity.

Nothing in this Section limits any non-waivable payment, refund, statutory-cancellation, billing-error, unauthorized-transaction, chargeback, privacy, safety, reporting, consumer-protection, court-access, public-injunctive-relief, or other right under applicable law.

9. Verification, Background Screening, Fraud-Prevention, Payment-Risk, and Safety Feature Limits

9.1 Verification and Safety Tools Have Limits

Cuddle may use account checks, email or phone verification, age confirmation, supported-area review, account-ownership review, fraud-prevention tools, payment-risk tools, moderation tools, reporting tools, blocking tools, safety tools, badges, account indicators, and screening-related notices where available.

These tools may help Cuddle operate the Service, review reports, manage risk, enforce rules, and provide safety-related information.

They do not guarantee that another user is safe, truthful, eligible, compatible, available, verified, background-checked, free of criminal history, free of sex-offender-registry history, trustworthy, or appropriate to meet.

9.2 Identity-Document and Government-ID Review

Where reasonably necessary, Cuddle may use internal, manual, non-liveness photo or selfie review and identity-document or government-ID review for limited verification, safety, fraud-prevention, payment-risk, account-integrity, legal, privacy, refund, statutory-cancellation, dispute, moderation, or enforcement purposes.

Cuddle does not currently use a third-party identity-verification vendor, government-ID verification vendor, biometric verification provider, liveness provider, facial-recognition provider, or face-matching provider.

Cuddle does not conduct liveness checks, facial-feature analysis, facial recognition, facial-geometry analysis, face-template creation, faceprint creation, fingerprint verification, voiceprint verification, biometric-identifier processing, biometric-template processing, or biometric verification.

When Cuddle needs identity-document or government-ID information for a specific process, Cuddle will provide a secure upload flow or specific instructions for that process.

9.3 Background Screening and Account Indicators

Cuddle may provide screening-related notices, badges, account indicators, safety information, or screening features where offered, required, or described in a specific program, state, product disclosure, or Criminal Background Screening Disclosure.

Any background screening, registry screening, badge, account indicator, verification review, fraud-prevention review, payment-risk review, moderation review, or safety tool may be limited, delayed, incomplete, unavailable, inaccurate, dependent on user-provided information, dependent on available records, limited by law, or circumvented.

Unless Cuddle expressly states otherwise for a specific feature, program, state, or user category, Cuddle does not conduct criminal background checks, sex-offender-registry checks, comprehensive identity verification, relationship-status checks, marital-status checks, intention checks, employment checks, financial checks, health checks, immigration checks, social-media checks, or safety clearances on every user.

9.4 Fraud-Prevention and Payment-Risk Limits

Cuddle may use fraud-prevention and payment-risk tools to help detect scams, fake accounts, account takeover, payment abuse, chargeback abuse, card testing, payment-method testing, prohibited payments, external payment requests, user-to-user transfers of value, transaction laundering, sanctions risk, and other misuse.

These tools are not a guarantee that Cuddle will detect every scam, unsafe user, prohibited payment, external transfer, suspicious link, fake profile, or harmful interaction.

Do not rely on Cuddle’s tools as a substitute for your own caution. Be alert for requests involving money, gift cards, cryptocurrency, wallet addresses, QR codes, payment apps, external checkout pages, suspicious links, urgency, secrecy, or pressure.

9.5 No Safety Guarantee

No verification review, background-screening notice, badge, account indicator, fraud-prevention tool, payment-risk tool, moderation action, support response, safety tool, report response, Paid Feature, product disclosure, product test, complimentary access, limited access, or secure-upload process guarantees another user’s identity, age, location, background, criminal history, sex-offender status, intentions, truthfulness, safety, compatibility, availability, or future conduct.

No such process authorizes prohibited services, prohibited payments, external payment requests, user-to-user transfers of value, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, payment facilitation, marketplace activity, stored value, wallets, cryptocurrency, financial products or services, abuse, exploitation, unsafe conduct, or unlawful activity.

9.6 Use Reports and Emergency Resources

If something seems unsafe, deceptive, exploitative, payment-related, sexually coercive, minor-related, or inconsistent with Cuddle’s rules, stop communicating and report the concern where appropriate.

You may report safety concerns through the Service where available or contact safety@cuddle-global.com.

Cuddle channels are not emergency-response channels and may not be monitored in real time. If you are in immediate danger, believe another person is in immediate danger, or need emergency assistance, contact local emergency services immediately.

10. Relationship to Other Terms, Contact, Changes, and Non-Waivable Rights

10.1 Relationship to Other Terms

These Safety Tips should be read together with the Terms of Service, Community Guidelines, Prohibited Services, Payments & Commerce Policy, Privacy Policy, Purchase, Billing, Cancellation & Refund Terms, Paid Features Terms, Criminal Background Screening Disclosure, State-Specific Terms & Cancellation Notices, Contact / Legal Notices, checkout disclosures, purchase-specific terms, product disclosures, and applicable law.

These Safety Tips provide practical dating safety guidance. The Community Guidelines control user-facing behavior rules. The Prohibited Services, Payments & Commerce Policy controls prohibited services, prohibited payments, external payment requests, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, stored value, wallets, virtual credits, gift cards, cryptocurrency, payment facilitation, marketplace activity, financial products or services, and user-to-user transfers of value.

The Privacy Policy controls personal-information processing, including secure-upload processes and identity-document or government-ID information. The Purchase Terms control checkout, billing, refunds, statutory cancellations, chargebacks, payment disputes, and payment-risk controls. The Paid Features Terms control Paid Feature functionality, access, limits, expiration, availability, no cash value, non-transferability, promotional access, complimentary access, product tests, and feature-specific restrictions.

The Criminal Background Screening Disclosure explains screening, verification, badge, account-indicator, and safety-tool limitations. The State-Specific Terms & Cancellation Notices control state-specific cancellation, refund, dating-service, social-referral-service, screening, fraud, safety, payment, privacy, and other non-waivable state-specific rights.

10.2 Contact Channels

For safety concerns, use in-Service reporting tools where available or contact safety@cuddle-global.com.

For general support, contact support@cuddle-global.com.

For billing, refund, duplicate-charge, unauthorized-charge, chargeback, billing-error, unauthorized-transaction, or payment-dispute questions involving a Cuddle purchase, contact billing@cuddle-global.com.

For statutory cancellation requests or another cancellation right provided by law, contact cancellations@cuddle-global.com.

For privacy requests, contact privacy@cuddle-global.com. For security reports, contact security@cuddle-global.com. For formal legal notices, contact legal@cuddle-global.com. For eligible enforcement appeals, contact appeals@cuddle-global.com.

Use the channel that best matches your request. Using the wrong channel may delay review and may not satisfy a legal deadline unless law requires otherwise or Cuddle accepts the communication in writing.

Cuddle channels are not emergency-response channels and may not be monitored in real time. If you are in immediate danger, contact local emergency services immediately.

10.3 Changes to These Safety Tips

Cuddle may update these Safety Tips from time to time and will provide notice where required by law.

No update, support response, safety response, moderation response, appeal response, billing response, legal response, screening notice, product disclosure, checkout disclosure, purchase-specific term, Paid Feature, promotion, product test, complimentary access, limited access, state-specific notice, contact instruction, or secure-upload process authorizes prohibited services, prohibited payments, external payment requests, user-to-user transfers of value, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, payment facilitation, marketplace activity, stored value, wallets, virtual credits, gift cards, cryptocurrency, money transmission, financial products or services, abuse, exploitation, unsafe conduct, or unlawful activity.

10.4 Non-Waivable Rights

Nothing in these Safety Tips limits any non-waivable privacy, safety, reporting, appeal, payment, refund, statutory-cancellation, billing-error, unauthorized-transaction, chargeback, consumer-protection, dating-service, social-referral-service, accessibility, anti-discrimination, data-security, breach-notification, consent, opt-out, intellectual-property, court-access, public-injunctive-relief, or other right under applicable law.

If another Cuddle term, state-specific notice, checkout disclosure, purchase-specific term, payment-participant rule, or applicable law provides a more specific or greater non-waivable right, that term, notice, disclosure, rule, or law controls to the extent required.