Cuddle Copyright / IP Complaints Policy

Effective Date: May 8, 2026

1. Introduction, Scope, and Relationship to Other Terms

1.1 What This Policy Is

This Copyright / IP Complaints Policy (“Policy”) explains how users, rights holders, and authorized representatives may submit copyright, trademark, brand, logo, trade dress, username, handle, domain, publicity, likeness, privacy, impersonation, doxxing, non-consensual intimate content, minor-safety, and other rights-related complaints connected to Cuddle.

Cuddle is an 18+ online dating and social connection service operated by Third Hub US, Inc., a Delaware corporation, d/b/a Cuddle (“Cuddle,” “we,” “us,” or “our”).

This Policy is Additional Terms under the Cuddle Terms of Service.

1.2 What This Policy Covers

This Policy applies to accounts, profiles, photos, prompts, bios, usernames, handles, messages, links, reports, appeals, rights-related notices, screenshots, evidence, and other content or conduct on or connected to Cuddle.

It may also apply to off-Service conduct connected to Cuddle where a rights-related concern involves Cuddle users, Cuddle accounts, information or content obtained through Cuddle, impersonation, exposure, misuse, infringement, doxxing, non-consensual intimate content, minor-safety concerns, or other rights-related harm.

1.3 What This Policy Does Not Decide

This Policy does not decide ownership of every disputed work, brand, mark, likeness, identity, private fact, publicity right, privacy right, trademark right, copyright right, contractual right, or legal right.

This Policy is not legal advice and does not replace court orders, legal process, law-enforcement process, emergency services, privacy requests, safety reports, or non-waivable rights.

Cuddle may take limited Service action without deciding final legal ownership, validity, infringement, fair use, licensing, consent, or defenses involved in a rights dispute.

1.4 DMCA and Other Rights Processes

Not every copyright complaint is handled as a notice under the Digital Millennium Copyright Act.

Unless and until Cuddle registers a designated agent with the U.S. Copyright Office and publishes corresponding designated-agent information and procedures, Cuddle does not represent that copyright@cuddle-global.com is a registered DMCA designated-agent address.

If Cuddle later registers a DMCA designated agent and publishes a specific DMCA notice and counter-notification process, copyright notices and counter-notifications intended to qualify under the DMCA should follow that published process.

Trademark, brand, publicity, likeness, privacy, impersonation, doxxing, non-consensual intimate content, minor-safety, and other non-copyright complaints are not automatically handled through DMCA counter-notification procedures.

1.5 Relationship to Other Terms and No Prohibited Use

This Policy should be read together with the Terms of Service, Privacy Policy, Purchase, Billing, Cancellation & Refund Terms, Paid Features Terms, Prohibited Services, Payments & Commerce Policy, Community Guidelines, Safety Tips / Dating Safety Notice, Criminal Background Screening Disclosure, State-Specific Terms & Cancellation Notices, Cookie / Tracking Policy, Contact / Legal Notices, checkout disclosures, purchase-specific terms, product disclosures, and applicable law.

The Privacy Policy controls personal-information processing. The Community Guidelines control user-facing behavior rules. The Prohibited Services, Payments & Commerce Policy controls prohibited services, prohibited payments, external payment requests, user-to-user transfers of value, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, stored value, wallets, cryptocurrency, payment facilitation, marketplace activity, and financial products or services.

No complaint, notice, counter-notification, response, appeal, rights-related process, support response, legal response, record, takedown, restoration, refusal to restore, or secure-upload process authorizes prohibited services, prohibited payments, external payment requests, user-to-user transfers of value, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, stored value, wallets, cryptocurrency, payment facilitation, marketplace activity, financial products or services, abuse, exploitation, unsafe conduct, or unlawful activity.

2. User Content, Cuddle IP, Ownership, and Rights You Need

2.1 Overview

This Section explains ownership and rights principles that apply to content, materials, names, likenesses, marks, Service materials, and complaint-related submissions connected to Cuddle.

This Policy does not transfer ownership of intellectual property, privacy rights, publicity rights, trademark rights, copyright rights, or other rights between users, rights holders, complainants, respondents, or Cuddle.

A rights-related complaint process is a Service review process. It is not a court decision, ownership determination, licensing agreement, payment process, marketplace process, or transfer of rights.

2.2 Your Content and Member Content

“You” may submit or make available content through Cuddle, including profile information, prompts, bios, display names, usernames, handles, photos, videos if supported, messages, reactions, links where permitted, reports, screenshots, evidence, support communications, legal notices, rights-related complaints, appeals, verification submissions where used, and other materials.

Content you submit or make available is generally addressed as Your Content under the Terms.

Content submitted or made available by another user is generally addressed as Member Content under the Terms.

You remain responsible for Your Content and for the consequences of submitting, displaying, sending, linking to, reporting, preserving, or otherwise using it.

2.3 Rights You Need Before Submitting Content

You should submit content only if you own it or have all rights, permissions, licenses, consents, releases, and authority needed to submit it, display it, send it, report it, and allow Cuddle to process it as permitted by the Terms, Privacy Policy, Community Guidelines, this Policy, and applicable law.

You should not submit another person’s photos, videos, name, likeness, voice, profile information, private information, copyrighted work, trademark, logo, brand material, intimate content, identity-document information, government-ID information, or other protected material without appropriate authorization.

You may not use Cuddle to infringe, misappropriate, impersonate, expose, dox, harass, blackmail, extort, sextort, exploit, monetize, or misuse another person’s rights, identity, content, private information, or intellectual property.

2.4 Cuddle IP, Cuddle Content, and Service Materials

Cuddle and its licensors own or retain rights in the Service, Cuddle Content, Cuddle Marks, software, interfaces, designs, text, graphics, databases, documentation, Legal pages, checkout interfaces, support interfaces, product descriptions, badges, indicators, recommendation systems, discovery systems, moderation systems, safety systems, security systems, fraud-prevention systems, payment-risk systems, analytics systems, and related materials.

Nothing in this Policy grants you ownership of Cuddle IP, Cuddle Content, Cuddle Marks, non-public systems, source code, configurations, databases, safety logic, fraud-prevention logic, payment-risk logic, moderation logic, or operational information.

You may not remove, obscure, alter, copy, register, imitate, misuse, or exploit copyright, trademark, proprietary-rights, safety, legal, payment, privacy, or other notices displayed through the Service.

2.5 Limited Use Only

Your access to Cuddle and Cuddle Content is limited to lawful, personal, non-commercial use of the Service as permitted by the Terms.

You may not sell, rent, assign, sublicense, transfer, scrape, harvest, crawl, index, archive, export, republish, distribute, mirror, frame, modify, reverse engineer, decompile, disassemble, create derivative works from, or otherwise exploit the Service, Cuddle Content, Member Content, Service data, profiles, messages, prompts, recommendations, identifiers, or systems except through intended Service functionality, with Cuddle’s written permission, or where a non-waivable right under law permits the activity.

2.6 No Monetization or Prohibited Use

Nothing in this Policy creates any right to monetize Your Content, Member Content, profile information, messages, reactions, account access, visibility, Paid Features, reports, rights complaints, complaint responses, takedowns, restorations, or Service activity.

No ownership claim, content right, license, permission, complaint, response, counter-notification, support response, legal response, or Service review authorizes prohibited services, prohibited payments, external payment requests, user-to-user transfers of value, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, user monetization, creator monetization, stored value, wallets, virtual credits, gift cards, cryptocurrency, payment facilitation, marketplace activity, financial products or services, abuse, exploitation, unsafe conduct, or unlawful activity.

3. Copyright Complaints and DMCA Notices Where Applicable

3.1 Overview

This Section explains how to submit copyright-related complaints connected to Cuddle.

A copyright complaint may involve a photo, video, text, profile content, prompt, bio, screenshot, message, artwork, graphic, design, audio, compilation, or other work that you believe is protected by copyright and is being used on or in connection with Cuddle without authorization.

Cuddle may review copyright complaints involving content on the Service, content submitted through reports or appeals, content connected to Cuddle accounts, or off-Service content where the concern is connected to Cuddle users, Cuddle accounts, information obtained through Cuddle, or misuse of Cuddle-related materials.

3.2 Where to Send Copyright Complaints

For copyright complaints, contact:

Use this channel for copyright complaints only.

Trademark, brand, logo, trade dress, username, handle, domain, publicity, likeness, privacy, impersonation, doxxing, non-consensual intimate content, minor-safety, or other non-copyright rights complaints should generally be sent to:

ip@cuddle-global.com

Safety concerns should be sent through in-Service reporting tools where available or to safety@cuddle-global.com. Privacy requests should be sent to privacy@cuddle-global.com. Formal legal notices should be sent to legal@cuddle-global.com or another method required by the Contact / Legal Notices or applicable law.

3.3 DMCA Status and Designated-Agent Notice

Not every copyright complaint is handled as a notice under the Digital Millennium Copyright Act.

Until then, Cuddle may still review copyright complaints under this Policy, the Terms, the Privacy Policy, the Community Guidelines, applicable law, and Cuddle’s Service-integrity, safety, moderation, and rights-review processes.

3.4 Who May Submit a Copyright Complaint

A copyright complaint should be submitted by the copyright owner, an exclusive rights holder, or a person authorized to act on behalf of the owner or rights holder.

If you submit a complaint for someone else, you should have authority to act for that person or entity.

Cuddle may request information reasonably necessary to confirm the complainant’s identity, authority, ownership claim, representative authority, contact information, or the relationship between the complainant and the allegedly infringed work.

Submitting a copyright complaint does not guarantee removal, restriction, account action, disclosure of review details, refund, payment reversal, response time, or a particular outcome.

3.5 Cuddle’s Possible Responses

After receiving a copyright complaint, Cuddle may review the notice, request more information, reject an incomplete notice, remove content, restrict content, preserve content, restore content, refuse to restore content, limit visibility, limit messaging, restrict features, suspend or terminate accounts, document the complaint, disclose or forward information where appropriate, or take another action permitted by applicable terms and law.

Cuddle may consider the complaint, the identified work, the identified content, account history, prior complaints, counter-statements where applicable, user reports, safety concerns, fraud-prevention signals, payment-risk signals, legal requirements, and other information reasonably available to Cuddle.

Cuddle is not required to decide final copyright ownership, infringement, fair use, licensing, authorization, contract rights, authorship, moral rights, privacy rights, publicity rights, or every legal defense before taking limited Service action.

3.6 No Abuse of Copyright Complaints

You may not submit knowingly false, fraudulent, misleading, altered, abusive, retaliatory, harassing, coercive, or bad-faith copyright complaints.

You may not use a copyright complaint, takedown request, response, appeal, or rights-related process to harass another user, suppress lawful speech, expose private information, dox, blackmail, extort, sextort, impersonate another person, obtain money or value, force off-Service contact, request payment, or evade Cuddle’s rules.

Cuddle may preserve records, limit complaint processing, restrict accounts, or take enforcement action where a complaint process appears to be misused.

3.7 Relationship to Other Rights and No Prohibited Use

Copyright complaints are separate from trademark, brand, publicity, likeness, privacy, impersonation, doxxing, non-consensual intimate content, minor-safety, safety, billing, refund, statutory-cancellation, payment-dispute, and privacy-rights processes, unless Cuddle or applicable law provides otherwise.

No copyright complaint, notice, response, appeal, takedown, restoration, refusal to restore, support response, legal response, record, disclosure, rights-related process, or secure-upload process authorizes prohibited services, prohibited payments, external payment requests, user-to-user transfers of value, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, user monetization, creator monetization, stored value, wallets, virtual credits, gift cards, cryptocurrency, payment facilitation, marketplace activity, financial products or services, harassment, doxxing, blackmail, extortion, sextortion, impersonation, abuse, exploitation, unsafe conduct, or unlawful activity.

4. Copyright Notice Requirements, Good-Faith Statements, and Incomplete Notices

4.1 Overview

To help Cuddle review a copyright complaint, your notice should provide enough information for Cuddle to identify the copyrighted work, locate the content at issue, understand your rights or authority, contact you, and evaluate the request.

A complaint does not need to use a specific form unless Cuddle publishes one, applicable law requires one, or Cuddle later publishes a DMCA-specific process after registering a designated agent with the U.S. Copyright Office.

Incomplete, unclear, unsupported, or misdirected complaints may delay review.

4.2 Identify the Copyrighted Work

Your copyright complaint should identify the copyrighted work you claim has been infringed.

Where possible, include the title, description, author, owner, registration number if available, publication date if relevant, original URL if available, file name, image, text excerpt, screenshot, or other information sufficient to identify the work.

If your complaint involves multiple works, provide a representative list or clear explanation of the works involved.

Do not submit unnecessary copies of highly sensitive, private, intimate, minor-related, medical, financial, identity-document, government-ID, criminal-history, or court-record information unless Cuddle specifically provides a secure upload flow or specific instructions for that process.

4.3 Identify the Content on Cuddle

Your complaint should identify the content you believe is infringing and where it appears on or in connection with Cuddle.

Include enough location information for Cuddle to find the material, such as a profile identifier, account identifier, username, display name, message reference, image reference, URL, screenshot, date, approximate time, report reference, support reference, or other specific location information.

A general statement that content appears “on Cuddle” may not be enough for Cuddle to locate or review the material.

4.4 Identify the Rights Holder or Authorized Representative

Your complaint should identify the copyright owner, exclusive rights holder, or authorized representative submitting the complaint.

Include your name, organization if applicable, role, relationship to the copyrighted work, mailing address if legally required, email address, phone number if appropriate, and other contact information reasonably necessary for Cuddle to review and respond.

If you act on behalf of another person or entity, explain your authority to act. Cuddle may request reasonable information to confirm ownership, authorization, or representative authority.

4.5 Required Statements and Signature

Your complaint should include a good-faith statement that you believe the disputed use is not authorized by the copyright owner, the owner’s agent, or law.

Your complaint should include an accuracy statement confirming that the information in the complaint is accurate and that you are the copyright owner or are authorized to act on behalf of the owner.

Where required by applicable law, the accuracy statement may need to be made under penalty of perjury.

Your complaint should include a physical or electronic signature of the copyright owner or authorized representative. A typed full legal name, electronic signature, or other legally accepted signature method may be sufficient where permitted by law.

4.6 Incomplete, Defective, or Unclear Notices

Cuddle may reject, delay, close, or request more information for a complaint that is incomplete, unclear, misdirected, unsupported, duplicative, impossible to locate, not copyright-related, or submitted by a person who does not appear to have authority.

Cuddle may also request clarification if the complaint appears to involve trademark, brand, privacy, publicity, impersonation, doxxing, non-consensual intimate content, minor safety, harassment, safety, payment, or another non-copyright issue.

Submitting additional information does not guarantee removal, restriction, restoration refusal, account action, refund, payment reversal, evidence disclosure, response time, or a particular outcome.

4.7 No Misuse and No Prohibited Use

You may not submit false, fraudulent, misleading, altered, abusive, retaliatory, harassing, coercive, or bad-faith copyright notices.

You may not use a copyright notice, rights complaint, takedown request, response, appeal, or supporting material to harass another user, expose private information, dox, blackmail, extort, sextort, impersonate another person, request money or value, force off-Service contact, suppress lawful activity in bad faith, or evade Cuddle’s rules.

No copyright notice, good-faith statement, signature, incomplete-notice process, request for more information, support response, legal response, takedown, restoration, refusal to restore, record, disclosure, or secure-upload process authorizes prohibited services, prohibited payments, external payment requests, user-to-user transfers of value, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, user monetization, creator monetization, stored value, wallets, virtual credits, gift cards, cryptocurrency, payment facilitation, marketplace activity, financial products or services, abuse, exploitation, unsafe conduct, or unlawful activity.

5. Counter-Notifications, Responses, and Restoration Where Applicable

5.1 Overview

If Cuddle removes, restricts, disables, hides, preserves, or refuses to display content after receiving a copyright complaint, Cuddle may allow the affected user to submit a response, appeal, clarification, or counter-notification where applicable.

Not every response is a DMCA counter-notification. Not every copyright complaint is handled under the Digital Millennium Copyright Act. Non-copyright complaints, including trademark, brand, publicity, likeness, privacy, impersonation, doxxing, non-consensual intimate content, and minor-safety complaints, are not automatically handled through DMCA counter-notification procedures.

Cuddle may review responses under this Policy, the Terms, the Privacy Policy, the Community Guidelines, applicable law, and Cuddle’s safety, moderation, privacy, and Service-integrity processes.

5.2 Copyright Counter-Notifications Where Applicable

If your content was removed or restricted in response to a copyright complaint and you believe the removal or restriction was a mistake, misidentification, authorized use, lawful use, or otherwise improper, you may contact:

Your response should identify the removed or restricted content, explain where it appeared, identify the copyright complaint or Cuddle notice if available, and explain why you believe the content should not have been removed or restricted.

If Cuddle later registers a DMCA designated agent and publishes a specific DMCA counter-notification process, counter-notifications intended to qualify under the DMCA should follow that published process.

Where required by applicable law or Cuddle’s published process, a counter-notification may need to include your contact information, a statement of good-faith belief, an accuracy statement, consent to a legally required forum, acceptance of service of process, and a physical or electronic signature.

5.3 Responses to Non-Copyright Rights Complaints

Responses to trademark, brand, logo, trade dress, username, handle, domain, publicity, likeness, privacy, impersonation, doxxing, non-consensual intimate content, minor-safety, or other non-copyright complaints should generally be sent to:

ip@cuddle-global.com

If the matter involves safety, threats, blackmail, extortion, sextortion, doxxing, non-consensual intimate content, minor safety, or immediate harm, use in-Service reporting tools where available or contact safety@cuddle-global.com.

A non-copyright response does not automatically create a right to restoration, continued display, account reinstatement, feature restoration, refund, compensation, or disclosure of review details.

5.4 Forwarding, Disclosure, and Redaction

Cuddle may forward or disclose a copyright complaint, counter-notification, response, appeal, or related information to the complainant, affected user, service providers, operational vendors, legal advisers, courts, lawful authorities, or other lawful recipients where appropriate or required.

Cuddle may redact information where appropriate to protect privacy, safety, minors, security, confidential review methods, fraud-prevention methods, payment-risk methods, legal compliance, or Service integrity.

Submitting a complaint, response, or counter-notification means that information you provide may be shared with other parties involved in the dispute, subject to the Privacy Policy and applicable law.

5.5 Restoration and Other Outcomes

Cuddle may restore content, refuse to restore content, keep content restricted, request more information, preserve records, limit features, suspend or terminate accounts, or take another action permitted by applicable terms and law.

Restoration may depend on the type of complaint, the completeness of the response, applicable law, court action, safety concerns, privacy concerns, minor-safety concerns, repeat violation history, evidence of misuse, account status, fraud-prevention concerns, payment-risk concerns, or other Service-integrity concerns.

Cuddle is not required to host, display, restore, or continue displaying content where Cuddle reasonably determines that the content or account violates applicable terms, creates safety or privacy risk, infringes or may infringe rights, involves prohibited conduct, or should remain restricted under law or Cuddle’s policies.

5.6 No Misuse of Responses or Counter-Notifications

You may not submit false, fraudulent, misleading, altered, abusive, retaliatory, harassing, coercive, or bad-faith responses, appeals, or counter-notifications.

You may not use a response, counter-notification, restoration request, or rights-related process to harass another user, expose private information, dox, blackmail, extort, sextort, impersonate another person, obtain money or value, force off-Service contact, evade enforcement, or suppress lawful activity in bad faith.

Cuddle may preserve records, reject responses, restrict complaint processing, limit accounts, or take enforcement action where a response or counter-notification process appears to be misused.

5.7 No Prohibited Use and Non-Waivable Rights

No counter-notification, response, appeal, restoration request, restoration, refusal to restore, disclosure, redaction, support response, legal response, rights-related process, record, or secure-upload process authorizes prohibited services, prohibited payments, external payment requests, user-to-user transfers of value, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, user monetization, creator monetization, stored value, wallets, virtual credits, gift cards, cryptocurrency, payment facilitation, marketplace activity, financial products or services, harassment, doxxing, blackmail, extortion, sextortion, impersonation, abuse, exploitation, unsafe conduct, or unlawful activity.

Nothing in this Section limits any non-waivable copyright, privacy, publicity, safety, reporting, appeal, payment, refund, statutory-cancellation, consumer-protection, court-access, public-injunctive-relief, or other right under applicable law.

6. Repeat Infringer and Repeat Rights-Violator Review

6.1 Overview

Cuddle may review accounts, content, reports, complaints, notices, responses, counter-notifications, appeals, and related records to identify repeat copyright infringement, repeat trademark misuse, repeat impersonation, repeat privacy or publicity misuse, repeat doxxing, repeat non-consensual intimate content issues, repeat minor-safety rights concerns, or other repeated rights-related violations.

This review may apply to users, accounts, related accounts, devices, payment methods, identifiers, content patterns, complaint patterns, and off-Service conduct connected to Cuddle.

A repeat-infringer or repeat-rights-violator review is a Service-integrity and safety review. It is not a court ruling, ownership decision, infringement judgment, or final legal determination.

6.2 Copyright Repeat Infringer Policy

Cuddle may restrict or terminate accounts that Cuddle reasonably determines are repeat copyright infringers or that repeatedly submit, display, send, link to, report, preserve, or otherwise use content in a way that may infringe copyright.

Cuddle may consider copyright complaints, removals, restrictions, restorations, counter-notifications, responses, prior warnings, account history, related accounts, complaint quality, evidence of authorization, evidence of misuse, and other reasonably available information.

Cuddle may treat repeated unresolved complaints, repeated confirmed removals, repeated materially similar violations, repeated evasion, or repeated bad-faith conduct as relevant to repeat-infringer review.

Cuddle is not required to wait for a court order before taking limited Service action where Cuddle reasonably determines that action is appropriate under applicable terms and law.

6.3 Repeat Rights-Violator Review

Cuddle may also review accounts for repeated misuse of trademark, brand, logo, trade dress, username, handle, domain, name, image, likeness, voice, privacy rights, publicity rights, intimate content, private information, or identity-related rights.

Repeated impersonation, repeated fake profiles, repeated use of another person’s photos or likeness, repeated posting of private information, repeated doxxing, repeated non-consensual intimate content, repeated rights-related harassment, repeated minor-safety concerns, or repeated evasion of prior restrictions may result in account action.

6.4 Possible Actions

If Cuddle reasonably determines that an account or related activity involves repeat infringement or repeat rights violations, Cuddle may remove content, restrict content, limit messaging, limit visibility, restrict features, revoke Paid Features, block payment methods, preserve records, require verification, suspend accounts, terminate accounts, block re-registration, refuse restoration, limit complaint processing, or take other action permitted by applicable terms and law.

Cuddle may also take action for a single serious violation, especially where conduct involves minor safety, non-consensual intimate content, doxxing, blackmail, extortion, sextortion, impersonation, fraud, payment abuse, prohibited services, threats, or serious safety risk.

6.5 False Complaints, Evasion, and Related Accounts

Cuddle may consider false, fraudulent, retaliatory, abusive, or bad-faith complaints when evaluating repeat conduct.

You may not use alternate accounts, related accounts, rented accounts, purchased accounts, shared accounts, different devices, different payment methods, altered identifiers, VPNs, proxies, or off-Service methods to evade content restrictions, account restrictions, takedowns, restoration refusals, termination, complaint limits, or rights-review outcomes.

6.6 Records, Non-Waivable Rights, and No Prohibited Use

Cuddle may create, use, preserve, disclose, and retain records relating to complaints, responses, counter-notifications, removals, restrictions, restorations, repeat-infringer review, repeat-rights-violator review, account action, fraud prevention, payment-risk management, moderation, enforcement, and legal compliance.

Nothing in this Section limits any non-waivable copyright, privacy, publicity, consumer-protection, safety, reporting, appeal, payment, refund, statutory-cancellation, court-access, public-injunctive-relief, or other right under applicable law.

No repeat-infringer policy, repeat-rights-violator review, account action, support response, legal response, record, disclosure, takedown, restoration, refusal to restore, or secure-upload process authorizes prohibited services, prohibited payments, external payment requests, user-to-user transfers of value, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, stored value, wallets, cryptocurrency, payment facilitation, marketplace activity, financial products or services, abuse, exploitation, unsafe conduct, or unlawful activity.

7. Trademark, Brand, Name, Logo, Trade Dress, Username, and Domain Complaints

7.1 Overview

This Section explains how to submit trademark, service mark, brand, business-name, logo, trade dress, username, handle, domain-name, social-media identifier, app-name, product-name, and similar source-identifier complaints connected to Cuddle.

These complaints are different from copyright complaints. They are not automatically handled through DMCA notice or counter-notification procedures.

Cuddle may review trademark and brand complaints under this Policy, the Terms, the Privacy Policy, the Community Guidelines, the Prohibited Services, Payments & Commerce Policy, applicable law, and Cuddle’s safety, moderation, and Service-integrity processes.

7.2 Where to Send These Complaints

For trademark, brand, name, logo, trade dress, username, handle, domain, publicity, likeness, impersonation, or other non-copyright rights complaints, contact:

ip@cuddle-global.com

Copyright complaints should generally be sent to copyright@cuddle-global.com. Privacy requests should be sent to privacy@cuddle-global.com. Safety concerns, including threats, doxxing, blackmail, extortion, sextortion, non-consensual intimate content, or minor-safety concerns, should be reported through in-Service reporting tools where available or to safety@cuddle-global.com.

7.3 Information to Include

Your complaint should include enough information for Cuddle to understand and locate the concern.

Where relevant, include the trademark, brand, name, logo, trade dress, username, handle, domain, or other identifier at issue; the owner or claimed rights holder; registration numbers or jurisdictions if available; links or screenshots where lawful and safe; the Cuddle profile, account, username, display name, message, image, link, or content involved; and an explanation of how the use may create confusion, impersonation, false affiliation, endorsement, counterfeiting, passing off, brand misuse, or other rights-related harm.

If you act for another person or entity, explain your authority to act. Cuddle may request information reasonably necessary to confirm ownership, rights, authority, contact information, or the relationship between the complainant and the claimed mark or identifier.

7.4 Cuddle Marks and False Affiliation

The Cuddle name, logos, product and feature names, icons, badges, designs, trade dress, domains, and other source identifiers are Cuddle Marks or Cuddle-controlled materials.

You may not use, register, copy, imitate, modify, display, incorporate into a domain, username, application name, business name, product, service, profile, prompt, message, link, social-media identifier, or external page, or otherwise exploit a Cuddle Mark without Cuddle’s written permission, except where permitted by law.

You may not falsely suggest sponsorship, endorsement, affiliation, verification, approval, partnership, agency, authorization, official status, safety clearance, payment authority, account ownership, or connection with Cuddle.

7.5 Cuddle’s Possible Responses

After receiving a trademark or brand complaint, Cuddle may review the complaint, request more information, reject an incomplete complaint, remove or restrict content, rename or restrict a username or handle, restrict links, preserve records, notify an affected user where appropriate, refuse restoration, require verification, limit features, suspend or terminate accounts, or take another action permitted by applicable terms and law.

Cuddle is not required to decide final trademark ownership, priority, validity, infringement, fair use, nominative use, parody, criticism, authorization, licensing, contractual rights, or every legal defense before taking limited Service action.

7.6 Misuse and No Prohibited Use

You may not submit false, fraudulent, misleading, altered, abusive, retaliatory, harassing, coercive, or bad-faith trademark, brand, username, handle, or domain complaints.

You may not use a complaint or rights-related process to harass another user, suppress lawful activity in bad faith, expose private information, dox, blackmail, extort, sextort, impersonate another person, obtain money or value, force off-Service contact, request payment, or evade Cuddle’s rules.

No trademark complaint, brand complaint, username complaint, domain complaint, response, appeal, takedown, restoration, refusal to restore, support response, legal response, record, disclosure, rights-related process, or secure-upload process authorizes prohibited services, prohibited payments, external payment requests, user-to-user transfers of value, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, user monetization, creator monetization, stored value, wallets, virtual credits, gift cards, cryptocurrency, payment facilitation, marketplace activity, financial products or services, abuse, exploitation, unsafe conduct, or unlawful activity.

8. Publicity, Likeness, Privacy, Impersonation, Doxxing, NCII, and Minor-Safety Complaints

8.1 Overview

This Section covers rights-related complaints involving a person’s name, image, likeness, voice, biography, identity, private information, publicity rights, privacy rights, impersonation, doxxing, non-consensual intimate content, synthetic intimate content, deceptive deepfakes, minor-safety concerns, or similar harm connected to Cuddle.

These complaints are different from copyright complaints and are not automatically handled through DMCA notice or counter-notification procedures.

8.2 Publicity, Likeness, and Privacy Complaints

You may submit a complaint if content or conduct on or connected to Cuddle appears to misuse your name, image, likeness, voice, biography, identity, private information, intimate information, contact information, workplace information, family information, or other protected personal rights.

The complaint should identify the right affected, the content or account involved, why the use is unauthorized or improper, and information sufficient for Cuddle to locate the profile, photo, video if supported, prompt, bio, username, handle, message, link, screenshot, report, appeal, or other material.

8.3 Impersonation and Misleading Identity Complaints

You may report accounts, profiles, content, messages, links, usernames, display names, handles, photos, videos if supported, or other materials that appear to impersonate you or another person, use another person’s photos or identity without authorization, falsely claim affiliation, or mislead users about identity, authority, verification status, safety status, relationship status, availability, intentions, professional role, brand affiliation, or account ownership.

Cuddle may review impersonation or misleading-identity complaints using account-integrity, safety, moderation, fraud-prevention, payment-risk, and rights-review processes.

8.4 Doxxing, NCII, Deepfakes, and Minor-Safety Complaints

You may report content or conduct involving doxxing, exposure of private information, non-consensual intimate content, revenge porn, sexual blackmail, sextortion, threats to share intimate content, synthetic intimate content, deceptive deepfakes, stalking, harassment, blackmail, extortion, minor-safety concerns, or related misconduct.

If the matter involves immediate danger, threats, sexual violence, minor danger, extortion, sextortion, stalking, or urgent safety risk, use in-Service reporting tools where available or contact safety@cuddle-global.com.

Cuddle channels are not emergency-response channels and may not be monitored in real time. If you are in immediate danger, contact local emergency services immediately.

8.5 Where to Send These Complaints

Unless Cuddle provides a more specific process, publicity, likeness, privacy, impersonation, doxxing, non-consensual intimate content, minor-safety, name, image, voice, identity, or other rights-related complaints may be sent to:

ip@cuddle-global.com

For privacy requests under privacy laws, contact privacy@cuddle-global.com. For copyright complaints, contact copyright@cuddle-global.com. For formal legal notices, contact legal@cuddle-global.com.

8.6 Cuddle’s Possible Responses

Cuddle may review rights-related complaints for completeness, authority, content location, privacy, safety, impersonation, fraud-prevention, payment-risk, minor-safety, legal relevance, and possible misuse.

Where appropriate, Cuddle may remove or restrict content, restrict visibility, remove links, change or remove a username, display name, handle, or profile element, require verification, request more information, limit messaging, restrict purchases, block payment methods, restrict or revoke Paid Features, preserve records, suspend or terminate accounts, block re-registration, cooperate with service providers or lawful authorities, or take other action permitted by applicable terms and law.

Submitting a complaint does not guarantee removal, restriction, account action, disclosure of review details, refund, payment reversal, response time, or a particular outcome.

8.7 Sensitive Information and Secure Upload

Do not send full payment card numbers, card security codes, passwords, authentication codes, full bank credentials, identity-document images, government identification documents, liveness data, face templates, faceprints, fingerprints, voiceprints, biometric identifiers, biometric templates, private keys, wallet credentials, intimate content, information about minors, medical records, criminal-history records, court records, or other highly sensitive information by ordinary email, messages, profile fields, reports, appeals, support channels, or mail.

When Cuddle needs identity-document, government-ID, representative-authority, rights-ownership, court-record, safety, legal, privacy, dispute, fraud-prevention, payment-risk, moderation, or enforcement information for a specific process, Cuddle will provide a secure upload flow or specific instructions for that process.

8.8 Misuse, Non-Waivable Rights, and No Prohibited Use

You may not submit false, fraudulent, misleading, altered, abusive, retaliatory, harassing, coercive, or bad-faith rights-related complaints.

No complaint, response, appeal, takedown, restoration, support response, legal response, record, disclosure, rights-related process, or secure-upload process authorizes prohibited services, prohibited payments, external payment requests, user-to-user transfers of value, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, user monetization, creator monetization, stored value, wallets, virtual credits, gift cards, cryptocurrency, payment facilitation, marketplace activity, financial products or services, harassment, doxxing, blackmail, extortion, sextortion, impersonation, abuse, exploitation, unsafe conduct, or unlawful activity.

Nothing in this Section limits any non-waivable privacy, publicity, safety, reporting, appeal, payment, refund, statutory-cancellation, consumer-protection, court-access, public-injunctive-relief, or other right under applicable law.

9. Complaint Misuse, Fraud, Payment Abuse, and No Prohibited Use

9.1 Good-Faith Complaints Are Allowed

Cuddle supports good-faith rights complaints, safety reports, privacy requests, copyright complaints, trademark complaints, impersonation complaints, doxxing complaints, non-consensual intimate content complaints, minor-safety complaints, responses, appeals, and legally protected notices.

Good-faith use of a non-waivable copyright, trademark, privacy, publicity, safety, reporting, consumer-protection, court-access, public-injunctive-relief, payment, refund, statutory-cancellation, chargeback, or other legal right is not prohibited.

This Section targets misuse of complaint and rights-review processes.

9.2 No False, Fraudulent, Retaliatory, or Abusive Complaints

You may not submit complaints, notices, responses, counter-notifications, appeals, evidence, screenshots, declarations, ownership claims, authority claims, or supporting materials that are knowingly false, fraudulent, forged, altered, misleading, abusive, retaliatory, coercive, duplicative, automated, irrelevant, or submitted in bad faith.

You may not misrepresent ownership, authorization, identity, agency, representative authority, account ownership, consent, license status, court status, emergency status, safety status, payment authority, or another fact to obtain takedown, restoration, restriction, disclosure, account action, payment reversal, refund, access, or another benefit.

9.3 No Harassment, Doxxing, Blackmail, Extortion, or Sextortion

You may not use a complaint, notice, response, counter-notification, appeal, takedown request, restoration request, rights claim, legal threat, screenshot, or supporting material to harass, shame, stalk, expose, dox, blackmail, extort, sextort, impersonate, threaten, intimidate, silence, or control another person.

You may not threaten to submit or withdraw a rights complaint in exchange for money, value, intimate content, private information, continued communication, off-Service contact, account access, meeting, date, companionship, silence, or any other action.

You may not use a rights-related process to expose private information, intimate content, identity-document information, government-ID information, payment information, location information, workplace information, family information, or information about minors.

9.4 No Payment Abuse or Commercial Exploitation

Rights complaints may not be used to request, route, disguise, collect, recover, settle, or facilitate payments or transfers of value between users.

You may not use a rights complaint, takedown request, response, restoration request, support communication, or legal communication to demand tips, donations, reimbursements, settlements, fees, deposits, gift cards, prepaid cards, cryptocurrency, wallet transfers, external payment, payment handles, QR codes, external checkout pages, marketplace activity, user monetization, creator monetization, or financial products or services.

For billing, refund, unauthorized-charge, chargeback, or payment-dispute issues involving a Cuddle purchase, use billing@cuddle-global.com or the method required by the Purchase Terms.

9.5 Cuddle’s Review and Enforcement

If Cuddle reasonably determines that a complaint, response, appeal, notice, account, content, payment signal, support request, or off-Service conduct may involve misuse, fraud, harassment, coercion, payment abuse, or prohibited activity, Cuddle may reject the submission, request more information, preserve records, redact information, limit disclosures, remove or restore content, refuse restoration, limit features, block payment methods, restrict purchases, suspend or terminate accounts, cooperate with lawful recipients, or take other action permitted by applicable terms and law.

9.6 No Prohibited Use and Non-Waivable Rights

No complaint, notice, counter-notification, response, appeal, takedown, restoration, refusal to restore, support response, legal response, disclosure, record, rights-review process, or secure-upload process authorizes prohibited services, prohibited payments, external payment requests, user-to-user transfers of value, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, user monetization, creator monetization, stored value, wallets, virtual credits, gift cards, cryptocurrency, payment facilitation, marketplace activity, financial products or services, abuse, exploitation, unsafe conduct, or unlawful activity.

Nothing in this Section limits any non-waivable copyright, trademark, privacy, publicity, safety, reporting, appeal, payment, refund, statutory-cancellation, chargeback, consumer-protection, court-access, public-injunctive-relief, or other right under applicable law.

10. Records, Disclosures, Legal Requests, Privacy, Sensitive Information, and Secure Upload

10.1 Complaint and Rights-Review Records

Cuddle may create, use, preserve, disclose, and retain records relating to copyright complaints, trademark complaints, brand complaints, publicity complaints, likeness complaints, privacy complaints, impersonation complaints, doxxing complaints, non-consensual intimate content complaints, minor-safety complaints, responses, counter-notifications, appeals, takedowns, restorations, refusal-to-restore decisions, support communications, legal communications, moderation actions, fraud-prevention review, payment-risk review, enforcement actions, and related activity.

These records may include the complaint, identified content, account identifiers, profile information, usernames, handles, links, screenshots where lawfully submitted, message references, dates, times, rights-ownership information, representative-authority information, contact information, review notes, notices sent, action taken, and related records.

Cuddle may retain records where reasonably necessary to review complaints, document actions, enforce terms, prevent abuse, manage repeat-infringer or repeat-rights-violator review, protect users, protect minors, respond to disputes, comply with law, and protect Cuddle and the Service.

10.2 Disclosure, Forwarding, and Redaction

Cuddle may disclose, forward, summarize, or otherwise share a complaint, notice, counter-notification, response, appeal, or related information with the complainant, affected user, account holder, rights holder, authorized representative, service providers, operational vendors, payment participants, professional advisers, courts, regulators, law enforcement, emergency authorities, or other lawful recipients where appropriate or required.

Cuddle may redact, limit, or withhold information where Cuddle reasonably determines that disclosure could create privacy, safety, security, minor-safety, retaliation, doxxing, blackmail, extortion, sextortion, fraud-prevention, payment-risk, legal-compliance, or Service-integrity risk.

Submitting a complaint, notice, response, or appeal means the information you provide may be shared with other parties involved in the dispute, subject to the Privacy Policy, this Policy, and applicable law.

10.3 Legal Requests and Lawful Authorities

Cuddle may respond to subpoenas, court orders, preservation requests, law-enforcement requests, regulator requests, emergency requests, intellectual-property proceedings, consumer-protection proceedings, privacy proceedings, or other lawful requests as permitted or required by law.

Formal legal notices are governed by the Contact / Legal Notices and applicable law. Sending a complaint to copyright@cuddle-global.com or ip@cuddle-global.com does not by itself create valid service of process, acceptance of service, consent to jurisdiction, waiver of objections, or agreement that a court, agency, or tribunal has authority over Cuddle.

10.4 Privacy and Rights Requests

The Privacy Policy controls how Cuddle collects, uses, discloses, retains, protects, deletes, and otherwise processes personal information connected to this Policy.

A rights complaint is not automatically a privacy request, data-rights request, deletion request, correction request, statutory-cancellation request, refund request, safety report, legal notice, or appeal unless it clearly states that request or applicable law requires otherwise.

For privacy requests, contact privacy@cuddle-global.com. For urgent safety concerns, use in-Service reporting tools where available or contact safety@cuddle-global.com. Cuddle channels are not emergency-response channels and may not be monitored in real time.

10.5 Sensitive Information and Secure Upload

Do not send full payment card numbers, card security codes, passwords, authentication codes, full bank credentials, identity-document images, government identification documents, liveness data, face templates, faceprints, facial-geometry data, fingerprints, voiceprints, biometric identifiers, biometric templates, private keys, wallet credentials, intimate content, information about minors, medical records, criminal-history records, court records, or other highly sensitive information by ordinary email, ordinary messages, profile fields, reports, appeals, support channels, complaint channels, or mail.

When Cuddle needs identity-document, government-ID, representative-authority, copyright-ownership, trademark-ownership, rights-ownership, court-record, safety, legal, privacy, dispute, fraud-prevention, payment-risk, moderation, or enforcement information for a specific process, Cuddle will provide a secure upload flow or specific instructions for that process.

Cuddle does not currently use a third-party identity-verification vendor, government-ID verification vendor, biometric verification provider, liveness provider, facial-recognition provider, or face-matching provider, and does not conduct liveness checks, facial recognition, or biometric verification.

10.6 No Guaranteed Confidentiality, Outcome, or Prohibited Use

Submitting information through a complaint or rights-review process does not guarantee confidentiality, removal, restoration, account action, evidence disclosure, response time, refund, payment reversal, or a particular outcome.

No record, disclosure, redaction, legal request, privacy request, rights complaint, notice, counter-notification, response, appeal, takedown, restoration, refusal to restore, support response, legal response, secure-upload process, service-provider relationship, operational-vendor relationship, or lawful-recipient disclosure authorizes prohibited services, prohibited payments, external payment requests, user-to-user transfers of value, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, user monetization, creator monetization, stored value, wallets, virtual credits, gift cards, cryptocurrency, digital assets, money transmission, remittance, payment facilitation, marketplace activity, financial products or services, harassment, doxxing, blackmail, extortion, sextortion, impersonation, abuse, exploitation, unsafe conduct, or unlawful activity.

Nothing in this Section limits any non-waivable copyright, trademark, privacy, publicity, safety, reporting, appeal, payment, refund, statutory-cancellation, consumer-protection, court-access, public-injunctive-relief, or other right under applicable law.

11. Contact, Changes, DMCA Agent Status, Relationship to Other Terms, and Non-Waivable Rights

11.1 Contact Channels

For copyright complaints, contact copyright@cuddle-global.com.

For trademark, brand, name, logo, trade dress, username, handle, domain, publicity, likeness, privacy, impersonation, doxxing, non-consensual intimate content, minor-safety, or other non-copyright rights complaints, contact ip@cuddle-global.com.

For privacy requests, contact privacy@cuddle-global.com. For safety concerns, use in-Service reporting tools where available or contact safety@cuddle-global.com. For formal legal notices, contact legal@cuddle-global.com. For general support, contact support@cuddle-global.com.

Use the channel that best matches your request. Using the wrong channel may delay review and may not satisfy a legal deadline unless applicable law requires otherwise or Cuddle accepts the communication in writing.

Cuddle channels are not emergency-response channels and may not be monitored in real time. If you are in immediate danger, believe another person is in immediate danger, or need emergency assistance, contact local emergency services immediately.

11.2 DMCA Agent Status and Published Procedures

Not every copyright complaint is handled as a notice under the Digital Millennium Copyright Act.

Non-copyright complaints are not automatically handled through DMCA notice or counter-notification procedures.

11.3 Changes to This Policy

Cuddle may update this Policy from time to time and will provide notice where required by law.

Cuddle may update complaint channels, forms, instructions, secure-upload instructions, DMCA-designated-agent information if any, evidence requirements, review procedures, counter-notification procedures where applicable, and rights-review procedures through this Policy, the Contact / Legal Notices, a Legal page, an account notice, an in-Service notice, or another permitted method.

Unless law requires otherwise, updates apply prospectively after they become effective. An update does not eliminate a non-waivable right that applied before the update, require Cuddle to restore content, create a refund, create a payment right, or authorize prohibited activity.

11.4 Relationship to Other Terms

This Policy is supplemented by the Terms of Service, Privacy Policy, Purchase, Billing, Cancellation & Refund Terms, Paid Features Terms, Prohibited Services, Payments & Commerce Policy, Community Guidelines, Safety Tips / Dating Safety Notice, Criminal Background Screening Disclosure, State-Specific Terms & Cancellation Notices, Cookie / Tracking Policy, Contact / Legal Notices, checkout disclosures, purchase-specific terms, product disclosures, and applicable law.

The Privacy Policy controls personal-information processing. The Community Guidelines control user-facing content and conduct rules. The Prohibited Services, Payments & Commerce Policy controls prohibited services, prohibited payments, external payment requests, user-to-user transfers of value, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, payment facilitation, marketplace activity, stored value, wallets, cryptocurrency, and financial products or services. The Contact / Legal Notices control official notice methods and service-of-process limitations.

11.5 Non-Waivable Rights and No Prohibited Use

Nothing in this Policy limits any non-waivable copyright, trademark, privacy, publicity, safety, reporting, appeal, payment, refund, statutory-cancellation, billing-error, unauthorized-transaction, chargeback, consumer-protection, accessibility, anti-discrimination, court-access, public-injunctive-relief, or other right under applicable law.

No Policy term, contact channel, complaint, notice, counter-notification, response, appeal, takedown, restoration, refusal to restore, disclosure, redaction, support response, legal response, rights-review process, DMCA process, published procedure, secure-upload process, service-provider relationship, operational-vendor relationship, payment-participant relationship, record, or legal-compliance process authorizes prohibited services, prohibited payments, external payment requests, user-to-user transfers of value, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, user monetization, creator monetization, stored value, wallets, virtual credits, gift cards, cryptocurrency, payment facilitation, marketplace activity, financial products or services, harassment, doxxing, blackmail, extortion, sextortion, impersonation, abuse, exploitation, unsafe conduct, or unlawful activity.