Cuddle Copyright / IP Complaints Policy

Effective Date: May 8, 2026

1. Introduction and Scope

1.1 What This Policy Is

Cuddle is an 18+ online dating and social connection service operated by Third Hub US, Inc., d/b/a Cuddle (“Cuddle,” “we,” “us,” or “our”).

This Copyright / IP Complaints Policy (“Policy”) explains how users, rights holders, and authorized representatives may submit copyright, trademark, brand, name, logo, publicity, privacy, impersonation, and other intellectual-property or rights-related complaints connected to Cuddle.

This Policy also explains how Cuddle may review complaints, remove or restrict content, receive counter-notifications where applicable, address repeated rights violations, preserve records, and take enforcement action.

This Policy is Additional Terms under the Cuddle Terms of Service.

1.2 How This Policy Applies

This Policy applies to accounts, profiles, photos, videos if supported, prompts, bios, display names, usernames, handles, messages, links, reports, appeals, support requests, legal notices, and content or conduct on or connected to Cuddle.

It may also apply to off-Service conduct connected to Cuddle where a rights-related concern involves Cuddle users, Cuddle accounts, content obtained through Cuddle, or use of Cuddle to impersonate, expose, misuse, or infringe another person’s rights.

1.3 Important Limits

This Policy does not decide ownership of every disputed work, brand, likeness, identity, private fact, or legal right. It does not provide legal advice.

Not every copyright complaint is necessarily handled as a DMCA notice. If Cuddle later publishes a specific DMCA notice process and designated agent information, copyright notices intended to qualify as DMCA notices should follow that process.

1.4 Relationship to Other Rules

This Policy should be read together with the Terms of Service, Privacy Policy, Community Guidelines, Contact / Legal Notices, and applicable law.

The Privacy Policy controls personal information. The Community Guidelines control user-facing behavior rules.

2. User Content, Ownership, and Respect for Rights

2.1 User Content

“User Content” means content, information, materials, or communications that you create, submit, upload, display, send, report, link to, or otherwise make available through or in connection with Cuddle.

User Content may include profile information, photos, videos if supported, prompts, bios, display names, usernames, handles, messages, reactions, links, reports, appeals, support communications, legal notices, rights-related complaints, screenshots, evidence, and other materials you provide.

You are responsible for the User Content you provide and for ensuring that your User Content complies with the Terms of Service, this Policy, the Community Guidelines, the Privacy Policy, the Prohibited Services, Payments & Commerce Policy, and applicable law.

Cuddle does not claim ownership of User Content merely because you submit it to the Service. However, your submission and use of User Content are subject to the licenses, permissions, processing rights, moderation rights, retention rights, and other rules described in the Terms of Service, Privacy Policy, this Policy, feature-specific disclosures, and applicable law.

2.2 Rights You Need

You may submit User Content only if you own it, are authorized to use it, or may lawfully use it in connection with Cuddle.

You are responsible for obtaining any copyright rights, trademark rights, licenses, permissions, consents, publicity rights, privacy permissions, model releases, or other rights needed for the User Content you submit.

You may not submit, upload, display, send, link to, or otherwise make available stolen photos, copied profile content, unauthorized videos, copyrighted works without authorization, another person’s name, image, likeness, voice, biography, or identity without permission where required, misleading media, deceptive AI-generated content, deceptive deepfakes, unauthorized brand names, logos, trademarks, trade dress, or content that violates another person’s rights.

2.3 Cuddle Intellectual Property

Cuddle’s name, logos, trademarks, service marks, trade names, trade dress, designs, icons, interfaces, text, graphics, software, product names, feature names, branding, Legal pages, and Service materials are owned by Cuddle or its licensors.

You may not copy, modify, distribute, sell, license, reverse engineer, misuse, impersonate, register, display, or use Cuddle intellectual property in a way that is unauthorized, misleading, commercial, confusing, deceptive, or likely to suggest sponsorship, endorsement, affiliation, or approval by Cuddle.

2.4 Rights Complaints and Other Safety Rules

Rights-related complaints may involve copyright, trademark, privacy, publicity, impersonation, doxxing, non-consensual intimate content, harassment, minor safety, prohibited services, prohibited payments, or other legal or safety concerns.

Cuddle may review a rights-related complaint under this Policy, the Terms of Service, Privacy Policy, Community Guidelines, Safety Tips / Dating Safety Notice, Prohibited Services, Payments & Commerce Policy, or another applicable process.

Nothing in this Policy authorizes unlawful content, impersonation, harassment, doxxing, non-consensual intimate content, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, user-to-user payments, or other prohibited activity.

3. Copyright Complaints and DMCA Notices, Where Applicable

3.1 Copyright Complaints

If you believe that content on or connected to Cuddle infringes your copyright, you may submit a copyright complaint under this Policy.

A copyright complaint may relate to profile photos, profile videos if supported, prompts, bios, display names, usernames, messages, links, screenshots, reports, appeals, support communications, or other User Content made available through or in connection with Cuddle.

Copyright complaints should be submitted in good faith by the copyright owner or a person authorized to act on the copyright owner’s behalf.

Unless and until Cuddle registers a DMCA designated agent with the U.S. Copyright Office and publishes corresponding DMCA notice process and designated agent information, copyright and intellectual-property complaints should be submitted through this Policy or the contact channels listed in the Contact / Legal Notices.

3.2 Where to Send Copyright Complaints

Unless Cuddle publishes a more specific copyright or DMCA notice process, you may submit copyright complaints to:

copyright@cuddle-global.com

For trademark, brand, name, logo, publicity, privacy, impersonation, or other rights-related complaints, you may contact:

ip@cuddle-global.com

For formal legal notices, you may contact:

legal@cuddle-global.com

Do not send payment card numbers, security codes, passwords, bank credentials, identification documents, biometric information, private keys, wallet credentials, or other highly sensitive information by ordinary email unless Cuddle specifically requests it.

3.3 Information to Include

To help Cuddle review a copyright complaint, include enough information for us to identify the copyrighted work and the content you believe infringes it.

Your complaint should include your physical or electronic signature; identification of the copyrighted work claimed to have been infringed; identification of the content claimed to be infringing and information reasonably sufficient for Cuddle to locate it; your name, mailing address, telephone number, and email address; a statement that you have a good-faith belief that use of the content in the manner complained of is not authorized by the copyright owner, its agent, or the law; a statement that the information in the complaint is accurate; and a statement, under penalty of perjury, that you are the copyright owner or are authorized to act on behalf of the copyright owner.

Location information may include a URL, profile identifier, message reference, screenshot, account identifier, or other information reasonably sufficient for Cuddle to find the content.

If you are not sure whether copyright law applies, whether you own the rights, or whether the use may be authorized, you should consider seeking legal advice before submitting a complaint.

3.4 DMCA Notices, Where Applicable

Not every copyright complaint is necessarily handled as a DMCA notice.

If Cuddle later registers a DMCA designated agent with the U.S. Copyright Office and publishes corresponding DMCA notice process and designated agent information, copyright notices intended to qualify as DMCA notices should follow that published process.

If a notice is intended to qualify as a DMCA notice, it should include the elements required by applicable DMCA procedures and should be sent to the designated agent or address published by Cuddle for that purpose.

Cuddle may reject, delay, or request additional information for a complaint that is incomplete, unclear, not copyright-related, submitted by someone without authority, does not identify the content with enough specificity, or does not contain the statements required for the process the complainant seeks to use.

3.5 Limits of This Process

Cuddle may use this copyright complaint process to review content hosted, displayed, transmitted, stored, or otherwise made available through or in connection with Cuddle.

This process does not require Cuddle to resolve private disputes about ownership, licensing, contracts, authorship, identity, relationship status, consent, defamation, privacy, publicity, trademark, safety, or harassment.

Cuddle may review a complaint under another applicable process if the complaint involves privacy, publicity, impersonation, doxxing, non-consensual intimate content, minor safety, harassment, prohibited services, prohibited payments, or other legal concerns.

4. How Cuddle Reviews Copyright Notices and May Remove Content

4.1 Initial Review

Cuddle may review copyright complaints, DMCA notices where applicable, trademark complaints, rights-related complaints, reports, screenshots, links, profile identifiers, message references, account information, and related materials to determine whether action may be appropriate.

Cuddle may review a complaint for completeness, authority, scope, clarity, legal relevance, location of the content, relationship to the Service, safety concerns, privacy concerns, impersonation concerns, prohibited-service concerns, and potential misuse of the complaint process.

Cuddle may request additional information if a complaint is incomplete, unclear, difficult to verify, missing required statements, missing location information, not submitted by the rights holder or an authorized representative, or not reasonably sufficient for Cuddle to locate or evaluate the content.

4.2 Possible Content Actions

If Cuddle reasonably determines that content may infringe or violate another person’s rights, may violate Cuddle’s terms, or may create legal, safety, privacy, fraud-prevention, payment-risk, operational, or compliance concerns, Cuddle may take action.

Actions may include removing content, disabling access to content, restricting content visibility, blurring content, redacting content, refusing to display content, limiting profile visibility, limiting messaging, restricting links, preserving records, requiring verification, requesting additional information, warning a user, suspending an account, terminating an account, or taking other action permitted by the Terms of Service, this Policy, the Privacy Policy, the Community Guidelines, and applicable law.

4.3 Notice to the User Who Posted Content

Where appropriate and permitted by law, Cuddle may notify the user who posted or submitted the content that a complaint was received or that content was removed, restricted, or disabled.

A notice may include information about the complaint, the removed or restricted content, the general reason for the action, available appeal or counter-notification options where applicable, and any additional information Cuddle chooses or is required to provide.

Cuddle may limit or withhold notice where doing so is necessary or appropriate for safety, privacy, minor safety, non-consensual intimate content, harassment, fraud prevention, payment-risk management, legal compliance, court orders, law-enforcement requests, preservation obligations, or protection of users or the Service.

4.4 No Final Legal Determination

Cuddle’s review or action does not mean that Cuddle has made a final legal determination about copyright ownership, trademark ownership, license scope, fair use, publicity rights, privacy rights, impersonation, defamation, contract rights, or any other legal dispute.

Cuddle may remove, restrict, disable, or refuse to restore content even if a copyright complaint is disputed, where the content also appears to violate the Terms of Service, Community Guidelines, Prohibited Services, Payments & Commerce Policy, Privacy Policy, safety rules, court orders, legal obligations, or other applicable requirements.

Cuddle may decline to act on complaints that are incomplete, abusive, fraudulent, misleading, retaliatory, unrelated to Cuddle, unsupported, or outside the scope of this Policy.

5. Counter-Notifications and Possible Restoration

5.1 When a Counter-Notification May Be Available

If Cuddle removes, disables, restricts, or refuses to display content based on a copyright complaint or a DMCA notice where applicable, the user who submitted the content may be able to submit a counter-notification or other response where permitted by law and by the process Cuddle makes available.

A counter-notification is intended for situations where you believe that content was removed or disabled because of a mistake or misidentification.

Not every content action is eligible for a counter-notification. Content may remain removed, restricted, disabled, or unavailable if Cuddle reasonably determines that the content also violates the Terms of Service, Community Guidelines, Prohibited Services, Payments & Commerce Policy, Privacy Policy, Safety Tips / Dating Safety Notice, court orders, legal obligations, safety rules, minor-safety rules, non-consensual intimate-content rules, impersonation rules, privacy rules, or other applicable requirements.

5.2 Information to Include

A counter-notification should include enough information for Cuddle to identify the content, the account, and the action at issue.

If the matter is handled under a DMCA process made available by Cuddle, a counter-notification should include the information required by that process and applicable law, which may include your physical or electronic signature; identification of the content removed or disabled; the location where the content appeared before removal or disabling; your name, mailing address, telephone number, and email address; a statement under penalty of perjury that you have a good-faith belief that the content was removed or disabled as a result of mistake or misidentification; consent to the jurisdiction required by the applicable DMCA process; and consent to accept service of process from the person who submitted the complaint or that person’s agent.

If you are not sure whether you should submit a counter-notification, whether the use was authorized, whether copyright law applies, or whether your statement is accurate, you should consider seeking legal advice before submitting a counter-notification.

5.3 Where to Send Counter-Notifications

Unless Cuddle publishes a more specific copyright or DMCA counter-notification process, you may send counter-notifications or copyright-related responses to:

copyright@cuddle-global.com

For other rights-related responses, you may contact:

ip@cuddle-global.com

For formal legal notices, you may contact:

legal@cuddle-global.com

Do not send payment card numbers, security codes, passwords, bank credentials, government identification documents, biometric information, private keys, wallet credentials, or other highly sensitive information by ordinary email unless Cuddle specifically requests it.

5.4 Forwarding and Possible Restoration

If a complaint is handled under a DMCA process made available by Cuddle, Cuddle may forward a counter-notification to the person who submitted the original complaint or that person’s agent, as permitted or required by law.

This means that information in your counter-notification, including your contact information, may be shared with the complaining party or other recipients involved in the process.

Where applicable law requires or permits restoration after a counter-notification, Cuddle may restore the content or cease disabling access after the applicable waiting period, unless Cuddle receives notice that the complaining party has filed a court action or unless another legal, safety, privacy, policy, or operational reason prevents restoration.

5.5 Restoration Is Not Guaranteed

Cuddle may decline to restore content, even after a counter-notification, if Cuddle reasonably determines that the content may violate another Cuddle policy, court order, legal obligation, safety requirement, privacy requirement, or applicable law.

For example, Cuddle may refuse to restore content involving impersonation, stolen photos, misleading media, non-consensual intimate content, doxxing, harassment, minor safety concerns, prohibited services, prohibited payments, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, scams, fraud, or other unsafe or prohibited conduct.

Cuddle may preserve records of complaints, counter-notifications, affected content, account actions, notices, communications, and related decisions where reasonably necessary for legal compliance, safety, privacy, fraud prevention, payment-risk management, dispute resolution, enforcement, or protection of users and the Service.

6. Repeat Infringer and Repeat Rights-Violator Policy

6.1 Repeat Infringers

Cuddle may restrict, suspend, or terminate accounts of users who repeatedly infringe or are reasonably alleged to repeatedly infringe copyrights or other intellectual-property rights.

Cuddle may consider copyright complaints, DMCA notices where applicable, counter-notifications where applicable, trademark complaints, court orders, settlements, user reports, content history, account history, prior removals, repeated use of the same or similar content, repeated use of stolen or unauthorized materials, and other information reasonably available to Cuddle.

A repeat-infringer determination may be based on the facts and circumstances known to Cuddle and does not require Cuddle to make a final legal determination about copyright ownership, infringement, fair use, license scope, authorship, or any private dispute between users or rights holders.

6.2 Repeat Rights Violators

Cuddle may also restrict, suspend, or terminate accounts of users who repeatedly violate or are reasonably alleged to violate privacy, publicity, trademark, brand, name, likeness, impersonation, identity, or other rights.

This may include repeated use of stolen photos, unauthorized images, copied profile content, deceptive media, misleading AI-generated content, deceptive deepfakes, unauthorized use of another person’s name or likeness, unauthorized brand use, impersonation, doxxing, non-consensual intimate content, private information misuse, harassment, or other rights-related misconduct.

6.3 Enforcement Actions

If Cuddle reasonably determines that an account, profile, content item, message, link, username, display name, report, appeal, or support communication is associated with repeated infringement, repeated rights violations, abuse of this Policy, or other serious misuse, Cuddle may take action.

Actions may include removing content, disabling access to content, restricting visibility, restricting links, limiting messaging, requiring verification, preserving records, limiting account features, restricting Paid Features, suspending an account, terminating an account, blocking re-registration, linking related accounts, or taking other action permitted by the Terms of Service, this Policy, the Privacy Policy, the Community Guidelines, and applicable law.

6.4 Circumvention

You may not create or use alternate accounts, third-party accounts, false identities, new usernames, different devices, different payment methods, different contact information, VPNs, proxies, or other workarounds to evade content removal, account restrictions, repeat-infringer actions, repeat-rights-violator actions, verification requirements, safety actions, or enforcement actions.

Cuddle may treat related accounts, devices, payment methods, IP addresses, sessions, profile identifiers, content patterns, or other signals as connected where reasonably appropriate for enforcement, safety, fraud prevention, payment-risk management, legal compliance, or Service integrity.

6.5 No Waiver

Cuddle’s decision not to remove content, restrict an account, terminate an account, or take a particular action in one situation does not waive Cuddle’s right to take action later or in another situation.

Nothing in this Section limits any non-waivable copyright, trademark, privacy, publicity, consumer-protection, appeal, counter-notification, or other right that may apply under applicable law.

7. Trademark, Brand, Name, Logo, and Other IP Complaints

7.1 Trademark and Brand Complaints

If you believe that content on or connected to Cuddle misuses your trademark, service mark, trade name, brand name, logo, trade dress, domain name, business name, product name, or other brand identifier, you may submit a trademark or brand complaint under this Policy.

Trademark or brand complaints may involve profiles, display names, usernames, handles, photos, videos if supported, prompts, bios, links, messages, reports, appeals, support communications, or other content or conduct connected to Cuddle.

Trademark and brand complaints should be submitted in good faith by the rights holder or a person authorized to act on the rights holder’s behalf.

7.2 Information to Include

To help Cuddle review a trademark, brand, name, logo, or similar IP complaint, your complaint should include enough information for Cuddle to understand the right claimed and locate the content at issue.

Your complaint should include your name, organization if applicable, mailing address, telephone number, email address, and authority to act on behalf of the rights holder.

Your complaint should also identify the trademark, service mark, trade name, logo, brand, trade dress, business name, product name, domain name, or other identifier at issue; the owner of the claimed right; any registration number, jurisdiction, or registration record if available; the goods, services, or business associated with the mark; the content or account you believe misuses the mark; and information reasonably sufficient for Cuddle to locate the content, such as a URL, profile identifier, username, display name, message reference, screenshot, or account identifier.

Your complaint should explain why you believe the use is unauthorized, misleading, confusing, deceptive, impersonating, infringing, diluting, unfair, or otherwise improper.

7.3 Where to Send Trademark and Other IP Complaints

Unless Cuddle publishes a more specific trademark or IP complaint process, trademark, brand, name, logo, trade dress, domain name, username, display name, or similar IP complaints may be sent to:

ip@cuddle-global.com

For copyright-related complaints, you may contact:

copyright@cuddle-global.com

For formal legal notices, you may contact:

legal@cuddle-global.com

Do not send full payment card numbers, card security codes, passwords, bank credentials, government identification documents, biometric information, private keys, wallet credentials, or other highly sensitive information by ordinary email unless Cuddle specifically requests it.

7.4 How Cuddle May Respond

Cuddle may review trademark, brand, name, logo, and similar IP complaints for completeness, authority, scope, clarity, legal relevance, location of the content, relationship to the Service, potential user confusion, impersonation concerns, safety concerns, prohibited-service concerns, payment-risk concerns, and possible misuse of the complaint process.

Cuddle may take action where we reasonably determine that content, a display name, username, handle, profile, link, message, account, or other use may infringe or misuse a trademark or other right, may impersonate a person or organization, may mislead users, may violate Cuddle’s terms, or may create legal, safety, privacy, fraud-prevention, payment-risk, operational, or compliance concerns.

Actions may include removing content, disabling access to content, restricting visibility, changing or removing a username or display name, removing links, requiring verification, requesting additional information, warning a user, restricting account features, preserving records, suspending an account, terminating an account, or taking other action permitted by applicable terms and law.

7.5 Trademark Complaints Are Not DMCA Counter-Notice Proceedings

Trademark, brand, name, logo, trade dress, publicity, privacy, impersonation, and other non-copyright complaints are not automatically handled through the DMCA takedown or counter-notification process.

A user may be able to respond to a trademark or other rights-related complaint through an appeal or response process Cuddle makes available, but Cuddle is not required to apply DMCA counter-notification procedures to non-copyright complaints unless applicable law requires otherwise.

Cuddle may decline to restore content, usernames, display names, links, or accounts if the content or conduct appears to violate the Terms of Service, Community Guidelines, Privacy Policy, Prohibited Services, Payments & Commerce Policy, safety rules, court orders, legal obligations, or other applicable requirements.

7.6 No Final Legal Determination

Cuddle’s review or action does not mean that Cuddle has made a final legal determination about trademark ownership, infringement, dilution, nominative fair use, likelihood of confusion, trade dress, business-name rights, domain-name rights, publicity rights, privacy rights, impersonation, defamation, contract rights, or any private dispute.

Cuddle may decline to act on trademark or other IP complaints that are incomplete, unclear, unsupported, abusive, fraudulent, misleading, retaliatory, unrelated to Cuddle, submitted by someone without authority, or outside the scope of this Policy.

8. Privacy, Publicity, Impersonation, and Other Rights-Related Complaints

8.1 Privacy, Publicity, and Likeness Complaints

If you believe that content on or connected to Cuddle misuses your name, image, likeness, voice, biography, identity, private information, intimate information, or other legally protected personal rights, you may submit a rights-related complaint under this Policy.

These complaints may involve profile photos, profile videos if supported, prompts, bios, display names, usernames, handles, messages, links, screenshots, reports, appeals, support communications, or other content or conduct connected to Cuddle.

A rights-related complaint should explain the right you believe is affected, the content or account involved, why you believe the use is unauthorized or improper, and information reasonably sufficient for Cuddle to locate the content.

8.2 Impersonation and Misleading Identity Complaints

You may report accounts or content that appear to impersonate you, impersonate another person, use another person’s photos or identity without authorization, falsely claim affiliation with a person or organization, or otherwise mislead users about identity, authority, verification status, safety status, relationship status, availability, or intentions.

Cuddle may review impersonation complaints under this Policy, the Terms of Service, Community Guidelines, Privacy Policy, safety rules, account-integrity rules, or other applicable processes.

8.3 Private Information, Doxxing, and Intimate Content

You may report content or conduct involving doxxing, exposure of private information, misuse of workplace information, family information, payment information, identity documents, account credentials, verification codes, intimate content, screenshots, copied messages, or other sensitive information.

You may also report non-consensual intimate content, revenge porn, sexual blackmail, sextortion, synthetic intimate content, altered intimate images, or threats to disclose private or intimate information.

If a complaint involves immediate danger, sexual exploitation, minor safety, threats, blackmail, extortion, sextortion, doxxing, stalking, or other serious safety concerns, you should also use Cuddle’s reporting tools or contact:

safety@cuddle-global.com

Cuddle support channels are not emergency-response channels. If you are in immediate danger or need emergency assistance, contact local emergency services immediately.

8.4 Where to Send Rights-Related Complaints

Unless Cuddle provides a more specific process, privacy, publicity, likeness, impersonation, or other rights-related complaints may be sent to:

ip@cuddle-global.com

For privacy requests, contact:

privacy@cuddle-global.com

For safety reports, contact:

safety@cuddle-global.com

For formal legal notices, contact:

legal@cuddle-global.com

Do not send payment card numbers, security codes, passwords, bank credentials, government identification documents, biometric information, private keys, wallet credentials, intimate content, or other highly sensitive information by ordinary email unless Cuddle specifically requests it through an appropriate method.

8.5 How Cuddle May Respond

Cuddle may remove content, disable access to content, restrict visibility, remove links, require verification, request additional information, preserve records, limit messaging, restrict account features, suspend or terminate accounts, or take other action permitted by applicable terms and law.

Cuddle may also decline to act on complaints that are incomplete, unclear, unsupported, abusive, fraudulent, misleading, retaliatory, unrelated to Cuddle, submitted by someone without authority, or outside the scope of this Policy.

Cuddle’s review or action does not mean that Cuddle has made a final legal determination about privacy rights, publicity rights, identity rights, consent, defamation, impersonation, ownership, licensing, or any private dispute.

8.6 Relationship to Privacy and Safety Rules

The Privacy Policy controls the handling of personal information. The Community Guidelines and Safety Tips / Dating Safety Notice control user-facing safety and behavior rules. The Prohibited Services, Payments & Commerce Policy controls prohibited services, prohibited payments, restricted commerce, and user-to-user transfers of value.

Nothing in this Policy authorizes impersonation, doxxing, harassment, blackmail, extortion, sextortion, non-consensual intimate content, minor-safety violations, prohibited services, prohibited payments, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, or other prohibited activity.

9. Misuse, False Notices, Abuse, and Good-Faith Requirements

9.1 Good-Faith Requirement

All complaints, notices, counter-notifications, responses, appeals, evidence, screenshots, reports, and other submissions under this Policy must be made in good faith.

You should submit a complaint only if you believe that the content or conduct at issue violates your rights, another person’s rights that you are authorized to assert, Cuddle’s terms, or applicable law.

You should submit a counter-notification or response only if you believe in good faith that the content was removed, disabled, restricted, or refused because of mistake, misidentification, missing context, authorization, lawful use, or another valid basis.

9.2 No False, Abusive, or Retaliatory Complaints

You may not submit false, fraudulent, misleading, abusive, automated, duplicative, overbroad, retaliatory, harassing, coercive, or bad-faith complaints, notices, counter-notifications, appeals, reports, screenshots, or evidence.

You may not use this Policy to harass another user, suppress lawful content, retaliate after rejection, blocking, unmatching, reporting, enforcement, billing disputes, refund requests, chargebacks, privacy requests, safety reports, or other disagreements.

You may not knowingly misidentify content, falsely claim ownership, falsely claim authorization, omit material context, impersonate a rights holder, submit altered evidence, submit misleading screenshots, or use another person’s private information without appropriate authority.

9.3 No Use for Prohibited Activity

You may not use copyright, trademark, privacy, publicity, impersonation, or other rights-related complaints to arrange, disguise, pressure, or facilitate prohibited services, prohibited payments, user-to-user transfers of value, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, scams, blackmail, extortion, sextortion, doxxing, harassment, or other prohibited conduct.

If a complaint, response, appeal, or counter-notification appears to involve safety risk, fraud, payment abuse, minor safety, non-consensual intimate content, impersonation, doxxing, harassment, prohibited services, or prohibited payments, Cuddle may review it under other applicable policies and may take enforcement action.

9.4 Consequences of Misuse

If Cuddle reasonably determines that a complaint, notice, counter-notification, response, appeal, report, or evidence submission is false, fraudulent, abusive, misleading, retaliatory, unauthorized, or submitted in bad faith, Cuddle may decline the submission, request additional information, preserve records, restrict future submissions, remove content, restore content where appropriate, limit account features, require verification, suspend or terminate accounts, or take other action permitted by applicable terms and law.

Misrepresentations in copyright notices or counter-notifications, where applicable, may expose the sender to legal liability.

9.5 No Guarantee of Action

Submitting a complaint, notice, counter-notification, response, appeal, screenshot, or other evidence does not guarantee that Cuddle will remove content, restore content, restrict an account, terminate an account, preserve evidence, disclose records, provide legal advice, resolve a private dispute, or take any particular action.

Cuddle may decide that a matter should be handled through another Cuddle process, by the parties directly, or through legal channels outside Cuddle.

10. Records, Disclosures, Legal Requests, and Privacy

10.1 Records We May Create and Retain

Cuddle may create, receive, use, disclose, preserve, and retain records relating to complaints, notices, counter-notifications where applicable, responses, appeals, reports, evidence, screenshots, links, URLs, profile identifiers, message references, account identifiers, support communications, legal notices, affected content, removed content, restricted content, account actions, enforcement actions, and related decisions.

These records may be used to review rights-related complaints, locate content, verify authority, communicate with parties, process responses or counter-notifications where applicable, enforce this Policy, protect users, prevent abuse, support safety, comply with law, cooperate with service providers or lawful authorities, respond to disputes, and protect Cuddle, users, and the Service.

10.2 Disclosure to Parties

Cuddle may disclose information from a complaint, notice, counter-notification, response, appeal, or related submission to the user who posted the content, the complaining party, an authorized representative, service providers, professional advisors, or other recipients where reasonably necessary or permitted by law.

If a matter is handled under a DMCA process made available by Cuddle, Cuddle may forward a counter-notification or related information to the complaining party or that party’s agent as permitted or required by the applicable process.

Information shared in this process may include names, contact information, statements, content references, legal claims, and other information submitted by the parties.

10.3 Safety, Privacy, and Redactions

Cuddle may withhold, redact, limit, delay, or refuse disclosure of information where we reasonably determine that disclosure may create safety, privacy, fraud-prevention, payment-risk, legal, security, harassment, retaliation, doxxing, non-consensual intimate content, minor-safety, or other serious concerns.

Cuddle may also withhold or limit information where disclosure may compromise investigations, enforcement actions, legal compliance, service-provider cooperation, court orders, law-enforcement requests, confidential information, trade secrets, security controls, or Service integrity.

10.4 Legal Requests and Authorities

Cuddle may disclose records relating to rights-related complaints where required or permitted by law, legal process, subpoena, court order, regulator request, law-enforcement request, service-provider request, or other lawful authority.

Cuddle may also preserve records where reasonably necessary for legal compliance, evidence preservation, safety, fraud prevention, payment-risk management, dispute resolution, enforcement, tax, accounting, audit, privacy compliance, or protection of users and the Service.

10.5 Privacy Policy Controls

The Privacy Policy controls how Cuddle processes personal information in connection with copyright complaints, trademark complaints, privacy complaints, publicity complaints, impersonation complaints, rights-related complaints, notices, counter-notifications, appeals, reports, legal notices, support communications, enforcement actions, and related records.

Do not send payment card numbers, card security codes, passwords, authentication codes, bank credentials, government identification documents, biometric information, private keys, cryptocurrency wallet credentials, intimate content, information about minors, or other highly sensitive information by ordinary email unless Cuddle specifically requests it through an appropriate method.

Nothing in this Policy requires Cuddle to disclose records where disclosure is not required by law or where Cuddle reasonably determines that disclosure would conflict with privacy, safety, legal, security, enforcement, or operational requirements.

11. Relationship to Other Terms, Contact, Changes, and Non-Waivable Rights

11.1 Relationship to Other Terms

This Policy should be read together with the Terms of Service, Privacy Policy, Community Guidelines, Safety Tips / Dating Safety Notice, Prohibited Services, Payments & Commerce Policy, Purchase, Billing, Cancellation & Refund Terms, Paid Features Terms, State-Specific Terms & Cancellation Notices, Cookie / Tracking Policy, Contact / Legal Notices, and applicable law.

This Policy controls for copyright, trademark, brand, name, logo, trade dress, publicity, privacy, impersonation, and other intellectual-property or rights-related complaints connected to Cuddle, except where a more specific applicable process or law controls.

The Privacy Policy controls the handling of personal information. The Community Guidelines control user-facing behavior, profile, content, and messaging rules. The Prohibited Services, Payments & Commerce Policy controls prohibited services, prohibited payments, restricted commerce, and user-to-user transfers of value. Contact / Legal Notices controls official contact channels, mailing addresses, legal notice methods, and channel-specific instructions.

If Cuddle later registers a DMCA designated agent with the U.S. Copyright Office and publishes corresponding DMCA notice process and designated agent information, that published process controls for copyright notices intended to qualify as DMCA notices, to the extent applicable.

11.2 Contact Channels

For copyright-related complaints, contact:

copyright@cuddle-global.com

For trademark, brand, name, logo, publicity, impersonation, or other rights-related complaints, contact:

ip@cuddle-global.com

For privacy requests, contact:

privacy@cuddle-global.com

For safety reports, contact:

safety@cuddle-global.com

For formal legal notices, contact:

legal@cuddle-global.com

For general support, contact:

support@cuddle-global.com

Unless and until Cuddle registers a DMCA designated agent with the U.S. Copyright Office and publishes corresponding DMCA notice process and designated agent information, copyright and intellectual-property complaints should be submitted through this Policy or the contact channels listed in the Contact / Legal Notices.

Use the channel that best matches your request. Sending a request to the wrong channel may delay review.

Do not send full payment card numbers, card security codes, passwords, authentication codes, full bank account credentials, government identification documents, biometric information, private keys, cryptocurrency wallet credentials, intimate content, information about minors, or other highly sensitive information by ordinary email unless Cuddle specifically requests it through an appropriate method.

11.3 Changes

Cuddle may update this Policy from time to time.

If we make material changes, we will update the Effective Date and provide notice where required by law.

If Cuddle later registers and publishes a specific DMCA notice process and designated agent information, Cuddle may update this Policy, Contact / Legal Notices, or other Legal pages to reflect that process.

11.4 Non-Waivable Rights and No Prohibited Activity

Nothing in this Policy limits any non-waivable copyright, trademark, privacy, publicity, consumer-protection, safety, reporting, appeal, counter-notification, legal, or other right that may apply under applicable law.

No complaint, notice, counter-notification, response, appeal, rights-related process, or update to this Policy authorizes prohibited services, prohibited payments, user-to-user transfers of value, adult content monetization, sexual services, escort services, compensated dating, sugar arrangements, harassment, doxxing, blackmail, extortion, sextortion, impersonation, minor-safety violations, or any activity prohibited by Cuddle’s terms or applicable law.