Cuddle Safety Tips / Dating Safety Notice

Effective Date: May 8, 2026

1. Introduction and Scope

1.1 Purpose of This Notice

Cuddle is an 18+ online dating and social connection service for eligible adults. These Safety Tips / Dating Safety Notice (“Safety Tips”) provide practical guidance for using Cuddle, communicating with other users, protecting your information, recognizing risky behavior, reporting concerns, and making safer decisions before, during, and after online or in-person interactions.

These Safety Tips are designed to support your safety and awareness. They do not eliminate all risks, and they do not guarantee that any user is safe, truthful, verified, compatible, available, or appropriate to interact with.

1.2 How These Safety Tips Apply

These Safety Tips are Additional Terms under the Cuddle Terms of Service.

They apply to your use of Cuddle, including accounts, profiles, messages, discovery features, matching or connection features, Paid Features, reports, support requests, off-Service communications connected to Cuddle, and in-person meetings or interactions that arise from use of Cuddle.

You are responsible for your own decisions, communications, meetings, travel, information sharing, and interactions with other users.

1.3 Not an Emergency Service

Cuddle support channels, reporting tools, safety tools, moderation tools, emails, appeals, and other Service channels are not emergency-response channels.

If you are in immediate danger, believe another person is in immediate danger, or need emergency assistance, do not rely on Cuddle. Contact local emergency services, law enforcement, crisis services, medical professionals, or another appropriate emergency resource immediately.

1.4 Relationship to Other Rules

These Safety Tips should be read together with the Terms of Service, Privacy Policy, Community Guidelines, Prohibited Services, Payments & Commerce Policy, Purchase Terms, Paid Features Terms, Criminal Background Screening Disclosure, State-Specific Terms & Cancellation Notices, Contact / Legal Notices, and applicable law.

2. Use Judgment and Understand Dating Risks

2.1 Online Dating Involves Real-World Risks

Online dating and social connection can be meaningful, but they also involve risk.

Other users may provide false, incomplete, outdated, or misleading information about their identity, age, location, relationship status, marital status, intentions, availability, background, employment, financial condition, health, safety, or personal circumstances.

A profile, message, photo, badge, account indicator, verification status, Paid Feature, match, like, conversation, or prior interaction should not be treated as a guarantee that another user is safe, truthful, compatible, available, eligible, or appropriate to meet.

2.2 Cuddle Does Not Guarantee Users or Outcomes

Cuddle does not guarantee matches, replies, messages, conversations, meetings, dates, relationships, compatibility, visibility, engagement, user truthfulness, user identity, user intentions, user availability, user safety, or any particular outcome.

You are responsible for deciding whether to communicate with another user, trust another user, share information, move a conversation off Cuddle, meet in person, travel, or take any action based on another user’s profile, message, request, statement, or conduct.

Use your own judgment. If something feels unsafe, pressured, rushed, inconsistent, secretive, transactional, or suspicious, pause, leave the conversation, block the user, report the concern, or seek help.

2.3 Be Careful With Trust and Urgency

Be cautious if another user quickly asks to move off Cuddle, requests secrecy, avoids basic questions, gives inconsistent information, pressures you to respond, asks for money or value, asks for verification codes, asks for payment credentials, asks for intimate content, or creates urgency around travel, emergencies, investments, immigration, family issues, medical issues, business opportunities, or meeting arrangements.

Scammers and unsafe users may appear friendly, romantic, urgent, generous, vulnerable, successful, or trustworthy. Do not rely only on emotion, urgency, photos, profile details, or promises.

2.4 Safety Tools Help, But Do Not Eliminate Risk

Cuddle may provide reporting tools, blocking tools, moderation tools, fraud-prevention tools, payment-risk tools, safety notices, privacy settings, visibility settings, and verification features where used.

These tools are designed to support safety and Service integrity, but they do not eliminate all risks. They may be limited, unavailable, incomplete, delayed, inaccurate, or dependent on user-provided information or third-party information.

No safety feature, verification feature, badge, account indicator, screening result, fraud-prevention tool, payment-risk tool, or moderation action guarantees that a user is safe, truthful, verified, compatible, or appropriate to interact with.

3. Protect Your Account, Privacy, and Personal Information

3.1 Protect Your Account and Access Methods

Protect your Cuddle account, email account, phone number, device, browser, payment method, and authentication methods.

Use a strong password where passwords are used. Do not share your login credentials, authentication codes, verification codes, account recovery information, payment method access, or device access with another person.

Be especially careful when using shared, household, workplace, borrowed, public, managed, monitored, or non-private devices or networks. Other people with access to your device, browser, email, phone, notifications, saved passwords, browser history, local storage, payment method, or authentication codes may be able to access, discover, copy, screenshot, forward, record, or misuse your account or information.

If you believe your account, device, login credentials, email, phone number, payment method, or authentication method has been lost, stolen, compromised, or misused, contact support@cuddle-global.com or security@cuddle-global.com promptly.

3.2 Be Careful With Personal Information

Think carefully before sharing personal information with another user.

You should not share highly sensitive information, including full payment card numbers, card security codes, bank credentials, passwords, authentication codes, verification codes, private keys, wallet credentials, government identification documents, home address, workplace details, travel plans, medical information, legal information, immigration information, information about children, intimate content, or private information about another person.

You should also be careful with information that may identify or expose you, such as your workplace, employer, family information, regular locations, social media accounts, photos showing location details, or information about your relationship status or personal circumstances.

3.3 Messages and Content Can Be Copied

Do not assume that messages, photos, videos, prompts, profile information, or other content will remain private.

Unless Cuddle expressly states otherwise for a specific feature, in-Service messaging should not be treated as a guaranteed secure channel for highly sensitive information. Other users may copy, save, screenshot, record, forward, disclose, misuse, or distribute information outside the Service.

Limited message deletion, blocking, unmatching, privacy settings, incognito browsing, visibility controls, or other features may help you manage parts of your Service experience, but they do not guarantee confidentiality, anonymity, secrecy, deletion from all locations, freedom from screenshots, or freedom from disclosure.

3.4 Respect Other People’s Privacy

Do not share another person’s private information without appropriate authorization.

You may not use Cuddle to dox, expose, shame, blackmail, extort, impersonate, threaten, harass, surveil, investigate, or misuse another person’s personal information, intimate content, messages, screenshots, workplace information, family information, payment information, identity documents, account credentials, verification codes, or other sensitive information.

4. Messaging, Off-Service Communications, and Digital Safety

4.1 Message With Care

Use messages thoughtfully.

Do not assume that messages, photos, videos, prompts, profile information, reactions, or other communications will remain private, temporary, confidential, or limited to Cuddle.

Unless Cuddle expressly states otherwise for a specific feature, in-Service messaging should not be treated as a guaranteed secure channel for highly sensitive information. Other users may copy, save, screenshot, record, forward, disclose, misuse, or distribute communications outside the Service.

Before sending anything, consider whether you would be harmed if that information were copied, saved, forwarded, shown to someone else, or used out of context.

4.2 Be Careful Moving Off Cuddle

Be cautious before moving a conversation to text messages, email, phone calls, video calls, social media, external messaging apps, file-sharing services, external websites, payment apps, or other off-Service channels.

If you move a conversation off Cuddle, Cuddle may have limited ability to review communications, investigate reports, preserve evidence, block users, detect scams, prevent payment requests, or provide support.

You should not feel pressured to move off Cuddle. If another user insists on moving off the Service quickly, asks for secrecy, avoids basic questions, or asks you to use an external payment app or payment link, treat that as a warning sign.

4.3 Avoid Sharing Sensitive Digital Information

Do not share passwords, authentication codes, verification codes, account recovery information, payment credentials, bank credentials, private keys, wallet credentials, gift-card codes, government identification documents, or highly sensitive personal information with another user.

Do not scan payment QR codes, click suspicious links, download unknown files, open unexpected attachments, or use external checkout pages sent by another user.

Be cautious with links that redirect, hide their destination, ask you to log in, ask for payment details, ask for verification codes, or claim to offer investment, travel, emergency, verification, or account-support help.

4.4 Do Not Use Off-Service Channels to Evade Rules

You may not use external platforms, external messaging apps, payment apps, links, QR codes, payment handles, wallet addresses, screenshots, coded language, or off-Service communications to evade Cuddle’s Terms, safety tools, reporting tools, payment-risk controls, fraud-prevention systems, moderation systems, or enforcement actions.

Moving off Cuddle does not make prohibited services, prohibited payments, scams, harassment, sexual exploitation, escort services, compensated dating, sugar arrangements, or user-to-user transfers of value permitted.

4.5 Pause, Block, or Report

If a conversation feels rushed, threatening, transactional, secretive, sexually coercive, financially focused, or inconsistent, pause before continuing.

You may block, mute, unmatch, or report another user through the Service. You may also contact safety@cuddle-global.com for safety concerns.

5. Scams, Money Requests, Gift Cards, Crypto, and External Payments

5.1 Never Send Money or Value to Another User

Do not send money or anything of value to another user.

This includes cash, gifts, gift cards, prepaid cards, vouchers, payment-app transfers, bank transfers, wire transfers, cryptocurrency, digital assets, loans, investments, deposits, reimbursement payments, travel costs, emergency help, verification fees, safety fees, meeting fees, dating fees, companionship fees, payment credentials, account credentials, authentication codes, verification codes, private keys, wallet credentials, or anything else of value.

Paid memberships and Paid Features are payments to Cuddle only for Cuddle-operated digital Service functionality. They are not payments to other users, payments on behalf of other users, tips, donations, payouts, compensation, or transfers of value.

5.2 Common Scam Warning Signs

Be cautious if another user asks for money, value, payment credentials, verification codes, or financial help.

Common warning signs include emergency stories, travel problems, medical issues, family issues, immigration issues, legal issues, customs fees, tax issues, shipping issues, device problems, account problems, verification problems, investment opportunities, job opportunities, business opportunities, cryptocurrency opportunities, inheritance claims, military stories, or requests to receive and forward funds.

Scammers may appear kind, romantic, urgent, successful, generous, vulnerable, or trustworthy. They may build trust over time, create emotional pressure, ask for secrecy, avoid video or in-person verification, move quickly off Cuddle, or claim that a payment is temporary, voluntary, reimbursable, or needed to meet.

5.3 Gift Cards, Cryptocurrency, and Payment Apps

Gift cards and cryptocurrency are common scam methods.

Do not buy, photograph, upload, verify, redeem, or send gift cards, prepaid cards, vouchers, codes, cryptocurrency, digital assets, private keys, seed phrases, wallet credentials, or wallet addresses for another user.

Do not use payment apps, payment handles, QR codes, external payment links, bank-transfer instructions, wire instructions, fundraising links, wish-list links, external checkout pages, or similar off-Service methods to send or receive money or value.

If another user sends you a payment handle, wallet address, QR code, payment link, gift-card instruction, crypto instruction, or bank-transfer instruction, treat it as a serious warning sign.

5.4 Verification Codes, Accounts, and Money-Mule Requests

Do not share authentication codes, verification codes, account recovery codes, passwords, login credentials, payment credentials, private keys, wallet credentials, or identity documents with another user.

Do not open accounts, receive funds, forward funds, transfer cryptocurrency, buy gift cards, accept deposits, provide your payment method, provide your bank account, or act as an intermediary for another user.

Requests like these may be part of account takeover, money-mule activity, payment abuse, fraud, or financial exploitation.

5.5 External Payments Are Not Cuddle Purchases

Money, gift cards, cryptocurrency, payment-app transfers, bank transfers, wire transfers, loans, investments, credentials, codes, or anything else of value sent outside Cuddle’s authorized checkout flow are not Cuddle purchases.

Cuddle does not process, reverse, refund, mediate, guarantee, recover, or assume responsibility for external transfers or off-Service financial activity.

5.6 What to Do

If another user asks you to send money, buy gift cards, transfer cryptocurrency, use a payment app, provide payment credentials, provide verification codes, scan a QR code, open an account, receive funds, forward funds, or participate in a financial transaction, do not proceed.

Block or report the user through the Service. You may also contact safety@cuddle-global.com.

For billing, refund, cancellation, chargeback, or unauthorized-transaction questions involving a Cuddle purchase, contact billing@cuddle-global.com.

6. Meeting in Person and Travel Safety

6.1 Decide Carefully Before Meeting

You are responsible for deciding whether, when, where, and how to meet another user in person.

Before meeting, consider whether the person’s profile, messages, requests, timing, behavior, and explanations seem consistent and safe. Be cautious if someone pressures you to meet quickly, meet secretly, avoid public places, travel far, share private details, depend on them for transportation, or ignore your concerns.

A match, message, conversation, verification status, Paid Feature, profile detail, or prior interaction does not guarantee that another user is safe, truthful, compatible, available, or appropriate to meet.

6.2 First Meetings

For a first meeting, consider meeting in a public place where other people are present.

Avoid remote, isolated, private, or unfamiliar locations for an initial meeting. This may include private homes, hotel rooms, vehicles, remote outdoor areas, workplaces after hours, or places where you cannot leave easily.

Tell a trusted person where you are going, who you are meeting, and when you expect to return. Consider sharing your location with a trusted person, checking in during or after the meeting, and keeping your phone charged.

Arrange your own transportation. Do not rely on another user for transportation, lodging, money, documents, access to your phone, or the ability to leave.

6.3 Travel, Lodging, and Long-Distance Meetings

Be especially careful with long-distance meetings, travel plans, lodging, shared transportation, or unfamiliar locations.

Do not send money, deposits, travel costs, hotel costs, transportation costs, verification fees, safety fees, gifts, gift cards, cryptocurrency, payment-app transfers, bank transfers, wire transfers, loans, investments, or anything else of value to another user in connection with meeting or travel.

Do not give another user control over your travel documents, phone, payment method, hotel booking, transportation, identity documents, or accounts.

If someone asks you to travel, pay fees, book lodging, forward funds, receive funds, buy gift cards, transfer cryptocurrency, or use a payment app before meeting, treat that as a serious warning sign.

6.4 During the Meeting

Pay attention to your comfort, surroundings, and ability to leave.

You may leave at any time. You do not owe another user continued conversation, physical contact, intimacy, an explanation, a ride, money, another meeting, or continued communication.

Be cautious with alcohol, drugs, unfamiliar substances, unattended drinks, remote locations, private rooms, shared transportation, or situations where another person controls your ability to leave.

If you feel unsafe, uncomfortable, pressured, threatened, or unsure, leave if you can do so safely and contact a trusted person or local emergency services where appropriate.

6.5 After the Meeting

After a meeting, you may block, mute, unmatch, or report a user through the Service.

If you experienced harassment, threats, assault, coercion, blackmail, sextortion, payment requests, scams, prohibited services, or other unsafe conduct, report it through the Service or contact safety@cuddle-global.com.

Cuddle does not supervise, verify, control, attend, endorse, guarantee, or assume responsibility for in-person meetings, dates, travel, lodging, transportation, events, or other offline interactions between users.

7. Consent, Boundaries, Sexual Safety, and Minor Safety

7.1 Consent and Boundaries

Respect consent and boundaries at all times.

A match, message, like, Paid Feature, prior conversation, compliment, or date does not mean that another user owes you a response, continued conversation, meeting, physical contact, intimate content, sexual conversation, companionship, explanation, or continued access to them.

If another user says no, stops responding, unmatches, blocks you, declines to meet, declines to move off Cuddle, or sets a boundary, respect it.

7.2 Sexual Safety

Sexual or romantic conversation between eligible adults may be part of ordinary dating, but it must be lawful, consensual, respectful, non-commercial, and consistent with the Terms and Community Guidelines.

Do not pressure another user to discuss sexual topics, send intimate content, meet privately, continue a sexual conversation, keep a conversation secret, move off Cuddle, or engage in sexual, romantic, intimate, or companionship interaction.

Cuddle is not for sexual services, escort services, adult content sales, compensated dating, sugar arrangements, paid companionship, paid intimate content, paid sexual messaging, or payment for access to a user, conversation, date, intimacy, or sexual content.

7.3 Non-Consensual Intimate Content and Sextortion

Do not create, request, send, upload, threaten to disclose, disclose, distribute, alter, or use non-consensual intimate imagery, revenge porn, sexual blackmail, sextortion, sexual coercion, sexual harassment, or synthetic intimate content depicting a real person without consent.

If someone threatens to expose you, demands money or value, pressures you for intimate content, or threatens to share private information, block or report the user and consider contacting local authorities or emergency resources where appropriate.

7.4 Minor Safety

Cuddle is for adults only. Minors may not use Cuddle, appear in content, communicate with users, purchase or use Paid Features, or otherwise interact with the Service.

Do not communicate with, solicit, target, identify, profile, groom, exploit, endanger, threaten, expose, blackmail, extort, dox, or otherwise interact with minors through or in connection with Cuddle.

Do not create, upload, request, possess, display, link to, distribute, discuss, promote, or otherwise make available child sexual abuse material, child sexual exploitation, grooming, trafficking, sexualized minors, or any unsafe or unlawful interaction involving a minor.

If you believe a user may be a minor or that a minor-safety concern exists, stop interacting and report it through the Service or contact safety@cuddle-global.com.

Where legally required or appropriate, Cuddle may report suspected child sexual exploitation, grooming, child sexual abuse material, trafficking, or other minor-safety concerns to child-safety organizations, law enforcement, service providers, or other lawful authorities.

8. Reporting, Blocking, Evidence, and Emergency Limits

8.1 Use Safety Tools

If another user makes you feel unsafe, pressured, threatened, exploited, harassed, deceived, or uncomfortable, use the safety tools available in the Service.

These tools may include reporting, blocking, muting, unmatching, changing visibility or privacy settings, or contacting support.

You do not need to continue a conversation, explain yourself, meet in person, move off Cuddle, send content, provide information, or respond after you set a boundary.

8.2 What to Report

You should report harassment, threats, doxxing, blackmail, extortion, sextortion, impersonation, stalking, scams, money requests, gift-card requests, cryptocurrency requests, external payment requests, payment handles, wallet addresses, QR codes, prohibited services, prohibited payments, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, non-consensual intimate content, minor safety concerns, account takeover, unauthorized payment use, or other unsafe conduct.

Safety concerns may be reported through the Service or by contacting safety@cuddle-global.com.

8.3 Preserve Useful Information Where Safe

If it is safe and lawful to do so, keep information that may help Cuddle review a report, such as profile identifiers, message references, screenshots, links, QR codes, payment handles, wallet addresses, external usernames, transaction details, dates, times, and a short description of what happened.

Do not put yourself at risk to collect evidence. Do not send payment card numbers, security codes, passwords, authentication codes, bank credentials, government identification documents, biometric information, private keys, wallet credentials, or other highly sensitive information by ordinary email unless Cuddle specifically requests it through an appropriate method.

8.4 Review and Outcomes

Cuddle may review reports, preserve relevant records, remove content, limit visibility, limit messaging, restrict purchases, block payment methods, revoke Paid Features, require verification, suspend or terminate accounts, cooperate with service providers or lawful authorities, and take other action permitted by applicable terms and law.

Submitting a report does not guarantee that Cuddle will remove content, restrict an account, recover funds, reverse a transaction, issue a refund, notify you of the outcome, or take any particular action.

8.5 Emergency Limits

Cuddle support channels, reporting tools, safety tools, moderation tools, emails, appeals, and other Service channels are not emergency-response channels.

If you are in immediate danger, believe another person is in immediate danger, or need emergency assistance, contact local emergency services immediately.

9. Verification, Background Screening, and Safety Feature Limits

9.1 Verification Is Limited

Cuddle may offer verification features, badges, account indicators, safety features, fraud-prevention tools, payment-risk tools, or similar features where supported.

These features may help support account integrity, eligibility review, safety review, fraud prevention, payment-risk management, or user confidence, but they have limits.

A verification feature, badge, account indicator, or safety feature does not guarantee another user’s identity, age, relationship status, marital status, intentions, availability, background, criminal history, sex offender status, employment, finances, health, truthfulness, safety, compatibility, or appropriateness to meet.

9.2 Background Screening Limits

Unless Cuddle expressly states otherwise for a specific feature, program, jurisdiction, or user category, Cuddle does not conduct criminal background checks, sex offender registry checks, identity verification checks, relationship-status checks, marital-status checks, intention checks, employment checks, financial checks, health checks, immigration checks, social-media checks, or safety clearances on all users.

If Cuddle provides a Criminal Background Screening Disclosure, state-specific safety notice, verification disclosure, or similar notice, review it carefully.

No screening or verification system can identify every risk. Records may be incomplete, outdated, unavailable, inaccurate, restricted by law, or difficult to match to a person. A user may also pass one type of check and still provide false information or act unsafely later.

9.3 Safety Features Do Not Replace Judgment

Reporting tools, blocking tools, muting tools, unmatching tools, moderation tools, safety notices, privacy settings, visibility controls, fraud-prevention tools, payment-risk tools, and verification features may support safer use of Cuddle, but they do not eliminate all risks.

These tools may be limited, delayed, unavailable, incomplete, inaccurate, dependent on user-provided information, dependent on third-party information, or affected by technical, legal, operational, safety, fraud-prevention, or payment-risk requirements.

9.4 Use Your Own Judgment

Do not rely only on verification, badges, account indicators, profiles, messages, photos, Paid Features, safety tools, or another user’s statements when deciding whether to trust someone, share information, move off Cuddle, meet in person, travel, or continue communication.

Use caution, watch for warning signs, protect your information, and report safety concerns. If you are in immediate danger or need emergency assistance, contact local emergency services immediately.

10. Relationship to Other Terms, Contact, and Changes

10.1 Relationship to Other Terms

These Safety Tips should be read together with the Terms of Service, Privacy Policy, Community Guidelines, Prohibited Services, Payments & Commerce Policy, Purchase, Billing, Cancellation & Refund Terms, Paid Features Terms, Criminal Background Screening Disclosure, State-Specific Terms & Cancellation Notices, Contact / Legal Notices, checkout disclosures, product disclosures, and applicable law.

More specific terms control the subject matter they address. The Community Guidelines control user-facing behavior rules. The Prohibited Services, Payments & Commerce Policy controls prohibited services, prohibited payments, external payment requests, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, and user-to-user transfers of value.

The Purchase Terms control payment, billing, cancellation, refund, chargeback, checkout, and billing-descriptor matters. The Paid Features Terms control Paid Feature functionality. The Privacy Policy controls personal information. Screening notices, state-specific notices, and non-waivable rights are controlled by the more specific applicable notice or law.

10.2 Contact Channels

For general support, contact support@cuddle-global.com. For safety reports, contact safety@cuddle-global.com. For security reports, contact security@cuddle-global.com.

For billing, refund, cancellation, chargeback, or unauthorized-transaction questions involving a Cuddle purchase, contact billing@cuddle-global.com or cancellations@cuddle-global.com.

For privacy requests, contact privacy@cuddle-global.com. For legal notices or rights-related issues, contact legal@cuddle-global.com.

Use the channel that best matches your request. Do not send highly sensitive information by ordinary email unless Cuddle specifically requests it through an appropriate method.

10.3 Changes and Non-Waivable Rights

Cuddle may update these Safety Tips and will provide notice where required by law.

No update authorizes prohibited services, prohibited payments, user-to-user transfers of value, financial services, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, harassment, abuse, exploitation, or unsafe conduct.

Nothing in these Safety Tips limits any non-waivable privacy, safety, reporting, payment, cancellation, refund, consumer-protection, accessibility, anti-discrimination, appeal, or other right that may apply under applicable law.